Apr 2021 – Jul 2023 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

• Responsible for below Channel Partners:
• Sephora: Online & Offline,
• Shopper’s Stop: Online & Offline,
• Nykaa Luxe: Offline Stores.
• Delhi Duty Free: Online & Offline.
• Tira Beauty: Offline Stores.
• KRA’s:
• To ensure strong profitable sales growth with each partner for both online & offline platforms.
• Developing plans to achieve forecasted revenues.
• Analyse & evaluate new doors/new channels as potential partners.
• Manage with Business partner on negotiations of margins, Pricing, Payment terms, New opportunity space, Listing, Stock management etc.
• Analyse sell-in, sell-out & stock data of each door/partner.
• Build & grow high performance front-end teams by acquiring, developing, engaging & retaining extra-ordinary talents.

Aug 2020 – Present · 5 yrs 9 mos · India

• As a Retail Business Consultant, I leverage my 23 years of experience and expertise in retail and e-commerce to help clients achieve their business goals and optimise their performance. I have a MBA in International Business, a diploma in Luxury Brand Management, and certifications in Digital Marketing and Leadership Skills from IIM Indore.
• In my previous roles, I managed key accounts, negotiated profitable deals, developed strategic plans, and led high-performance teams for leading brands such as Forest Essentials, Sephora, and Shopper's Stop.

Jun 2018 – Mar 2021 · 2 yrs 9 mos · New Delhi Area, India

• Business Head to handle brands like Guerlain, Ferragamo, Chopard, Clarins, Verscae, Mont Blanc, Coach in India & South-east Asia region.
• Major Responsibilities:
• Responsible for the overall development of brand with each duty free retailer;
• Improving & growing market share, brand ranking;
• Buy-In, Sell-In & Sell-out;
• Commercial negotiations on space, promotions etc;
• P&L, Employees productivity & Value-addition.

Dec 2017 – Jun 2018 · 6 mos · New Delhi Area, India

• Categories like Perfumes, Watches, Sunglasses
• 70 luxury & premium brands of Perfumes & Cosmetics. More than 12 watches & sunglasses brand. Team of 120 Sales Associates & 10 Assistant managers.
• Strategies for Monthly/Annual targets, promotional strategy for the category.
• Vendor Management

Feb 2012 – Jan 2017 · 4 yrs 11 mos · Gurgaon, India

• Played a vital role in managing & developing business for brands like Villeroy & Boch, Tumi, Crabtree at Pan India level.
• To lead sales team for categories like Cosmetics, Skincare, Luggage, Tableware & Home Decor.
• Business development, Yearly buying & Merchandising, Logistics, Stock & Sales analysis, recruitments, Sales & Product training,
• Buying strategy for International Brands keeping in mind the Domestic consumer requirements, current market & sales trends, demographic & geographic conditions.
• Responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction
• Organized trunk shows and luxury retail exhibitions across the country.
• Overseeing retail operations and cultivating program to train sales associates.
• Managed the backend operations for online retail Channel & optimizing the sales volume and profitability.
• Assist stores in achieving the best merchandise presentation by making suggestions on VM plans and special feature/window displays.
• Achieve assigned store P&L objectives by maximizing profits and minimizing controllable expenses.

Mar 2009 – Sep 2011 · 2 yrs 6 mos · New Delhi

• Retail Store operations for stand alone stores & shop-in-shop formats.
• Targets Vs. Achievements of each individual door.
• Organizing Events & Tie-ups with other Luxury brands & with embassies.
• Organizing In-store activities like Kitty Party & Coffee morning.
• Co-ordinating between Shopper's Stop Head Office & Estee Lauder team.
• Maintaining the Highest rank in mystery shopping.
• Inventory management, Staff Appraisals, Cash Management, & Reporting.

Jul 2003 – Feb 2009 · 5 yrs 7 mos · New Delhi Area, India

• Area Supervisor for 14 shop-in-shop formats for North India
• Team Strength: 60 employees
• Administrative - new appointments, training of new staff
• Sales MIS on weekly & monthly basis as well as brand wise
• Sales forecasting & stock requirements of the outlets depending upon the seasons & sales trend.