Sep 2024 – Dec 2025 · 1 yr 3 mos · Hybrid

Oct 2023 – Sep 2024 · 11 mos · Pune, Maharashtra, India · Hybrid

• 🚀 Project Lead | Power Platform Enthusiast
• Passionate about leveraging the full potential of Microsoft Power Platform, I lead innovative projects that drive business transformation and empower organizations to achieve their goals.
• Design end-to-end solutions using Power Platform components (Power Apps, Power Automate, Power BI and PVA).
• Work closely with stakeholders to gather requirements and translate them into technical specifications.
• Ensure that the solutions align with the overall architecture and business goals.
• Develop custom applications using Power Apps, catering to specific business requirements.
• Integrate Power Apps with other Microsoft and third-party services.
• Ensure the applications are user-friendly and meet performance standards.
• Design and implement automated workflows to streamline business processes.
• Integrate Power Automate with various systems and services.
• Troubleshoot and optimize existing workflows for better efficiency.
• Manage data integration processes between Power Platform and other data sources.
• Provide training to end-users and stakeholders on using Power Platform tools.
• Establish governance policies for Power Platform usage within the organization.
• Collaborate with IT teams to integrate Power Platform with other enterprise systems.
• Stay informed about the latest updates and features in the Power Platform.

Apr 2021 – Oct 2023 · 2 yrs 6 mos · Pune, Maharashtra, India · Hybrid

• Lead and collaborate with cross-functional teams to design, develop, and deliver robust Power Platform solutions aligned with business objectives.
• Conduct thorough needs analysis to understand clients' requirements and design effective solutions to address their challenges and drive process improvements.
• Develop high-level architectural designs, technical specifications, and implementation plans for Power Apps, Power Automate, and Power BI projects.
• Create and maintain data models, connectors, and custom connectors to integrate Power Platform solutions with various data sources and external systems.
• Optimize and maintain existing Power Platform solutions, implementing best practices to improve performance, security, and scalability.
• Provide technical guidance, training and mentorship to junior developers and project team members to ensure successful delivery of projects.
• Collaborate with stakeholders to prioritize and manage project scope, timelines, and budgets while maintaining a focus on delivering value.

Nov 2020 – Apr 2021 · 5 mos

Jun 2019 – Nov 2020 · 1 yr 5 mos

• Developed custom applications using Microsoft Power Apps, catering to diverse business needs across multiple departments.
• Collaborated closely with stakeholders, including business analysts and end-users, to gather requirements and translate them into effective solutions.
• Designed and implemented data models in Power Apps, ensuring optimal performance and scalability.
• Integrated various data sources, such as SharePoint, SQL databases, and external APIs, to provide seamless data flow within applications.
• Implemented complex business logic and custom functions using Power Apps formula language and basic JavaScript to extend platform capabilities.
• Created automated workflows using Power Automate to streamline business processes and reduce manual intervention, resulting in increased efficiency.
• Led training sessions and workshops to empower end-users with the knowledge and skills to leverage the Power Platform effectively.

Jul 2018 – Jun 2019 · 11 mos · Mumbai, Maharashtra, India

• SME for SharePoint Online and OneDrive for Business for Project activities and Operational tasks.
• Implemented and deployed Multifactor authentication using Azure Active Directory on Office 365.
• Create Canvas PowerApps and give complete in and out training to Atos internal employees related to Canvas and model driven app.
• SharePoint Migration PoC using Sharegate tool.

Nov 2016 – Jul 2018 · 1 yr 8 mos · Mumbai, Maharashtra, India

• Worked as SME for SharePoint Online and OneDrive for Business for Project activities and Operational tasks.
• Validate and executed pre-deployment tasks for all project related activities.
• Implement, Upgrade and Maintain Microsoft Office 365 and Microsoft Azure.
• Upgrades from DirSync/AAD Sync to Azure AD connect.
• Implementation of Data Loss Prevention, Azure Rights Management, Azure Mobility + Security (EMS), Provisioning, Roles, Groups.
• Implement and migrate Microsoft Office products and users into Microsoft Office 365 cloud solution.
• Worked on projects like (File server/Group Share migration to SharePoint Online and Migration of personal data to OneDrive for Business.)
• Preparing design and solution document and POA (Plan of Action) for the Project.
• Drive the project delivery on time and handover support to Operation.
• Administration of SharePoint Server 2010/2013 servers, hybrid environment.
• Implementation of latest RU/CU updates on exchange 2010, 2013 and Lync 2013 Servers.
• Managing monthly patching activity of all Exchange servers, Lync servers and enterprise vault servers.
• Communicate across all levels of management, architecture, and technical staff as well as 3rd party vendors.
• Working as L3 support for Exchange Online.
• Use ITIL (IT Infrastructure Library) for Service Delivery processes.
• Attend Regular meetings and technical discussions with Clients.

Aug 2013 – Nov 2016 · 3 yrs 3 mos · Mumbai Area, India

• Providing technical support for SharePoint online services like (Permissions, external Sharing and OneDrive for Business sync issues) as a Microsoft Support Engineer.
• Configuring and troubleshooting Issues with Federation Trusts and Organization Relationships with Office 365.
• Configure the tenant’s name, tenant region, initial global administrator; manage tenant subscriptions; manage the licensing model; configure tenant for new features and updates.
• Designate pilot users: identify workloads that don’t require migration; run the Office 365 Health, Readiness, and Connectivity Checks; run IdFix; create a test plan or use case and connect existing email accounts for pilot users; understand service descriptions and planning to onboard users to Office 365; configure connected accounts.
• Import users using bulk import (CSV), soft delete, Administration Center, and multi-factor authentication.
• Configure passwords to never expire, bulk update of user properties, bulk user creation, Azure Active Directory cmdlets, bulk user license management, hard delete users.
• Configuration and troubleshooting of Active Directory Synchronization tool. i.e., DirSync and Azure AD connect.
• Handling Escalation calls.
• Handling Severity–A issues (Crist Cases) total stoppage of SharePoint Online.
• Worked in an Environment based on Ticketing System.
• Got an opportunity for mentoring the new joiners in the process and cascade process and technical related information to them.
• Reviewing cases and confirming that the troubleshooting was done in the right direction, if not updating the case owner and educate him about the issue.
• Taking Technical Triages
• Providing floor support and technical assistance to support engineers whenever required.

Nov 2012 – Aug 2013 · 9 mos · Mumbai