Arpit Taluka

Program Manager

Gurugram, Haryana, India8 yrs experience

AI Enabled

Key Highlights

Led strategic transformation delivering 4.3% revenue uplift.
Grew EmPower innovation programme submissions by 25%.
Managed ₹750 Cr content P&L with 24% profitability growth.

Stackforce AI infers this person is a Business Transformation Leader in the Telecom and Tech industries.

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Skills

Core Skills

Strategy ExecutionOperational TransformationTalent TransformationBusiness StrategyStrategic InitiativesStrategic PartnershipsBusiness ProfitabilityContent MarketingOperational Excellence

Other Skills

Innovation ProgrammeCross-Functional Program ManagementInnovation ResearchProgram ManagementOnboardingData RetentionVendor ManagementGo-to-Market StrategyP&L ManagementKey Account ManagementP&L OwnershipContent MonetizationOTT PartnershipsCommercial AwarenessTelco Industry

About

Business leader with 8+ years of owning strategy, transformation, and operational outcomes across Big Tech and large-scale enterprise. At Airbnb, I drive India's Strategy & Operations as part of the Global Capability Centre — owning talent transformation, the EmPower innovation programme (grew idea submissions from 1,695 to 2,122 with 25% more ideas implemented), and a "Ways of Working" transformation across Shared Services. At Bharti Telemedia, I owned the CEO's Office strategic transformation agenda — directly delivering a 4.3% revenue uplift and 6.6% cost reduction within 18 months, achieving base subscriber growth for the first time in three years. Earlier at Bharti Airtel, I managed a ₹750 Cr content P&L, growing profitability 24% year-on-year through end-to-end ownership of pricing, upgrade, and retention strategies across Netflix, Amazon, Disney, and 15+ OTT platforms. I thrive at the intersection of strategy and execution — translating complex operational data into board-level narratives, building cross-functional alignment, and driving programmes that deliver measurable business impact.

Experience

8 yrs

Total Experience

1 yr 8 mos

Average Tenure

1 yr 6 mos

Current Experience

Airbnb

2 roles

Program Manager - Strategy & Implementation

Dec 2024 – Present · 1 yr 5 mos

Implementation Manager

Dec 2024 – Present · 1 yr 5 mos

India Strategy & Operations Lead
▪ Rebuilt Airbnb India's early career hiring system as sole programme owner — Architected the end-to-end "Hire, Enable, Retain & Grow" lifecycle: integrated SHL psychometric assessments into ATS ahead of schedule, built quality-of-hire analytics infrastructure, and launched India's inaugural internal Career Fair.
▪ Maintaining decision-making continuity, owning the full rhythm of business (QBRs, MBRs, leadership reviews), and representing ACC at global CS Delivery Excellence forums. Led priority cross-functional programmes including Misescalation, removing operational friction at scale.
▪ Sclaing the EmPower innovation programme — grew annual idea submissions from 1,695 to 2,122 with a 25% increase in ideas implemented, surpassing prior-year benchmarks on participation, quality, and impact. Elevated programme visibility at global senior leadership forums; currently architecting the multi-year strategy framework to institutionalise innovation as a measurable business lever.

Talent TransformationInnovation ProgrammeCross-Functional Program ManagementStrategy ExecutionOperational Transformation

Bharti airtel limited

5 roles

DGM, Business Strategy, CEO's Office - Airtel Digital TV

Oct 2023 – Dec 2024 · 1 yr 2 mos

Vendor ManagementGo-to-Market StrategyP&L ManagementBusiness StrategyStrategic Initiatives

Lead - Content Partnerships

Promoted

Jul 2021 – Oct 2023 · 2 yrs 3 mos

Vendor ManagementGo-to-Market StrategyKey Account ManagementBusiness StrategyStrategic Partnerships

Manager - Airtel Cloud

Jul 2020 – Jul 2021 · 1 yr

Go-to-Market StrategyCommercial Awareness

Strategic Partnerships

Jun 2019 – Jul 2023 · 4 yrs 1 mo

P&L Owner · Content monetisation · OTT platform partnerships across India
▪ Owned a ₹750 Cr (AED ~320M) content P&L, enhancing profitability 24% year-on-year through end-to-end ownership of pricing, upgrade, and retention strategies across all content partners — Netflix, Amazon, Disney, and 15+ OTT platforms.
▪ Spearheaded partnerships with top OTT platforms, ensuring alignment across business, technology, and legal teams. Negotiated commercial agreements that significantly boosted content service offerings and subscriber lifetime value at scale.

P&L OwnershipContent MonetizationOTT PartnershipsBusiness ProfitabilityContent Marketing

Management Trainee

Jun 2019 – Jul 2020 · 1 yr 1 mo

Telco Industry

Bharti telemedia limited

Chief of Staff

Aug 2023 – Dec 2024 · 1 yr 4 mos

Strategic transformation agenda owner · Board-level executive support · Process redesign
▪ Owned the strategic transformation agenda for Bharti Telemedia's Digital TV business from the CEO's Office — redesigned go-to-market strategy and customer lifecycle from scratch, directly delivering a 4.3% revenue uplift and 6.6% reduction in operational expenses within 18 months, achieving base subscriber growth for the first time in three years.
▪ Served as executive decision support to the CEO — translated complex operational data into board-level narratives, conducted research to inform C-suite decisions, and programme-managed strategic projects to drive process improvement across the enterprise.
▪ Restored commercial momentum by revamping go-to-market and customer lifecycle strategies; delivered a multi-quarter transformation that reversed three consecutive years of base decline.

Strategic TransformationProcess RedesignBusiness StrategyOperational Excellence

Zinnov

Management Consultant

Jun 2016 – May 2017 · 11 mos · Gurugram, Haryana, India

Provided business consulting to a leading technology company around market opportunity assessment, market research and expansion. Extensively interacted with key market players in order to build partnerships of mutual benefits.
Researched on domain name industry to cull out informative insights on market structure, leading players, drivers and inhibitors and future prospects of the industry.

Go-to-Market Strategy

Zinnov management consulting

Associate Consultant

May 2016 – Apr 2017 · 11 mos

▪ Analysed and ranked 200 RPA-enabled startups in the BFSI space on valuation, IP, and technology for a client acquisition opportunity; prepared a short-term subscription pricing strategy for a Fortune 500 SaaS client.

Go-to-Market Strategy