Amritansh Singh B.

Consultant

Delhi, India6 yrs 5 mos experience
AI Enabled

Key Highlights

  • Led successful product development cycles in healthcare and telecom.
  • Achieved significant cost savings through innovative product strategies.
  • Recognized with multiple awards for excellence in product management.
Stackforce AI infers this person is a Product Management Specialist with expertise in Healthcare and Life Sciences.

Contact

Skills

Core Skills

Product ManagementProject Management

Other Skills

AI MODELAdobe PhotoshopAdvanced ExcelAgentic AIAgileAgile Project ManagementAlgorithmsAnalyticsArtificial Intelligence (AI)Business StrategyCC++ConfluenceConsultingContent Management

About

Dynamic and results-driven Product Management Specialist with 5+ years of industry experience in healthcare, lifesciences and telecom. Experience leading product development cycles. Demonstrated expertise in gathering customer insights, prioritizing features, defining KPIs, and managing go-to-market strategies to drive product success.• Created povs to highlight the impact of technological and healthcare policy change in the client business.•Reviewed market and customer research utilizing product management tools such as surveymonkey, project dashboard to identify new product features, resulting in the development of key functionalities such as document upload via app and patient self-enrollment in CRM.• Defined key performance indicators (KPIs) using RICE methodology to evaluate feature effects on usability, performance, and adoptability.• Identified features aligning with client organization goals and leveraged cutting-edge technology, resulting in a 43% rise in customer adoption and a 70% reduction in administrative expenses.• Led 3 devs for building a customer experience reporting systems to track app usability and adaptability, facilitating data-driven decision-making processes.• Led 4 successful RFP estimations in collaboration with Subject Matter Experts (SMEs), developed wireframes for product demonstrations, and finalized design and functional documentation.• Received the Applause award for leading a team to deliver a robust external global authentication gateway for the client, optimizing licensing costs and saving the client $5.5 million per year.• Earned recognition with the Applause award for securing a $350k data archival product compliant with HIPAA and GDPR regulations, ensuring patient data management.• Successfully customized global products to align with local legal and data privacy norms, facilitating product rollouts in EMEA and LATAM markets.• Collaborated with cross-functional teams including Engineering, Marketing, Legal, and UX to deliver features effectively.

Experience

6 yrs 5 mos
Total Experience
2 yrs 3 mos
Average Tenure
1 yr 10 mos
Current Experience

Accenture

Management Consultant

Aug 2024Present · 1 yr 10 mos · Hyderabad, Telangana, India · On-site

  • Responded to RFPs** • Contributed to 4+ successful RFP pursuits by designing solution strategies, drafting proposals, and crafting compelling value propositions • Served as SME in product demos, created wireframes, and finalized design/functional documents • Partnered with global sales teams to align proposals with client needs and industry standards
  • Agentforce Specialist Agent Product Development** • Led design and rollout of specialist agent workflows in Salesforce Agentforce • Gathered user feedback, prioritized CRM features like document upload and self-enrollment • Defined KPIs using RICE framework, assessed usability and adoption metrics • Delivered external authentication and workflow automation features • Helped secure a $1.5M Agentforce implementation project through demo and architecture leadership • Received Applause Award for product innovation and delivery
  • Contact Center Optimization** • Supported contact center strategy redesign for a healthcare client, identifying automation and triaging areas • Mapped customer journeys; enhanced routing logic, agent workflows, and service benchmarks • Integrated Agentic AI in super app and portal to reduce call volume and boost first-call resolution
  • Strategic Proposal for GCCs** • Supported proposals for digital/AI capability buildouts in GCCs across India and SE Asia • Conducted location strategy, market scans, and talent availability assessments • Advised on operating models and transformation readiness for scaled delivery
  • POVs on Agentic AI in Retail** • Co-authored strategic POVs on Agentic AI's role in retail operations • Explored automation use cases in support, inventory, and digital storefronts • Contributed to GenAI transformation workshops and whitepapers for consumer clients
RFPswireframesSalesforceuser feedbackKPIsAgentic AI+2

Deloitte

Product Management Specialist | Consultant

Jun 2022Aug 2024 · 2 yrs 2 mos · Hyderabad, Telangana, India

  • Affordability Hub | Industry: Life Sciences | Recognition: Applause Award
  • Led RFP estimations with SMEs, developed wireframes, and design documentation for the affordability hub launch.
  • Facilitated requirement gathering workshops, achieving clear project objectives.
  • Spearheaded user-centric mobile app features: coupon downloads, e-sign documents, info updates, discontinuation initiation, and care team contacts.
  • Customized global products to comply with local legal and data privacy norms for EMEA and LATAM rollouts.
  • Created detailed user stories, enhancing system functionality and user satisfaction.
  • License Optimization Model | Industry: Consumer Goods | Recognition: Applause Award
  • Optimized licensing costs for Cloud CRM, improving resource allocation and enhancing personalized experiences.
  • Led the delivery of a global authentication gateway, saving $5.5 million annually.
  • Conducted gap analyses, providing actionable recommendations.
  • Managed stakeholder expectations with transparent communication and timely updates, aligning project deliverables with business objectives.
  • Data Archival Mechanism | Industry: Banking and Insurance | Recognition: Applause Award
  • Led a team of 20 developers and 13 QAs to develop an archival solution meeting FedRAMP, CCPA, PCI DSS regulations, generating in revenue.
  • Analyzed RFIs/RFPs, crafting strategic client-centric proposals.
  • Collaborated with clients to identify business rules, crafting journey maps and personas for feature refinement.
  • Provider Asset | Industry:Healthcare Providers|Recognition:Spot Award
  • Led product development lifecycle to release Deloitte’s provider asset.
  • Evaluated client needs, establishing clear goals for consulting engagements.Delivered solutions through comprehensive industry trend analysis, including patient self-enrollment, referral cards, visit scheduling, medical coding (CPT, HCPCS, ICD-10), IVR integration, benefit verification, insurance claim management, 360-degree patient view, and case management.
RFP estimationswireframesuser storiesdata privacystakeholder managementProduct Management+1

Bis research

Business Development Intern

Apr 2021Jun 2021 · 2 mos

  • Market research on the organizational and customer buying behaviour
  • Lead Generation: Generated 850 new leads through outbound sales activities
  • Lead Management: Achieved an open rate of 15.37% on the email campaign of size 2535 customized emails
  • Business Development: Attained sales through C-level presentation and consultative selling
market researchlead generationconsultative selling

Clevered

Product and Brand Manager

Nov 2020Feb 2021 · 3 mos

  • Successfully executed an online campaign to increase brand awareness in a target segment of coding for kids.
  • 1). Conducted research to finalize a relevant campaign for the target segment - "Maths Made With Coding For Kids".
  • 2). Designed, scripted and edited content for 20 videos with an average view per video of 250.
  • 3). Used SEO tools and YouTube Marketing to increase the subscriber base by 1500% to 320.
  • 4). Generated leads through promotional activities.
campaign executioncontent creationSEO

Thales

Software Developer

Feb 2018Jul 2020 · 2 yrs 5 mos · Noida Area, India

  • Strategic Technical Product Owner with expertise in Digital Technology and Security industry, driving revenue growth and exceeding customer expectations.
  • Led cross-functional teams to deliver mass modules, generating $1.3 million USD in revenues.
  • Improved CSAT score by 25% through customer-centric product development strategies.
  • Spearheaded initiatives to update OTA SIM/eSIM across networks, enabling diverse 5G and IoT use cases.
  • Strong stakeholder management skills, coordinating with teams at offshore and onshore locations for seamless delivery.
cross-functional teamscustomer-centric product developmentstakeholder managementProduct Management

Education

Institute of Management Technology, Ghaziabad

Master of Business Administration - MBA

Jan 2020Jan 2022

Jaypee Institute Of Information Technology

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2014Jan 2018

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