Apurv Dawra (he/him/his)

Product Manager

Bengaluru, Karnataka, India14 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

9+ years in B2B software solutions.
Expertise in product management and user experience design.
Proven track record of improving user satisfaction.

Stackforce AI infers this person is a SaaS Product Manager with strong UX design capabilities.

Contact

Skills

Core Skills

Product ManagementProduct StrategyProduct LaunchUser Experience DesignFront-end Development

Other Skills

Agile MethodologiesAnalytical SkillsApplication Programming Interfaces (API)CSSCompetitive AnalysisComputer ScienceCross Functional RelationshipsCross-functional CollaborationsCross-functional Team LeadershipCustomer ExperienceData AnalysisDeveloper ToolsHTML5JavaScriptJira

About

I'm a software developer turned Product Manager with 9+ years of experience in driving end-to-end B2B software solutions. I am also skilled as a User Experience Designer. My hands-on experience in these domains has allowed me to bring a unique perspective to crafting meaningful and impactful experiences that bridge technology and business goals. I have a passion for traveling sustainably. I love being in nature and enjoy trekking. Additionally, I am an avid reader of self-help books and have a keen interest in working out every day.

Experience

14 yrs 4 mos

Total Experience

3 yrs 10 mos

Average Tenure

10 yrs 5 mos

Current Experience

Sap

3 roles

Senior Product Manager

Promoted

Jan 2020 – Present · 6 yrs 5 mos

Project 1: Upgrading 7000+ B2B customers from legacy to new B2B SaaS product
Spearheading technical migration process, identifying and tracking critical control points.
Early adopter care program: Gained upgrade and product related insights by rolling out beta access for our 50+ large B2B customers.
Addressed 60% of user pain points through insightful user interviews, resulting in improved user satisfaction.
Achieved a significant reduction customer support tickets, reflecting improved user understanding and product stability.
Successfully streamlined time to upgrade by 30% within 6 months, optimizing efficiency and user engagement.
Project 2: B2B SaaS product (an HR ticketing web application)
Worked closely with cross-functional teams (design, engineering, data science, customer support) to ensure successful product development and launch of the product that grew to over 2.1m daily active users.

Product StrategyProduct Road MappingCross-functional CollaborationsStakeholder ManagementProduct LaunchProduct Management

User Experience Designer (Fellowship)

Oct 2018 – Mar 2019 · 5 mos

Upgraded UX of an onPremise product (SAP Business Intelligence Launchpad) from its legacy application to a Fiori application.
Created interactive prototypes for the same using Fiori stencils in Axure RP tool.

User Experience Design (UED)User Experience Design

Software Developer (UI/UX)

Dec 2015 – Dec 2019 · 4 yrs

Created user interface from scratch for a next generation ticketing solution using SAPUI5, Javascript, SAP BTP and C4C.
Actively contributing towards better user experience of the application by having empathy for the end user and maintaining SAP Fiori standards alongside.

Application Programming Interfaces (API)User Experience Design (UED)Product LaunchUser Experience DesignFront-end Development

Unisys india

2 roles

Software Engineer

Jun 2015 – Dec 2015 · 6 mos

Part of User Interface (UI) and User Experience (UX) team
Contributing towards fixing bugs related to UI and logic, drafting UI standards, unit testing the screens

Software Engineer, Intern

Jan 2015 – Jun 2015 · 5 mos

• Created UI for a Case Management Application which can be used to address the requirements of all types of criminal offenses

Adpushup

Intern

Jun 2014 – Jul 2014 · 1 mo · New Delhi Area, India

Conceptualized and marketed the plug-in “AdPushup” to the clients all over the globe using WordPress and Google AdSense technologies
Performed advanced automated A/B testing and analyzed new Ad Revenue by measuring CTR and CPC

Iaeste india

Head, IT Infrastructure

Oct 2013 – Oct 2014 · 1 yr · Manipal, Karnataka

Responsible for the development and management of IAESTE India website (iaeste.in)
Coordinated with other Local Committees to manage publicity on the web in coordination with Public Relations

Poznan university of technology

Summer Trainee

Jun 2013 – Jul 2013 · 1 mo · Poznań Area, Poland

• Trained with Polish students on research work relating to emission of heat from street lights in order to gain maximum efficiency per unit area

Iaeste indiamit

2 roles

Coordinator and Head, Incoming Students Assistance Team

Jan 2013 – Oct 2014 · 1 yr 9 mos

Coordinated and Liaised between the interns, other IAESTEs abroad, and the Manipal University
Planned and executed national trips and local events for incoming interns
Generated sponsorships in the from discount coupons from almost all the restaurants in Manipal, including Cafe Coffee day, Dominos, KFC, and Just Bake
Helped the incoming interns throughout their stay in India

Local Committee Member

Oct 2011 – Jan 2013 · 1 yr 3 mos

Experiences of working with different departments:
Incoming Welfare: Involved interactions with interns from all around the globe
Corporate Relations: Met various corporates for generation of Internships and Sponsorships
Exchange: Assisted the exchange coordinators for the global exchange seminars
Public Relations: Helped Business Development of IAESTE, improved publicity and reach within people