Aniik Mazumder — Operations Associate

As a dynamic and results-driven professional, I thrive on embracing new challenges as opportunities for innovation and continuous improvement, particularly in the realm of cybersecurity and technical support. My expertise spans quality assurance, root cause analysis, project management, SOC operations, and security monitoring, all geared towards driving organizational growth and efficiency. I am adept at leveraging functional testing and visualization software to meticulously monitor project milestones, precisely decipher client requirements, and ensure the delivery of high-quality solutions. In my recent role as Senior Technical Support at Infosys, I've honed my skills in providing expert-level support, resolving complex software issues, and mitigating account security risks, including potential account takeovers. My previous experience as a SOC Analyst at Wipro involved mitigating cyber threats and bolstering the security posture of critical financial infrastructure, where I successfully orchestrated the resolution of over 200 security incidents, significantly minimizing business impact and reducing Mean Time to Recovery (MTTR). I'm passionate about fortifying network defenses, optimizing monitoring tools, and proactively identifying and neutralizing potential threats. My technical proficiencies include Jenkins, ServiceNow, Datadog, API Testing, Power-BI, JIRA, Selenium, Oracle, Microsoft 365, Control-M, Grafana, Dynamics 365, Splunk, and Microsoft Power Apps.I am committed to supporting and securing modern infrastructure demands. I am always eager to connect with fellow professionals, explore new opportunities, and contribute to innovative projects that demand a blend of technical acumen and strategic problem-solving. Let's connect and explore how my skills can benefit your team!

Stackforce AI infers this person is a Cybersecurity and Technical Support Specialist with a focus on SOC operations and incident management.

Location: Hyderabad, Telangana, India

Experience: 3 yrs 2 mos