Sep 2020 – Present · 5 yrs 8 mos

• Oversaw comprehensive human resources functions and operations at Ayata Tech Solutions Private Limited (Remote), aligning HR practices with the organizational objectives.

Aug 2018 – Feb 2020 · 1 yr 6 mos

• Oversaw operational activities as Operation Head, directing HR functions, warehouse operations, and resource management aligning with strategic goals.

Jan 2018 – Jan 2020 · 2 yrs · Kolkata, West Bengal, India

• Oversaw operational activities such as Operation Head, directing HR functions, warehouse operations, and resource management aligning
• with strategic goals.
• Directed end-to-end HR operations, encompassing recruitment, onboarding, payroll, compliance, employee engagement, and performance
• management.
• Implemented HR policies, SOPs, and best practices to streamline processes and improve organizational efficiency.
• Led manpower planning and workforce optimization, aligning hiring strategies with business growth objectives.
• Drove digital transformation of HR processes by implementing HRMS/ATS tools for recruitment, attendance, and payroll.
• Ensured 100% compliance with labor laws, statutory requirements (PF, ESIC, Gratuity, Shops & Establishments, etc.), and audits.
• Designed and executed employee engagement frameworks to enhance retention and reduce attrition rates.
• Managed compensation & benefits, annual salary reviews, and incentive programs aligned with industry benchmarks.
• Directed performance management cycles (goal setting, mid-year reviews, annual appraisals) to foster a high-performance culture.
• Built and led HR teams across multiple business units, ensuring service excellence and consistent employee experience.
• Partnered with leadership on workforce analytics, HR dashboards, and data-driven decision-making.
• Handled grievance management, disciplinary actions, and employee relations, ensuring a positive and compliant work environment.
• Collaborated with CXOs on HR strategy, organizational restructuring, succession planning, and culture building.
• Directed daily warehouse operations to improve product excellence and ensure timely delivery to clients.
• Managed procurement and planning of daily operations, optimizing resource utilization to meet organizational objectives.
• Conduct regular stock audits to monitor inventory levels, ensuring sufficient stock to consistently meet client delivery timelines.

Jan 2017 – Jan 2018 · 1 yr · Kolkata Area, India · On-site

• Managed operations at Security Engineers Private Limited (Kolkata) from May 2017 to June 2018 coordinating all project phases.
• Managed end-to-end HR operations including recruitment support, onboarding, payroll, and compliance.
• Implemented HR policies, processes, and SOPs ensuring consistency and efficiency across functions.
• Oversaw statutory compliance (PF, ESIC, Gratuity, Shops & Establishment) and handled audits.
• Maintained HRIS/HRMS systems for attendance, leave, payroll, and employee data accuracy.
• Coordinated performance management cycles including goal setting, mid-year and annual reviews.
• Supported compensation & benefits administration, salary revisions, and incentive programs.
• Handled employee queries, grievance redressal, and maintained positive employee relations.
• Prepared HR dashboards and reports on attrition, headcount, hiring status, and compliance.
• Executed training & development programs in line with identified business and employee needs.
• Partnered with leadership on workforce planning, manpower budgeting, and HR strategy execution.

Jan 2015 – Jan 2017 · 2 yrs · Kolkata Area, India · On-site

• Managed client service and marketing strategies to enhance collaboration, build client relations, and expand market reach for Simi International
• (Kolkata).
• Directed daily operational communication with partners, providing high-level insights and strategic directives promoting collaboration.
• Expanded the company's clientele by employing targeted client service and marketing strategies, increasing market presence.
• Created and negotiated customer quotes and finalized agreements, ensuring alignment with organizational goals and profitability targets.
• Managed requirements for corporate guests to ensure their satisfaction and build stronger business affiliations.
• Achievements:
• Enhanced client relationships by managing requirements for corporate guests, guaranteeing their satisfaction and building stronger business
• affiliations.
• Improved company's market footprint through planned marketing initiatives, increasing brand recognition and consumer involvement.

Sep 2013 – Sep 2015 · 2 yrs

• Provided high-level administrative and operational support to the Managing Director at Videonetics Technology Pvt. Ltd. (Kolkata) to ensure smooth business operations.

Jan 2013 – Jan 2015 · 2 yrs

• Provided high-level administrative and operational support to the Managing Director at Videonetics Technology Pvt. Ltd. (Kolkata) to ensure
• smooth business operations
• Managed Managing Director's schedule, including meetings and routine events, ensuring time management and prioritization.
• Managed booking arrangements including travel, hotels, and video conferencing to promote communication.
• Oversaw the recruitment and appointments, streamlining the hiring processes.
• Prepared agendas, papers, and minutes for meetings, documenting key decisions in clear language.
• Processed orders and ensured timely software delivery, resulting in customer satisfaction.
• Prepared Job descriptions and KRAs for executive-level positions by aligning roles with organizational goals.
• Optimized recruitment process to help secure top talent by streamlining executive onboarding.
• Successfully supported the management by managing administrative tasks ensuring smooth operations.
• Achievements:
• Enhanced operational efficiency, ensuring timely software delivery for satisfaction.

Jan 2009 – Jan 2013 · 4 yrs · Kolkata Area, India

Aug 2008 – Jun 2009 · 10 mos · Kolkata

May 2006 – Jun 2008 · 2 yrs 1 mo · Kolkata