Jun 2025 – Present · 1 yr · Mountain View, California, United States

Feb 2023 – May 2024 · 1 yr 3 mos

• Team Coordination: Ensure alignment and timely delivery of business goals in collaboration with Go-to-Market (GTM) teams and Tech teams.
• Risk Management: Proactively identify and manage potential risks, anticipating and resolving conflicts to maintain project momentum.
• Communication Excellence: Serve as a central communication hub across marketing teams, ensuring alignment, understanding, and effective execution of marketing strategies.
• Leadership Reporting: Manage recurring updates and provide comprehensive monthly leadership updates on initiative progress, challenges, and required support.
• Analytical Planning: Define and optimize structured schedules and project plans across diverse teams, setting and meeting ambitious deadlines with quality deliverables.
• Adaptability: Balance shifting priorities and looked ahead to anticipate risks, managing them before they became impediments to progress.

Jan 2022 – Dec 2022 · 11 mos · San Jose, California, United States

• Strategic Leadership: Led complex, cross-functional programs, driving key marketing strategies and capability building within the Ecosystem & Lifecycle Marketing Team. Introduced real-time publishing of 100+ tax attributes, moving from daily sharing to real-time frequency.
• Program Management: Directed consumer teams within Turbo Tax and Credit Karma, ensuring successful program delivery and execution. Significantly increased Credit Karma funded accounts and boosted revenue.
• Data Analysis: Drove adoption of technical metrics across multiple teams, enabling data-driven decision-making and enhancing operational efficiency. Facilitated the implementation of a data bridge, leading to millions of new Credit Karma customers and over $MM year-to-date incremental revenue.
• Stakeholder Collaboration: Partnered with business stakeholders to define strategies and objectives, initiating initiatives for significant marketing capabilities. Collaborated with legal/compliance teams to reduce data attribute request SLAs.
• Streamlining Processes: Owned in-year planning process, breaking down initiatives, managing milestones, and adapting plans to changing conditions or data. Implemented full automation of security key rotation, reducing downtime to zero.
• Strategic Planning: Managed quarterly roadmaps, spearheading weekly reporting and metric tracking for cross-functional team alignment.
• Program Management: Developed comprehensive end-to-end program plans, emphasizing detailed execution strategies and timelines. Implemented a data integration process that significantly improved the conversion rate for existing customers.
• Innovation: Chaired design sessions, translating business requirements into technical solutions and ensuring alignment with business objectives.
• Metric Tracking: Instituted tracking mechanisms for program metrics, optimizing team performance and project outcomes.

May 2024 – Present · 2 yrs 1 mo · Mountain View, California, United States

Apr 2021 – Dec 2021 · 8 mos · San Jose, California, United States

• Team Management: Supervised 3 engineering teams in the reconciliation track, enhancing Adobe's customer experience and ensuring financial compliance throughout the customer journey.
• Strategic Planning: Oversaw quarterly roadmaps, prepared detailed reports, and tracked critical metrics for multiple teams, ensuring alignment with organizational goals.
• Data Analysis: Championed adoption of technical metrics across teams, empowering stakeholders to make informed, data-driven decisions.
• Stakeholder Engagement: Organized bi-weekly product demos and sprint reviews, facilitating effective communication and collaboration with key stakeholders.

Jul 2020 – Apr 2021 · 9 mos · Palo Alto, California, United States

• Team Leadership: Managed 8 teams within the Einstein.ai deep learning research and engineering divisions, collaborating with senior management to define and execute strategic project initiatives across multiple clouds.
• Compliance Management: Conducted thorough security assessments, ensuring adherence to ISO, SOC2, and HIPAA compliance standards.
• Data Integration: Orchestrated complex data migrations and integrations, liaising with multiple departments to ensure seamless operational transitions.
• Agile Management: Led Sprint Planning and Grooming sessions, managed Sprint Retrospectives, and oversaw Running of Sprints, ensuring efficient progress reporting and task prioritization.

Apr 2019 – May 2020 · 1 yr 1 mo · Los Gatos, CA

• Project Leadership: Directed a comprehensive portfolio of technologically complex projects, ensuring efficient coordination of shared resources and dependencies for timely delivery of companywide initiatives.
• Program Management: Oversaw 26 diverse programs within the Roku Pay department, encompassing Engineering, Operations, Web Teams, Data Engineering, and Advertising.
• Strategic Initiatives: Successfully launched multiple partner-facing project initiatives, achieving a significant reduction in incoming requests.
• Operational Efficiency: Managed the Roku Pay Operations backlog and sprint activities for a 5-person team, including the Director of Business Ops, optimizing workflows and enhancing cross-team collaboration.

Apr 2018 – Feb 2019 · 10 mos · Cupertino, CA

• Operational Innovation: Managed cross-functional teams in developing and implementing innovative solutions, significantly enhancing business operations and improving the accuracy and scalability of data/reporting, including reducing SAP migration time from 6 hours to 15 minutes.
• Process Improvement: Led and executed process and system improvement initiatives within the AMP Retail Organization, overseeing multiple projects through all phases of the development lifecycle.
• Project Management: Acted as Project Manager for the Worldwide Forecast System Change Project, leading an 8-person team for a system utilized by the Apple gift card team for demand planning.
• Strategic Coordination: Coordinated the Master Product Data Project with a 6-person group, ensuring all gift card product data changes were efficiently processed, while reporting to 2 managers in Operations and Worldwide Finance.

Jun 2014 – Apr 2018 · 3 yrs 10 mos

• • Platform Efficiency: Directed product and data scrum team in building a pilot candidate/recruiter platform, enhancing its capability to score MM candidates against multiple positions in just 10 seconds, a substantial improvement.

Aug 2013 – Aug 2016 · 3 yrs

• • System Innovation: Developed a new matchmaking recruiting system and server integration capable of processing data from over 350 clients, dramatically increasing scalability and saving DAILY. JOBS approximately $MM annually in operating costs.

Apr 2012 – Jul 2013 · 1 yr 3 mos · San Jose

• Project Management: Documented requirements and drove the design for process change requests, managing project scope, acceptance, installation, and deployment for high-performance client and enterprise solid-state storage products.
• Problem-Solving: Identified critical roadblocks in a $MM project and proposed effective solutions, resulting in significant cost savings of $M for the company.

Mar 2007 – Apr 2012 · 5 yrs 1 mo

• • Test Development: Crafted six comprehensive test plans and 723 test cases for four different iOS and Android handheld devices, aligning with user stories and product design specifications.

Mar 2007 – Apr 2012 · 5 yrs 1 mo

• • Quality Assurance: Spearheaded the testing of a pharmaceutical mobile application, providing crucial reference information about drugs, diseases, and diagnostic tools to healthcare providers, and developed 350 automation test cases.