Arpit Shah

Associate Consultant

Ahmedabad, Gujarat, India17 yrs 2 mos experience

Key Highlights

  • Over 9 years of experience in ERP and Salesforce.
  • Led successful Agile transformations across organizations.
  • Expert in stakeholder management and requirement analysis.
Stackforce AI infers this person is a Senior Business Analyst and Product Owner specializing in ERP and SaaS solutions.

Contact

Skills

Core Skills

Sap S/4hanaAgile Project ManagementStakeholder ManagementRequirements GatheringSalesforce.comAgile MethodologiesBusiness AnalysisAnalyticsProduct ManagementSoftware Development MethodologiesBusiness InsightsProject ManagementApi TestingBusiness Process MappingLeadership

Other Skills

product ownerSAP ImplementationProduct AnalysisIT Project & Program ManagementUser StoriesProduct OperationsCritical ThinkingHigh-Level DesignWireframingProblem SolvingCustomer Relationship Management (CRM)Process ImprovementAnalytical SkillsBusiness ProcessIT Business Analysis

About

Senior Business Analyst & Product owner with 9+ years of experience delivering ERP (SAP SD, S4HANA), Salesforce (Sales, Service, commerce & CPQ), and digital transformation initiatives. I specialize in translating complex business requirements into scalable solutions across Order-to-Cash (OTC), API integrations, and Agile delivery environments. Key highlights: • Led end-to-end requirement analysis and delivery across ERP and SaaS implementations • Improved business process efficiency and reduced manual effort through system optimization • Successfully managed stakeholder alignment across cross-functional teams • Delivered consistent project outcomes in fast-paced Agile environments Currently transitioning into Product Ownership, focusing on building data-driven and AI-enabled solutions that drive measurable business value. What I bring: Requirements documentation, process optimization, stakeholder management, Agile/Scrum delivery, SAP S/4HANA implementations, Salesforce optimization, product backlog management, and pre-sales support.

Experience

17 yrs 2 mos
Total Experience
3 yrs 5 mos
Average Tenure
7 mos
Current Experience

Huemot technology

Senior Business Analyst | SAP SD S4HANA consultant

Nov 2025Present · 7 mos · Ahmedabad · Remote

  • SAP S/4HANA SD configuration (OTC): Performed SAP S/4HANA SD configuration covering Order-to-Cash (OTC) processes — configured sales orders, delivery, and billing; validated XML-based data flows and integrated Adobe Forms / LiveCycle workflows with SAP backend systems. Worked on output determination and document schema within the SD module.
  • Pega & SAP workflow integration: Defined and documented business requirements for Pega workflow implementation — worked on case design, flow rules, and requirement documentation to support SAP and Pega workflow integration within the ERP/CRM programme.
  • Functional & technical specifications: Wrote functional and technical specifications for ABAP custom programmes and interfaces — collaborated with ABAP developers to validate custom enhancements and performed ABAP debugging to identify and resolve configuration and output issues.
  • Gathered requirements and produced 10+ governed deliverables — functional specs, user stories, acceptance criteria, OTC process flows, and data models maintaining full traceability across Agile sprints in Jira and Confluence. Owned change request management, impact analysis, and defect triage throughout delivery.
  • Agile transformation: Led organisation-wide transition from Waterfall/Hybrid to Scrum and Lean frameworks improved delivery predictability across multiple concurrent projects, tracking sprint velocity and burn-down charts in Jira.
Project ManagementStakeholder ManagementSAP S/4HANAproduct ownerAgile Project ManagementSAP Implementation

Netskope

Senior Business Analyst

Jan 2025Sep 2025 · 8 mos · Ahmedabad · Remote

  • Partnered with leadership to transition from project-based IT to Agile, product-focused delivery, achieving 30% faster release cycles and stronger business alignment.
  • Led scrum and sprint planning, developed and reviewed test strategies, and facilitated Technology Impact Assessments, Feasibility Workshops, and EIAs, ensuring alignment with solution requirements.
  • Optimized the Salesforce sales funnel by cleaning up APIs, fields, and workflows, enabling a 40% faster sales/marketing process; enhanced user journeys and conversion funnels, boosting retention and sales by 22% (~$5M value).
  • Spearheaded AI-powered integrations (recommendation engines, predictive analytics), prepared documentation, API specifications, and integration workflows, and conducted end-to-end regression testing for smooth implementation.
  • Owned and refined the product backlog (Epics, User Stories, Acceptance Criteria), reducing items by 70%, cutting scope creep by 30%, and achieving 95% stakeholder satisfaction through Agile methodology adoption across multiple projects.
  • Conducted requirement documentation Scope, FRD, Impact Analysis, sprint reviews, test strategy validation, and compliance checks to ensure adherence with SOX standards.
  • CXO analytics platform: Delivered a CXO-level analytics platform with AI-driven advisor flows increased data processing speed by 20% and boosted customer engagement by 25% within 6 months.
Salesforce.comBusiness AnalysisProduct AnalysisIT Project & Program ManagementUser StoriesAgile Methodologies+2

De soto technologies

Sr. Product Analyst

Apr 2023Jan 2025 · 1 yr 9 mos · Ahmedabad · On-site

  • Integrated data analytics and decision-making processes for product development, enhancing the elicitation process by 20% through extensive collaboration with Directors, Managers, and SMEs across geographies. Led the team in delivering solutions for the current project.
  • Led end-to-end SAP SD implementation on S/4HANA covering full OTC cycle configured sales orders, delivery, and billing processes; defined and implemented SD pricing procedures and complex condition schema; performed revenue recognition configuration and account assignment setup aligned with business requirements.
  • Acted as Solution Requirements Owner for complex programs, ensuring alignment with Agile methodologies and managing the product backlog with regular grooming sessions. Collaborated with Local Market Risks, Marketing department & Matter Requirement Attention departments to streamline processes, resulting in a 60% reduction in the Product Backlog items.
  • Identify and prioritize unmet customer needs through market gap analysis. Analyze industry trends to find opportunities and threats.
  • Achieved a 95% stakeholder satisfaction rate by enhancing reporting and streamlining operations & coordinated with cross- functional teams to understand key metrics and data requirements.
  • Reviewed and managed a range of metrics including User Engagement, Cohort Analysis, A/B Testing, Churn, CSAT, CLV, CRO, CES, Retention, User Journey Mapping, and Market Trends. Applied analytical methodologies such as SMART, POPULAR, SWOT, and MOSCOW to guide strategic decision-making.
  • Designed and documented user exits for sales order, delivery, and billing processes worked with ABAP developers to implement custom logic. Configured BRF+ (Business Rule Framework) rules to support complex business process automation and decision logic within the SD module.
Software Development MethodologiesCritical ThinkingHigh-Level DesignBusiness Insights

Cygnet infotech pvt. ltd.

Senior Business Analyst

Apr 2021Apr 2023 · 2 yrs · Ahmedabad

  • Partnered with stakeholders and cross-functional teams to gather and analyze business requirements, enhancing the elicitation process by 20% and improving reporting mechanisms and communication channels to achieve a 95% stakeholder satisfaction rate.
  • Managed a portfolio of 5+ key projects with individual budgets exceeding $5M, achieving a Rs. 500K annual cost reduction through streamlined operations. Translated stakeholder requirements into tangible deliverables. including FRD, Workflow/Process Diagrams, Wireframes, Data Flow/Data Model Diagrams, Requirement Lifecycle Traceability, Prioritization, Estimation, Sprint Planning, Test Strategies, SOW, SRS, RFX, Use Cases, and Release Notes, ensuring compliance with CMMI standards in Jira.
  • Conducted API testing and integration, significantly reducing time to market by 30% through efficient dashboard design. Played a key role in eliminating bottlenecks through data analysis, resulting in a 15% reduction in operational costs.
  • Performed SAP SD configuration across multiple E2E implementations (SAP ECC and S/4HANA) configured sales order, delivery, and billing processes; designed and implemented SD pricing procedures and condition schema to support complex pricing requirements across business units.
  • Documented and coordinated user exits for sales order, delivery, and billing processes wrote detailed functional and technical specifications for ABAP custom programmes; performed ABAP debugging to trace and resolve issues in enhancements, user exits, and interface programmes.
  • Conducted scrum and sprint planning, developed and reviewed test strategies ensuring compliance with solution requirements, and provided innovative suggestions to clients. Engaged in presales activities, contributing to proposal and presentation creation for potential clients and conducting Technology Impact Assessments, Feasibility workshops, and EIA.
WireframingProblem SolvingCustomer Relationship Management (CRM)Software Development MethodologiesBusiness AnalysisProcess Improvement+13

Samyak bazaar pvt. ltd.

Senior Product Owner & Marketing Director

Feb 2015Dec 2021 · 6 yrs 10 mos · Ahmedabad

  • Develop a comprehensive business architecture by analyzing requirements such as scope, processes, alternatives, and risks, providing a structured framework for project implementation.
  • Effectively communicate client's business requirements by constructing easily understandable data and process models, facilitating clear comprehension among stakeholders.
  • Translate stakeholder requirements into over 10 distinct tangible deliverables, including functional specifications, user cases, user stories, workflow/process diagrams, and data flow/data model diagrams, ensuring comprehensive documentation of project requirements.
  • Evaluate risks associated with requirements implementation, testing processes, project communications, and training activities, implementing proactive mitigation strategies.
  • Identify and rectify errors in client data to ensure accurate alignment with business requirements, fostering precision and reliability in project outcomes.
  • Draft and maintain business requirements documentation, aligning them with both functional and technical requirements to ensure coherence and consistency throughout the project lifecycle.
  • Assume complete responsibility for corporate and other client relationships, including end-to-end sales processes and after-sales services, fostering long-term partnerships and customer satisfaction.
  • Manage the company's presence at various national and international conferences and exhibitions such as Plast India, GPCA, Iran Plast, ensuring effective representation and engagement to enhance brand visibility and industry networking.
  • Execute thorough testing procedures encompassing five or more levels, including functional, regression, user acceptance, integration, and performance testing, ensuring alignment with client needs and expectations.
  • Drive new developments such as changes or additions to website features, application enhancements, WhatsApp marketing, and other social media promotions, fostering continuous improvement.
Analytical SkillsBusiness ProcessBusiness Process MappingAgile Project ManagementBuild Strong RelationshipsFinancial Analysis+2

Polyemerbazaar

Market Research, Marketing & Editorial HEAD

Jan 2009Jan 2015 · 6 yrs · Ahmedabad, Gujarat, India

  • Responsible for all the Editorial & marketing part by generating news, analyzing market trend, taking & publishing market pricing scenario, spreading to all the PAID customers, Uploading on website and online application ( Android / IOS).
  • Responsible for all new developments like changes or adding new facilities on Website, Application, whatsapp marketing & other social media promotion.
  • Completely Responsible handling corporate & other clients, also responsible for After Sale services as being a end to end sale.
  • Handling company’s presentation at all across and out of India’s participation like designing, exhibition visits, Presentation planning etc.
  • Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement.
  • Develop business architecture using requirements such as scope, processes, alternatives, and risks.
  • Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client’s needs are met.
  • Communicate client’s business requirements by constructing easy- to-understand data and process models.
  • Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Evaluate risks related to requirements implementation, testing processes, project communications, and training.
  • Identify and reconcile errors in client data to ensure accurate business requirements. Draft and maintain business requirements and align them with functional and technical requirements.
LeadershipAnalytical SkillsBusiness ProcessBusiness Process MappingAgile Project ManagementFinancial Analysis+3

Education

M.G.Science institute

Bachelor's degree — Chemistry

Jan 2009Jan 2012

Navchetan High school

High School Education — Science

Jan 2003Jan 2007

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