Dec 2023 – Sep 2024 · 9 mos · Gurugram, Haryana, India · Hybrid

• Leading the Compliance Engineering global team with complete ownership for building solutions to implement compliance regulations like the Travel Rule, Anti Money Laundering Review, Account/User Risk Scoring & Review, Blockchain Monitoring & Alerts aggregation, etc.
• Ensure Gemini's flagship Crypto Exchange is compliant with regulations from global authorities like the Department of Financial Services (US), Financial Conduct Authority (UK), Monetary Authority of Singapore (SG), etc.
• Maintain and enhance integrations with various enterprise products like Chainalysis, Comply Advantage, Hummingbird, etc.
• Provide architectural guidance to the team and ensure we are building for the future of the money.
• Provide people leadership through mentoring, coaching, and performance management.
• Building the roadmap for the team by closely working with Product and Business stakeholders and ensuring its targeted contribution towards the organisational roadmap.

Oct 2021 – Dec 2023 · 2 yrs 2 mos · Gurugram, Haryana, India · Hybrid

• Lead and manage a team of top-notch engineers working on a tier - 1 system for new feature development, cross-org programs execution, system enhancements, peak preparation, enforcing operational and engineering excellence.
• Lead the team to prepare the tier - 1 system for high-traffic global events like Prime Day, Diwali, Black Friday, Cyber Monday, Christmas, and New Year to delight our customers with an unparalleled shopping/shipping experience on Amazon.
• Lead and deliver complex programs and initiatives in cross-functional teams to maximize customer impact, achieve business outcomes (dollar or process improvement), and improve operational excellence and compliance.
• Establish alignment between strategy and direction of business and engineering teams by contributing in yearly planning.
• Successfully recruit, onboard, and keep a diverse set of engineers while promoting a collaborative, inclusive, and inspiring team culture for all.
• Conduct 1-to-1 with direct reports and provide timely feedback to promote and support their growth in the career path.

Apr 2019 – Oct 2021 · 2 yrs 6 mos

• Head of AI Engineering – IN (Principal Developer/ Associate Director) with ownership of architectural design, development & implementation of AI-powered chat bots, virtual assistants.
• Instrumental in establishing a strong self-service bots ecosystem with supplementary human agent transfer integration & human to human chat.
• End-to-End implementation of Anywhere 365 Enterprise Dialogue Management & Contact Centre for a unified support desk on voice & instant messaging chat integrated with Skype For Business, MS Teams, SharePoint Online, MS Dynamics 365 CRM.
• Run systematic technical vetting program to assess various technology platforms like Amazon Lex, Google Dialog flow, Facebook Wit.ai, Clare.ai, etc to formulate high-quality solutions with a combination of the best technology.
• Achieve industrialization of core solutions across different business verticals & for our partners.
• Integration with Machine Learning based in-house developed Recommendation Engine to provide highly personalized content to the users based on their interests, interaction, trading practices.
• Own deliverables related to Community Engagement web application for Traders & Investors. Also includes Saxo Research Data Components that provide Forex Data feeds to its customers & partners used across the globe.
• Effectively collaborate across departments and teams during product development, integration and implementation phases.
• Build and grow high performance teams from hiring to grooming.

Sep 2016 – Mar 2019 · 2 yrs 6 mos

• Senior Developer responsible for translating the product vision into a working software following incremental approach performing research, design, develop, test and deployment.
• Interaction with cross team stakeholders including technical and business. Consulting to the business and cross domain teams to achieve expected outcomes in defined timelines.

Nov 2012 – Sep 2016 · 3 yrs 10 mos · Noida Area, India

• Technical Lead responsible for maintaining and enhancing various modules of Application Ecosystem developed for US second largest vehicle rental company.
• Worked on cutting edge technologies to solve complex business problems by providing desired and cost effective solutions.
• Requirements gathering and analysis, drafting problem solution statements validating against overall design and provide architectural guidance.
• Complete ownership to design & develop Angular JS based Single Page Application during early adoption days and subsequently migrate to Angular Framework.
• Development of new modules, coding, unit testing. Creating deployment Plans, Deploying the application at Client Site.
• Performing the UAT and Client Feedback Session.
• Attending to overseas client's problems and fixing up to their satisfaction.
• Helping the junior members to overcome their issues.
• Hiring and grooming the new team members in the account.

May 2012 – Nov 2012 · 6 mos · Bengaluru, Karnataka, India

• Deployed at client location Dell International Services
• Established the DNN practice in Account and became a key stakeholder to execute new projects.
• Technical ownership of customer facing website for maintenance/enhancement developed using DNN (EVOQ) CMS.
• Successfully updated, modified & expanded existing software modules, including migration.
• Developed several proof-of-concept applications contributing to MVP and final product designs.

Oct 2008 – May 2012 · 3 yrs 7 mos · New Delhi Area, India · On-site

• Requirements Gathering and analysis. Drafting Technical documents, designing database structure.
• Designing the architecture and forms.
• Development of new modules, coding, unit testing.
• Creating deployment Plans, Deploying the application at Client Site.
• Technical Interview Panelist for new talent requirements.

Oct 2007 – Oct 2008 · 1 yr · New Delhi Area, India

• Coded, tested, and debugged modules in web applications, improving system stability by 50% and reducing defect rates by 30%.
• Troubleshoot & resolved web services, database issues escalated from customer support with a 100% success rate.