Nov 2025 – Feb 2026 · 3 mos · United States

Jul 2022 – Aug 2023 · 1 yr 1 mo

• Launched the product from 0 to 1
• Acted as a Product Owner and took strategic decision calls on what features to include in each sprint or release, based on the value they would deliver to customers and the business resulting in an early beta product launch that gained a 90% increase on the website boosting brand visibility and engagement.
• Guided the development team to ensure clarity and alignment with product goals, while closely collaborating with testers to define new acceptance criteria, resulting in a significant 40% reduction in defects. Additionally, implemented a strategy of assigning individual goals to the scrum team and conducted regular check-ins to empower the team resulting in a reduction of product backlogs by 60% in Q4.
• Updated product requirement documents, workflows, and task-handling procedures within the team, leading to a notable increase in operational efficiency. This collaborative effort included working closely with the CPO to define product goals, identify gaps and create an MVP that aligns with the strategic objectives and customer needs every month.
• Performed comprehensive competitive analysis within the industry, conducting both qualitative and quantitative research and identifying risks to deliver unique solutions tailored to specific user groups and actively engaged in UI/UX discussion panels to translate innovative concepts into trendy and user-centric designs.

Jul 2022 – Aug 2023 · 1 yr 1 mo · Remote

• Conducted technical demos during sprint retrospectives, gathering valuable insights and contributing to a significant 40% increase in story points worked by the engineering team resulting in an early product full version release, maintaining reduced backlogs by 96% before every sprint feature release.
• Collaborated with external stakeholders to enhance product deliverables, while concurrently partnering with the law department to update the company's legal policy documents and user agreements.
• Developed and implemented a profit model based on extensive analysis of the global e-commerce market, risk domain, and tax considerations. Utilized findings to ensure competitive pricing and maximize profitability, resulting in a comprehensive pricing chart for products on the web app.
• Presented the product to external stakeholders to establish connections with a third-party viable payment gateway, effectively addressing high-quality business requirements and customer needs by incorporating various user stories.
• Managed the scope of each product feature release while collaborating with the engineering team to refine the technology architecture and enhance scalability for a broader user base, ensuring optimal product performance and faster adaptability.

Apr 2021 – Jul 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

• Solved complex problems for over 10 clients delivering actionable solutions increasing client satisfaction by 100% and boosted avg. client revenue by 25%, strengthening long-term partnerships.
• As part of the Insights Team wore multiple hats from client management, marketing campaign strategies, and project finance. Recruited and mentored talent, fostering a data-driven culture. Developed an automation tool that reduced manual work by 97%, increasing operational efficiency.
• Implemented a proactive system for tracking industry trends and competitor growth, ensuring market competitiveness. Authored internal training guides and mentored interns, promoting data expertise within the team.
• Clients Handled - Chelsea , Hero ISL , Bengaluru FC , Spektacom Technology , FC Bengaluru United , Super Rugby Australia, Rugby Australia , VuSport , Haryana Steelers
• Software Expertise - DataBox, Advanced Excel, Google slides, Automation, Training , Query Builder, TubularLabs, CrowdTangle, Canva, Sprinklr,

Jun 2020 – Jan 2021 · 7 mos

• · Served as Single Point of Contact (SPOC) for 18+ clients per quarter, ensuring seamless system performance and delivering SaaS web development projects ahead of schedule, leading to extended client partnerships.
• · Managed global product backlogs, driving quick issue resolution and maintaining 100% customer satisfaction.
• · Assisted the Product Manager in service ticket management, reducing sprint spillovers and improving Scrum efficiency.

Nov 2019 – Feb 2020 · 3 mos · Bengaluru, Karnataka, India

• SQL, Salesforce, Java

Jan 2016 – Jan 2016 · 0 mo · Kerala, India

• Skills - Branding , Marketing

Jan 2015 – Jan 2019 · 4 yrs · Kerala, India

• B2C
• Business Management
• Achieved sales goals
• Travelled to Bangkok for recognition award ceremony.