Mar 2024 – Sep 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India

• At Lowe’s, I lead the omnichannel Customer Promise charter, owning key initiatives in e-commerce fulfillment and supply chain innovation.
• Implemented smart sourcing logic that improved delivery promise accuracy by 10% and reduced freight cost estimates by 15%.
• Launched a hyperlocal same-day delivery network, achieving over 1M+ orders in the first year and enhancing last-mile convenience.
• Enhanced inventory reservation models which improved stock utilization and cut last-mile costs.
• Played a central role in launching the Lowe’s Marketplace via Mirakl integrations, scaling seller onboarding and assortment expansion.
• My contributions to Smart Cart logic during Spring Fest boosted margins by $1.1M.
• I also built platforms to simulate sourcing strategies and improve fulfillment visibility.
• These innovations helped Lowe’s deliver reliable, scalable, and customer-centric fulfillment across channels.

Jan 2022 – Feb 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India

Jun 2021 – Jan 2022 · 7 mos · Bengaluru, Karnataka, India

• As a Product Owner at Accenture, I led the design and development of a digital asset aggregation platform aimed at streamlining solutioning for sales teams.
• I conducted in-depth stakeholder interviews with global Sales Leads, translating business requirements into functional architecture.
• My work resulted in a ~30% reduction in effort duplication and significantly accelerated the proposal and sales cycle.
• I collaborated cross-functionally with engineering and design teams to define MVP scope and prioritize key workflows.
• By driving stakeholder alignment and system integration, I helped establish a scalable framework that enhanced collaboration and improved time-to-solution across sales functions. The platform aimed to not only improve operational efficiency but also serve as a strategic differentiator in large enterprise pursuits.
• My ability to quickly understand complex business needs and translate them into actionable product roadmaps laid the foundation for a high-impact, customer-focused solution.

Jan 2018 – Feb 2020 · 2 yrs 1 mo · Bengaluru

• At Synechron, I owned product analysis and delivery for an automation platform enabling lifecycle testing of core banking processes across 20+ integrated applications.
• I led the functional mapping of complex financial workflows, which helped reduce development timelines by 30% and cut QA leakage by 40%.
• A key highlight was enhancing the cross-border payments workflow through SWIFT message validation improvements, which enabled adoption in 10 countries.
• I collaborated with global stakeholders, QA teams, and developers to create high-coverage test scenarios and improve deployment velocity.
• My work significantly strengthened test automation coverage, reduced production defects, and improved regulatory compliance. This role honed my ability to operate at the intersection of product, technology, and business for global banking platforms. I consistently delivered measurable results by combining a deep understanding of financial systems with a focus on quality, scalability, and performance

Aug 2014 – Nov 2017 · 3 yrs 3 mos · Bengaluru Area, India · On-site

• At Oracle, I led multi-country product implementations for mobile and core banking platforms across Africa, driving impact at scale.
• I spearheaded the rollout of a mobile banking solution in South Africa, integrating with 6 partner systems and benefiting 8M+ users, enabling 50K customer acquisitions in a single quarter.
• I also managed large-scale core banking upgrades in Ghana and Algeria, aligning product customizations with local compliance needs and stakeholder expectations. My ability to lead complex data integrations and coordinate across business and tech teams ensured on-time, regulatory-compliant deployments.
• Additionally, I drove pre-sales strategy for Oracle’s largest African account, delivering custom demos and roadmaps that helped close a $30M deal.
• This role sharpened my skills in cross-border stakeholder management, regulatory delivery, and strategic product consulting, preparing me for leadership in complex enterprise environments.