Arpit Nigam

Head of AI

Noida, Uttar Pradesh, India7 yrs 5 mos experience

AI ML PractitionerAI Enabled

Key Highlights

10+ years in engineering leadership roles.
Expert in Conversational AI and scalable systems.
Proven track record in team management and project execution.

Stackforce AI infers this person is a SaaS expert with a strong focus on Conversational AI and mobile application development.

Contact

Skills

Core Skills

Conversational AiHybrid OrchestratorProof Of ConceptAndroid DevelopmentJetpack ComposeSoftware EngineeringApplication Development

Other Skills

Amazon Web Services (AWS)Android Broadcast ReceiverAndroid FrameworkAndroid IntentsAndroid JetpackAndroid SDKAndroid ServicesAndroid StudioCRM system integrationClean ArchitectureClient CollaborationCode ReviewCommunicationCore JavaDagger

About

Engineering leader with 10+ years of experience designing and delivering scalable, high-performance systems. Proven expertise in building cutting-edge Conversational AI platforms, integrating advanced STT/TTS technologies, and architecting low-latency, enterprise-grade workflows. Skilled in leading cross-functional teams to execute complex projects, from ideation to deployment, while ensuring alignment with business goals. Adept at leveraging technologies like Python, FastAPI, LiveKit, and RAG to create innovative solutions that drive customer success. Passionate about solving complex problems, and building systems that balance technical excellence with business impact. Experienced in collaborating with global clients and delivering robust, stress-tested solutions under real-world conditions. Always striving to innovate and elevate organisational capabilities through technology-driven approaches.

Experience

7 yrs 5 mos

Total Experience

3 yrs 3 mos

Average Tenure

10 mos

Current Experience

Novathes gmbh

Head of Artificial Intelligence

Aug 2025 – Present · 10 mos · Germany · Remote

Focused on Building Elba, it's an AI communication specialist, crafted by Novathes to ensure no conversation is ever left behind. Elba is capable not just of handling your calls or organizing your calendar — she listens. She speaks. She understands. And she goes far beyond call management, delivering truly intelligent communication at every step.

Ep technologies

Engineering Lead

Jan 2023 – Aug 2025 · 2 yrs 7 mos · Remote · Remote

Engineered a highly scalable conversational AI platform integrating multiple Speech-to-Text (STT) and Text-to-Speech (TTS) providers, including DeepGram, OpenAI, Google, and Eleven Labs.
Designed and implemented a proprietary hybrid orchestrator to optimise the orchestration of enterprise SOPs, ensuring seamless operation of complex workflows with industry-leading efficiency.
Enabled advanced features in workflows, including Human-in-the-Loop (HITL), Retrieval-Augmented Generation (RAG), CRM system integration, and real-time user validation, achieving sub-2.5-second end-to-end latency.
Managed a high-performing team of 7 professionals: 3 backend developers, 2 frontend developers, 1 QA engineer, and 1 DevOps engineer.
Spearheaded the development of 7 Proofs of Concept (POCs) tailored to diverse client requirements, with live demos showcasing the platform’s capabilities.
Successfully stress-tested the platform at a client’s site in Dubai, validating its robustness under real-world conditions.
Collaborated closely with management to align product development with business goals, ensuring timely delivery of critical features and milestones.
Mentored and coached team members, ensuring consistent delivery of high-quality outputs and fostering a culture of innovation and accountability.

Conversational AISpeech-to-Text (STT)Text-to-Speech (TTS)Hybrid OrchestratorHuman-in-the-Loop (HITL)Retrieval-Augmented Generation (RAG)+1

Proximity works

Senior Android Developer

Feb 2022 – Jan 2023 · 11 mos · Remote · Remote

Worked on Disney + Hotstar Android app which is a complex multi-module OTT app having 500M+
users across the globe.
Played a key role in building consumption paywall feature in their new Android
app which uses Jetpack compose, jetpack navigation, Kotlin coroutines, Kotlin flow, Hilt, etc.
Engaged in stories estimation in sprint planning & work on challenging user stories.
Played active role as the app is launched in new regions like Lebanon and Arabic countries which require localization support.

Android DevelopmentJetpack ComposeKotlinLocalization

Pine labs

Senior Software Engineer

May 2019 – Feb 2022 · 2 yrs 9 mos · Noida

Worked on core interface application for merchants. Build features that are being used by more than 200K merchants across india.
Modernized application modules to improve performance, responsiveness and usability on mobile platforms.
Monitored ongoing operation of assigned tasks and responded to problems by diagnosing and correcting logic and coding errors
Trained new developers and programmers on company standards for design and review.

Software EngineeringPerformance OptimizationMobile Usability

Verizon data services

Android Developer

Jun 2015 – Apr 2019 · 3 yrs 10 mos · Hyderabad, Telangana, India

Conceiving, designing, developing and presenting 1st MVP of the application. The application currently serves more than 50K technicians on field.
Pivotal in developing an end-to-end enterprise application used by Verizon's Technicians Developing high level designs that meet the prescribed functional & non-functional requirements; ensuring that the design is as per company standards and best practices, verifying & validating the Design v/s Requirement, Test Cases v/s Design in order to ensure that all requirements of the customers are met.
Liaising with the Top Management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance & productivity to the next level.

Application DevelopmentEnterprise SystemsDesign Verification