Ankit Singh

Sales Executive

Gurgaon, Haryana, India12 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in customer success leadership.
Expertise in SaaS and B2B customer experience.
Strong negotiation and relationship management skills.

Stackforce AI infers this person is a SaaS Customer Success Leader with extensive B2B experience.

Contact

Skills

Core Skills

Customer ExperienceCsm

Other Skills

Account ManagementAnalysisBusiness AnalysisBusiness Requirements DocumentationBusiness ReviewsBusiness-to-Business (B2B)CC#C++Customer Relationship Management (CRM)Customer RetentionCustomer SatisfactionHTMLJavaScriptLeadership

Experience

12 yrs 8 mos

Total Experience

1 yr 7 mos

Average Tenure

2 yrs 2 mos

Current Experience

Fareye

Sales Director

Apr 2024 – Present · 2 yrs 2 mos · Gurugram, Haryana, India · On-site

Zycus

Regional Head | Europe | Program Management - CS & TAM

Jul 2023 – Feb 2024 · 7 mos · Mumbai, Maharashtra, India

Locus

Associate Director CS - SEA, ANZ & JP

Dec 2021 – May 2023 · 1 yr 5 mos · Gurugram, Haryana, India

Customer ExperienceCSMBusiness-to-Business (B2B)Voice of the CustomerCustomer SatisfactionSoftware as a Service (SaaS)+7

Fareye

4 roles

Customer Success APAC

Aug 2019 – Apr 2021 · 1 yr 8 mos

Customer ExperienceCSMBusiness-to-Business (B2B)Voice of the CustomerCustomer SatisfactionSoftware as a Service (SaaS)+7

Customer Success - India & Middle East

May 2018 – Aug 2019 · 1 yr 3 mos

Customer ExperienceCSMBusiness-to-Business (B2B)Voice of the CustomerCustomer SatisfactionSoftware as a Service (SaaS)+7

Associate Director Customer Success

Aug 2017 – Nov 2021 · 4 yrs 3 mos

Customer ExperienceCSMBusiness-to-Business (B2B)Voice of the CustomerCustomer SatisfactionSoftware as a Service (SaaS)+7

Customer Success India

Aug 2017 – May 2018 · 9 mos

Customer ExperienceCSMBusiness-to-Business (B2B)Voice of the CustomerCustomer SatisfactionSoftware as a Service (SaaS)+7

Buyforme india

Senior Business Analyst

Jan 2017 – Jul 2017 · 6 mos · Gurgaon, India

Responsible for IT development of Buy For Me India.

Gojavas

2 roles

Assistant Manager

Promoted

Feb 2015 – Aug 2016 · 1 yr 6 mos

Associate Business Analyst

Aug 2014 – Feb 2015 · 6 mos

Carrefour india

Associate Business Analyst

Dec 2013 – Jul 2014 · 7 mos · Gurgaon, India

Viasat inc.

Engineer Presales

Aug 2011 – Oct 2012 · 1 yr 2 mos

Education

Maharshi Dayanand University

Jan 2007 – Jan 2011

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