Apr 2022 – Mar 2023 · 11 mos · Remote

• Product leader in Patron Experience charter, responsible for DSRN stability and revenue improvement
• Conceptualized and collaborated with Engineering and communications team to reduce GTM time for
• launching any patron reward program globally, from ~45 days to 3 days and through the recommendation platform to improve partner revenue with a revenue impact of $10M
• Drove a 4.2% increase in daily sellable room nights (DSRN) through loyalty platform contributing $265k CM

Jan 2021 – Mar 2022 · 1 yr 2 mos · Remote

• Designed zero-cost customer acquisition program, OYO Discover, contributing ~8% daily bookings via OYO app
• Designed capability to convert revenue campaigns to 11 languages to reach 45% adoption in 16+ countries
• Won multiple Product Excellence Awards for products like no code revenue platform and loyalty platform

Jun 2019 – Jan 2021 · 1 yr 7 mos · Gurugram, Haryana, India

• P&L owner of FASTag (RFID tag for toll collection) project, achieved 400% revenue growth in 6 months
• Collaborated with functional business teams to set clear vision, product roadmap and ambitious targets for key stakeholders
• Reduced user activation time from 20 minutes to under 5 minutes by strategizing and implementing a new user onboarding flow within 1 month
• Developed a mobile app to automate reports and set action pipeline for operations, leading to savings in manpower cost by 30% and inventory loss by 20%, saving INR X million

Jun 2016 – May 2017 · 11 mos · Greater Delhi Area

• Leading Product Development at www.alterna.care which was an online telephonic/video consultation website developed by Eros Labs with registered & verified top-notch Doctors. Our distinguished doctors provided consultations to urban as well as rural patients and the best possible medicines were prescribed by them and delivered by us.
• Created AlternaBot (internal tool) and mobile application to manage remote health consultations, leading to reduction in TAT from 10 minutes to less than 2 minutes
• Created seamless purchase experience for customers which increased traction from 500 to 5000+ paying monthly users with ARPU of Rs. 250, leading to a seed fund of $500,000
• Removed friction from the buying, payment and delivery process, leading to a rise in returning users from less than 5% to 20% and increase in medicine orders by 120% in 2 months

Dec 2015 – May 2016 · 5 mos · Gurugram, Haryana, India

• Impactpreneurs - World's largest database of Social enterprises
• Impactpreneurs seeks to address the information gap in the social business space by engaging the community and use of technology. There are several efforts like angel networks, social conferences and others. However, technology-driven ecosystem efforts with system effects seem to be wanting. Impactpreneurs is a technology platform to plug this and provide a way to make all these initiatives more effective.
• 2nd Project:
• Primary/Secondary research to gauge Science and Technology research in India both qualitatively and quantitatively and how is it placed in comparison to the world. Planning to bring out data-backed insights for improvement of the research output of India.
• Research, design, and maintenance for impactpreneurs.com, a wiki-based database of social enterprises

Jun 2014 – Aug 2015 · 1 yr 2 mos · Gurugram, Haryana, India

• Participated in scrum meetings, feature prioritization with global teams for
• developing clearing rules of OTC trade between all major investment banks
• Created automated test for bug fix before manual testing, reducing JIRA
• ticket reopen rate by 30%