Aug 2023 – Mar 2026 · 2 yrs 7 mos · On-site

• Sales Operation

Oct 2021 – Jul 2023 · 1 yr 9 mos · On-site

• Sales & Marketing

Sep 2019 – Sep 2021 · 2 yrs · On-site

• SME - Operation

Sep 2020 – Present · 5 yrs 8 mos

• Responsible for Sales MIS which having customer base of 90 K+. Business one view dashboard creation with fully automation at one-click. Responsible for sales order payment tracking and payment reconciliation as well as coordination with 90-100 SE/KAM for sales order payment and Sales Order data management of contractor/Reseller. Managing the company’s sales and logistics-related operations using a CRM software to manage customer account by receiving orders, creating shipping leads, making invoice, packing list, BOL’s etc. and accepting customer payment. Provide Timely and accurate reporting of sales activities and progress. Manage the productivity approx.100 No. of peoples in team there. (Like-Leave/Upland leave & WOFF/CO-OFF) as well as mange the attrition report and shrinkage report as per client process policy. Familiarity with lead generation & management. Developed Hands-On sales experience by directly engaging with customers, taking orders, solving their problems, and conduction on-Site visits. Works closely with senior leaders to develop and maintain monthly sales orders payment and tracking. Handling the PMS software for updating the payments from the Customers and ensure clearance on the same. Ensure payment to be cleared from the Cash office team and follow up on billing for closure. Handling the entire call canter team of 10 Agent of the company who Is available for Online Sales, Operation sales, after sales service and customer service. Cross-functional meeting with IT team for updating in CRM (Enjay/SANGAM) for Customer Service as well as operate the all LMS (Lead module System) data. Working in different reports on SAP.

Sep 2020 – Present · 5 yrs 8 mos

Jan 2019 – Dec 2019 · 11 mos

• Responsible for visit at contraction sites on daily basis where the company has get the project for construction. Responsible for chasing the material from factory/Plant/Manufacture where the company has placed the order for assembling on site as well as palling for the meeting with the party for ready the material as per PDD. Daily visit for inspection for material readiness and singh MOM as per policy. Daily Transport Management- Route planning and priorities urgent deliveries, monitoring on time Deliveries, Arranging different type of transports as well as control the coming transport route if the goods was coming from out of country/City. Manage the purchase report on daily basis for MIS.

Oct 2016 – Dec 2018 · 2 yrs 2 mos · On-site

• Ecommerce- Team leader

Sep 2015 – Sep 2016 · 1 yr · On-site

• E-COMMERCE

Nov 2015 – Present · 10 yrs 6 mos

• Responsible for E-COM Sales and Head Membership of Walmart India's E-COM in state of UP, India which had sales of INR 800 Cr and customer base of 2.5 Lacs. Works closely with Opp. Manager & Client for manage the customer membership data for sales lead. Handle and solve the all India’s customer queries as well as generate the Customer member ship and share back to him from one shop. Manage the productivity 50 No. of peoples in my team there. (Like-Leave/Upland leave & WOFF/CO-OFF) as we as mange the attrition report and shrinkage report as per client process policy. Managed monthly target of 1000 customer registration and sales as per client requirement. Handled SME, MIS and team management as these are following the company policy.