May 2021 – Apr 2024 · 2 yrs 11 mos · Jakarta, Indonesia · Remote

• Led a UI/UX, engineering, and product marketing team of 5 people to iteratively revitalize the P2P lending platform and monitored KPIs to reduce the churn rate by 15%.
• Developed a supply chain finance and collections management system based on team insights and user research, leading to a 25% increase in user acquisition and retention.
• Optimized the loan underwriting process by integrating machine learning, leading to a 20% reduction in decision times and improved underwriting accuracy.
• Formulated a comprehensive strategy to overhaul the credit scoring model by integrating dynamic and predictive variables, resulting in a 20% reduction in loan delinquencies.
• Automated the entire loan agreement document generation and processing workflow, which reduced the loan agreement processing times by 2x.

Oct 2019 – Dec 2020 · 1 yr 2 mos · Gurugram, Haryana, India

• Successfully integrated a booking engine across ten hotel websites, resulting in a remarkable 25% increase in direct bookings for hoteliers across APAC, Europe, and America.
• Led the launch of Hotelier AI (Android App) and price comparison widgets, resulting in a notable 15% surge in acquisition rate and customer retention rate.
• Developed and implemented a sustainable product strategy, upheld a coherent product vision aligned with business goals, and increased team productivity.
• Conducted user feedback sessions and usability testing, significantly reducing support ticket volume by 40% and enhancing customer satisfaction scores by 20%.

May 2019 – Oct 2019 · 5 mos · On-site

• Built and evolved a social music mobile application that acquired 20K+ musicians and 100K+ content uploads within 3 months of the app's launch.
• Recontextualized product features, enhanced UX, and added gamification introduced new value, achieving a 15% increase in engagement rates (MAU).
• Generated 2500+ new leads while collaborating with the sales and marketing teams to launch targeted and successful marketing campaigns, which increased product adoption by 40% and retention by 20%.
• Identified and addressed product issues, created UI/UX mockups, and improved the conversion rate by 20%.

Dec 2018 – May 2019 · 5 mos · On-site

Jul 2016 – Dec 2018 · 2 yrs 5 mos · Pune Area, India · On-site

• Set, managed, and reconciled accounts for multiple projects, budgets ranging from $2M-$3M, and ensured the company obtained the best possible outcomes; determined and minimized risks.
• Executing the Project Strategy, Refining the Product Roadmap with the team, and delivering exceptional digital services and solutions to key International acquisitions.
• Prioritized and scheduled daily client support tickets and ongoing project tasks with a team of 80+ people, which resulted in an increase in the team’s productivity and happy customers.
• Created mock-ups for 100+ E-Commerce website and mobile apps (Android & iOS). Developed PRD, Case Studies, User Journeys, and White papers.

Feb 2016 – Jul 2016 · 5 mos · Noida Area, India · On-site

• Conceptualized and evolved the products with new features and improvements to keep pace with the Industry.
• Gathering Project Requirements and creating Pre-Sales documents and centralizing them over various PM tools.
• Provided strategic, operational, and fiscal leadership while coordinating with over 50 member team to reach the company’s long-term goals and maintain organizational vision.

Aug 2015 – Oct 2015 · 2 mos · noida · On-site

• About Sheroes: a career destination for women professionals, committed to career success and individual work-life fit.
• Design and build Android app with array of features and intuitive UI/UX.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Work on bug fixing and improving application performance.
• I was working along-side other developers working on Android application.
• Mainly responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices and their integration with back-end services.