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Anusha VL

Associate Consultant

Bengaluru, Karnataka, India3 yrs 11 mos experience
Highly Stable

Key Highlights

  • Achieved 30% reduction in policy issuance time.
  • Boosted branch sales by 20% through collaboration.
  • Elevated customer satisfaction from 20% to 90%.
Stackforce AI infers this person is a Data Analyst with a strong background in Fintech and Business Analytics.

Contact

Skills

Core Skills

Data AnalysisBusiness AnalyticsCustomer Relationship ManagementNetwork Management

Other Skills

Amazon Web Services (AWS)Analytical SkillsAnalyticsAttention to DetailBehavior AnalysisBusiness InsightsBusiness Intelligence (BI)CommunicationComputer Network OperationsConflict ResolutionCustomer SatisfactionCustomer ServiceDaily OperationsDashboard BuildingDashboards

About

šŸ“ˆ Data Analyst/Business Analyst | BFSI Background I am excited to apply my skills and knowledge to real-world problems and to learn new techniques and tools in the field of data analysis. I am a quick learner with strong attention to detail and a desire to continuously improve. I am also a good team player and thrive in collaborative environments. I am excited to explore opportunities that will allow me to use my skills to contribute to the success of organizations and make an impact. For the past 3 years, I've had the privilege of serving as an Associate Operations professional in the BFSI (Banking, Financial Services, and Insurance) domain. During this time, I honed my analytical skills by meticulously working with Excel to extract insights, streamline processes, and contribute to data-driven decision-making. Now, I'm thrilled to share that I've embarked on a new learning adventure, equipping myself with a robust toolkit of data skills. I'm passionate about transforming raw data into actionable insights, and I'm eager to leverage my expertise to tackle complex challenges in the Data Analytics field. My journey into Data Analytics is driven by a genuine curiosity for data and a desire to make a meaningful impact. I'm excited about the endless possibilities that data offers and the opportunity to uncover valuable insights that drive business growth and innovation. I believe that my background in BFSI, combined with my newfound data skills, positions me as a well-rounded candidate ready to excel in the Data Analytics arena. I'm actively seeking opportunities to apply my analytical prowess and contribute to organizations that prioritize data-driven decision-making.

Experience

3 yrs 11 mos
Total Experience
1 yr 11 mos
Average Tenure
--
Current Experience

The sparks foundation

Data Science & Business Analytics Intern

Oct 2023 – Nov 2023 Ā· 1 mo Ā· India Ā· Remote

Python (Programming Language)Analytical SkillsMicrosoft Power BIInterpreting DataProblem SolvingData Analysis+1

Icici prudential life insurance company limited

Ex.Associate in operation and Analysis

Dec 2017 – Dec 2020 Ā· 3 yrs Ā· Kerala, India Ā· On-site

  • Achievements:
  • Analyzed and tracked newly logged policies across 10 branches.Recommended an optimal timeline for essential document uploads, resulting in a 30% reduction in policy issuance time
  • Collaborated closely with the Renewal team to optimize timely payment of policy dues resulting in a significant 20% boost in branch sales
  • Managed customer relations with grace, fostering a customer-friendly atmosphere that elevated satisfaction from 20% to 90%
Daily OperationsCustomer ServiceData OperationsCustomer SatisfactionAnalytical SkillsKey Metrics+9

Kerala agro machinery corporation ltd

Network Engineer

Dec 2015 – Nov 2016 Ā· 11 mos Ā· Kochi, Kerala, India

  • Provided comprehensive support to a user base of approximately 300, addressing their IT concerns promptly and effectively
  • Supervised a complex network environment ensuring uninterrupted operations and achieving a remarkable 99.9% reduction in downtime
Computer Network OperationsMicrosoft OutlookProblem SolvingNetwork Management

Education

International Institute of Information Technology Bangalore

Executive PG program- Upgrad — Data science

Sep 2022 – Dec 2023

Anna University Chennai

M.tech in communication systems — Communication system

Jun 2012 – May 2014

Anna University Chennai

Bachelor of Engineering - BE

Jun 2008 – May 2012

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