Gabriel Novo

CEO

Aguascalientes, Mexico27 yrs 2 mos experience

Key Highlights

28+ years in Technology Consulting.
Expert in Agile and Project Management.
Led Salesforce and Digital Customer Experience practices.

Stackforce AI infers this person is a seasoned leader in Technology Consulting with a focus on Salesforce and Digital Transformation.

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Skills

Other Skills

Salesforce.comCRMProject ManagementProgram ManagementCustomer ExperiencePMPPMOConsultingIBM Maximo Application SuiteDigital StrategyZendeskP&L ManagementAppianTelecommunicationsBusiness Analysis

About

I am a Senior Executive with 28+ years of experience in Technology Consulting delivering complex projects, acting as Practice builder for Salesforce, Microsoft, SAP, Oracle, Adobe, Manhattan. I have a strong background in Agile and Program/Project Management (certified as PSM Professional Scrum Master and PMP Project Management Professional).

Experience

27 yrs 2 mos

Total Experience

5 yrs 4 mos

Average Tenure

5 mos

Current Experience

Capgemini

Mexico Global Delivery Center Practice Lead

Dec 2025 – Present · 5 mos · Aguascalientes, Mexico · Hybrid

DCX (Digital Customer Experience) & PBS (Packaged Based Solutions) Practice Lead to serve North America and Global Markets

Mtx latam

Co-Founder & Chief Delivery Officer

Mar 2024 – Nov 2025 · 1 yr 8 mos · Mexico · Hybrid

Started operations and delivered projects in Mexico

Capgemini

Director - DCX, (Digital Customer Experience), IPA (Process Automation) and Sustainability

Jan 2022 – Feb 2024 · 2 yrs 1 mo · Mexico · Hybrid

I led several practices at Capgemini North Latam (Mexico and Colombia):
DCX (Digital Customer Experience): responsible of Salesforce, Mulesoft, Pega, Microsoft CRM, SAP CX, Adobe and Zendesk projects
IPA (Intelligent Process Automation): responsible of RPAs (MS Power Automate, UiPath, Automation Anywhere, Blue Prism) and Low Code Platforms (Microsoft Power Platform, Salesforce, Pega, Appian, OutSystems)
Sustainability: minimize the environmental impact supporting our clients’ sustainability initiatives (e.g. Microsoft Sustainability Cloud, Salesforce Net Zero Cloud)