ANIKET YADAV

Operations Associate

Mumbai, Maharashtra, India8 yrs 6 mos experience

Key Highlights

  • Achieved 0 errors or complaints as a top performer.
  • Saved $1 million quarterly through process improvements.
  • Built dashboards for actionable insights for stakeholders.
Stackforce AI infers this person is a Fintech professional specializing in corporate credit card management and expense optimization.

Contact

Skills

Core Skills

Expense ManagementProcess OptimizationCorporate Credit Card ManagementProcess ImprovementCost Savings StrategiesBusiness DevelopmentPerformance AnalysisCustomer ServiceSales Management

Other Skills

SAP ERPPayment ServicesPayment processingVendor paymentsPayment on timeSAPJiraServiceNowExcelPowerPointLead GenerationRevenue GenerationCustomer Relationship Management (CRM)Customer RetentionTeam Leadership

About

I specialize in resolving complex corporate credit card issues, optimizing financial workflows, and driving process improvements across large-scale operations. I'm passionate about driving operational excellence and building solutions that create measurable business value. Open to new opportunities where I can bring this mindset to the next level. Throughout my career, I’ve delivered high-impact results, including: ✅ 0 errors or complaints during my tenure — consistently recognized as the top performer in my team 💡 Successfully led a cost-saving project that identified and fixed payment term issues, saving the company $1 million in late fees per quarter 📈 Built dashboards and reporting tools to provide actionable insights for senior stakeholders and supported monthly performance reviews I’ve worked cross-functionally with global teams, banks, and internal stakeholders to enhance process reliability, reduce turnaround time, and deliver consistent service excellence

Experience

8 yrs 6 mos
Total Experience
1 yr 2 mos
Average Tenure
2 mos
Current Experience

Applicantz

Corporate Card Program Administrator - Autodesk

Mar 2026Present · 2 mos · Mumbai, Maharashtra, India · Remote

  • Supporting global corporate card program operations and expense management processes for a leading technology organization.
  • Manage end-to-end administration and implementation of corporate card programs, ensuring compliance with internal policies and banking requirements.
  • Coordinate with treasury, banking partners, and internal stakeholders to support corporate card program rollout and operational stability.
  • Oversee cardholder onboarding process including intake, review, and approval of corporate card applications and documentation.
  • Collaborate with IT teams to enable and maintain automated bank feed integrations within SAP Concur to ensure accurate transaction flow.
  • Conduct end-to-end testing and validation of system configurations to maintain data accuracy and seamless expense processing.
  • Deliver guidance and training to employees on corporate card usage, policies, and expense reporting best practices.
  • Manage lifecycle activities including card issuance, maintenance, termination, and policy compliance monitoring.
  • Provide operational support for expense management processes by assisting employees with expense report submissions and system-related queries.
  • Respond to cardholder inquiries through enterprise communication channels and maintain strong service levels for internal stakeholders.
  • Build effective relationships with finance teams, vendors, and banking partners to ensure smooth program governance and continuous process improvement.
SAP ERPPayment ServicesPayment processingVendor paymentsPayment on timeExpense Management+1

Accenture in india

Comms Associate

Jul 2025Feb 2026 · 7 mos · Mumbai, Maharashtra, India · On-site

Career break

Professional development

Jan 2025Jun 2025 · 5 mos · Mumbai, Maharashtra

Ab inbev gcc india

Senior Analyst

Sep 2023Jan 2025 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

  • 🌍 Regions Supported: North America, Canada, Europe, South Africa.
  • Managed global support operations for corporate credit card implementation program and complex card issues, including payments, reconciliations, and escalations. My core responsibilities involved managing employee tickets related to payments, reconciliations, card issues, and payment terms through systems like Jira, ServiceNow (SNOW), and SAP.
  • I served as the primary point of contact between internal teams and banking partners, resolving escalations, communicating via email, and conducting regular monthly/weekly syncs with banks and cross-functional stakeholders. I also created dashboards and reporting tools to summarize ticket trends and performance insights, helping stakeholders review progress and plan improvements.
  • Key Achievements:
  • 🏆 Top performer in the team with 100% accuracy and 0 complaints
  • 💰 Saved $1,000,000 per quarter by identifying a payment terms gap and leading a fix that eliminated late fees across global employee cards
  • 📊 Led monthly stakeholder reviews and built 12-month optimization plans
  • 🔄 Contributed to process improvement initiatives and cross-functional collaboration.
  • Tools used: SAP, Jira, ServiceNow, Excel, PowerPoint, Teams, Outlook, Word, and Virtual Desktop.
  • This role strengthened my ability to analyze, communicate, and optimize processes in a global corporate environment.
SAPJiraServiceNowExcelPowerPointCorporate Credit Card Management+1

Recordent

Business Development Manager

Mar 2022Jun 2023 · 1 yr 3 mos · Mumbai, Maharashtra, India · Remote

  • 1) Delivered key insights through performance analysis, improving lead generation by 30%.
  • 2) Conducted market segmentation research to refine targeting strategies, enhancing campaign effectiveness.
  • 3)Provided regular reports to senior leadership, offering data-driven recommendations for continuous improvement
  • 4)Implemented a customer segmentation strategy that identified and targeted high-value customers, resulting in a 10% increase in revenue
  • 5)Built and maintained relationships with key stakeholders to ensure customer satisfaction and loyalty
Lead GenerationRevenue GenerationCustomer Relationship Management (CRM)Customer RetentionTeam LeadershipOperations Management+3

Tata consultancy services

Senior Associate

Feb 2020Feb 2022 · 2 yrs · Mumbai Metropolitan Region · On-site

  • Built and maintained strong relationships with customers through consistent follow-up and communication.
  • Resolved customer queries regarding credit card services, ensuring high customer satisfaction.
  • Offered tailored solutions to meet clients' financial goals.• Engaged with prospective customers through inbound and outbound calls, emails, and chats to promote credit card products and services
Customer Relationship Management (CRM)SalesInternational SalesRevenue GenerationCustomer ServiceSales Management

Tech mahindra business services

Customer Relations Advisor

Nov 2018Feb 2020 · 1 yr 3 mos · Mumbai Metropolitan Region

Thomas cook india limited

Tour Manager

Jan 2018Oct 2018 · 9 mos · Mumbai, Maharashtra, India

Leadership

Bny mellon

Associate

Jan 2016Jul 2017 · 1 yr 6 mos · Pune

Education

Liverpool John Moores University

Master of Business Administration - MBA — Marketing

Oct 2020Jun 2022

Institute of Management Technology, Ghaziabad

PGPM (POST GRADUATION PROGRAM MANAGEMENT) — Marketing

Oct 2020Aug 2021

University of Mumbai

Bachelor of Commerce (B.Com.)

Jan 2010Jan 2013

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