Aug 2022 – May 2025 · 2 yrs 9 mos

• SmartConnect is built as a set of APIs that are exposed publicly for developers of 3P WMS, OMS and POS systems to integrate with to get their inventory online and process marketplace orders.
• We are making every possible inventory source–factories (manufacturing units), distribution centers (warehouses) and retailers (physical stores) selection available to our customers with high in stock accuracy.
• Here are some of the work highlights:
• [1] The launch contributed to the projected xx+ sellers doing xxMM orders and INR xxB TPV by 2024.
• [2] Achieved a xx% revenue increase for the SmartConnect product at Amazon, propelling its growth and market impact.
• https://docs.smartconnect.amazon.com

Nov 2020 – Jul 2022 · 1 yr 8 mos

• I led the India organization for the Payment Experience of Amazon Physical Stores Tech, where I took ownership of the engineering vision and roadmap for payment tech solutions across Amazon Go, Amazon Fresh, and Amazon Bookstores.
• My team successfully implemented key initiatives, such as a cash management solution for various store formats and automated store-level reconciliation, which streamlined payment processes and saved significant time and effort.
• As a technology leader, I ensured that the software development team aligned with business objectives, and through my team management skills, we increased productivity and reduced employee turnover.
• I introduced agile software development processes, which fostered innovation and helped us deliver new software products and features.
• By managing stakeholders effectively, I contributed to higher customer retention rates and opened new business opportunities.
• Additionally, my risk and budget management strategies ensured the successful completion of projects while reducing expenses, all without compromising on quality and productivity.

Apr 2019 – Nov 2020 · 1 yr 7 mos · Greater Bengaluru Area · On-site

• As the Site Leader and Senior Director of Technology at Snapdeal, Bengaluru, I led a team of 80 professionals, stabilizing operations and executing the engineering vision to drive impactful initiatives for the seller ecosystem.
• I achieved significant cost savings by implementing a generic IVRS system, improved the RTO metric using machine learning algorithms, sped up return initiation with the Door Step Quality Check, and boosted order growth by introducing a vernacular system in multiple languages.

Jan 2018 – Jan 2019 · 1 yr · Bengaluru, Karnataka, India

• As a Senior Engineering Manager at Walmart Labs, I built and led multiple technical teams, overseeing agile software development and providing production support for the Global Logistics System within Walmart's Warehouse Management System (WMS).
• I designed and delivered the Supply Chain Tracker, an innovative operational data store that offered end-to-end visibility across the value chain.
• I also spearheaded the development of a technology roadmap to transition from monolithic systems to independent SaaS modules.
• My technical expertise and leadership drove large-scale, customer-focused software component development, significantly impacting Walmart Labs' operations.

Jan 2016 – Jan 2018 · 2 yrs · Bengaluru, Karnataka, India

• From 2016 to 2018, I served as Manager II, Engineering at Cisco in Bengaluru, where I managed multiple teams across Cisco's product portfolio, including Cisco Digital Network Architecture Center and Cisco Prime Infrastructure.
• Focusing on innovation and collaboration, I oversaw the development and delivery of these products, ensuring they met high-quality standards.
• I launched the 'Plug and Play' application, which simplified device deployment and drove a 15% increase in sales.
• Additionally, I optimized the Release Regression automation suite, reducing execution time and enabling scalability.
• I also successfully managed a vendor's team, fostering productive relationships that contributed to project success.
• In 2017, I received the Cisco Amaze Individual Award for my contributions.

Jan 2013 – Jan 2016 · 3 yrs · Bengaluru, Karnataka, India

• As a Senior Engineering Manager at JDA Software, I built and managed the entire Center of Excellence (CoE), scaling it to over 100 employees.
• I took responsibility for 80% of the overall roadmap for the Red Prairie Warehouse Management System suite, designing and delivering a new WMS for business-critical user roles in the warehouse.
• I also spearheaded the design and integration of Parcel with Centiro.
• Rewards: JDA – CoE Pillar Team Award – 2014, 2015| JDA – CoE Pillar Individual Award – 2013

Jan 2010 – Jan 2013 · 3 yrs · Bengaluru, Karnataka, India

• As an Engineering Manager at Subex Limited, managed multiple technical teams for the Interconnect Suite Products (ROC Route Optimization & ROC Partner Settlement).
• Built two products, Partner Settlement and Route Optimization, from the ground up and scaled revenue in less than three years.

Jan 2003 – Jan 2010 · 7 yrs · Bengaluru, Karnataka, India

• Growth Path:
• Aug’03 – Jul’06 Sr. Software Engineer
• Aug’06 – Jul’09 Project Lead
• Aug’09 – Apr’10 Engineering Manager
• Clients: Alcatel & Nortel Networks
• As an Engineering Manager at Wipro Technologies, I oversaw multiple technical teams and drove the successful execution of software development projects.
• Focusing on delivering high-quality solutions, I played a key role in implementing effective project management practices and optimizing processes.
• I provided mentorship and guidance to my team, fostering their growth and development.
• Through my leadership and collaborative approach, we achieved significant milestones and successful client engagements, solidifying Wipro Technologies' reputation as a trusted technology partner.

Jan 2000 – Jan 2003 · 3 yrs · Bengaluru, Karnataka, India

• As a Software Engineer at Siemens Communication Software, I played a crucial role in developing and implementing software solutions for communication systems.
• I was responsible for designing, coding, testing, and debugging software modules, ensuring adherence to quality standards and project timelines.
• I actively collaborated with cross-functional teams to gather requirements, analyze system designs, and troubleshoot issues.
• My technical expertise and problem-solving skills contributed to the successful delivery of robust and reliable software solutions.
• My dedication and commitment to excellence played a key role in advancing Siemens Communication Software's capabilities and enhancing its industry reputation.