Jan 2021 – Oct 2021 · 9 mos · Germany · On-site

• 🔰 15M+ Portfolio, 160 Engineers, DACH Region
• 🔰 50+ RFP Wins in Telecom, Broadcast, Automotive
• 🔰 Silicon-Data-Cloud Product Engineering
• 🔰 5G/NFV/ONAP, RDK/STB, ADAS/IoT
• Germany, Austria, Swiss clients face critical execution gaps: legacy STB/RDK aging, 2G→5G complexity, VOD latency, broadcast workflows fragmented, connected car initiatives stalled. I turn technical debt into competitive advantage—hunting new deals, winning RFPs, delivering complex programs end-to-end.
• 🔰 Sales & Business Development
• 50+ RFP wins, 15M+ active portfolio. Shaped multi-million deals with DACH Telekom, regional broadcasters. Consultative presales: technology roadmaps, architecture reviews, POCs. Vendor partnerships (Qualcomm, Broadcom, AWS/Azure, Cisco). Azure/AWS Solutions Architect certified.
• 🔰 Delivery Model
• Agile/SAFe (hardware constraints: silicon respins, manufacturing lead times). Cross-functional: design/firmware/cloud/manufacturing. CI/CD embedded (hardware-in-the-loop) + cloud (Kubernetes). Matrix management across Germany/Austria/Switzerland, 160 engineers, 24/7 support, 99.8–99.9% SLAs.
• 🔰 Silicon-to-Cloud Engineering
• ASIC/VLSI, Android STB customization, RDK hardening. Firmware/bootloader, RTOS tuning, power/thermal optimization. PLM/MES integration. VOD platforms (12→4 weeks, -50% latency). 5G infrastructure: NFV/ONAP, SDN, vRAN, MEC (sub-100ms). Connected car: ADAS, IVI, V2X, OTA updates. IoT gateways, SCADA modernization, edge analytics.
• 🔰 Product & Design
• Design-led UX: wireframing, iOS/Android, responsive web. Design systems, accessibility (WCAG 2.1). DRM/HDCP compliance, real-time encoding (H.264/H.265/AV1), multi-language/GDPR-compliant content tracking.
• 🔰 Cloud Infrastructure
• Azure/AWS backends, Kubernetes microservices, Terraform IaC, GitLab CI/CD, multi-region failover, compliance (GDPR).
• My Core focus was winning deals, building products, scaling teams across DACH—on-time, on-budget, production-grade.

Jul 2016 – Jan 2021 · 4 yrs 6 mos · Frankfurt am Main, Hesse, Germany · On-site

• 🔰 Wipro Limited: Practice Director, Telco & Media (Aug 2016 – Jan 2021)
• 🔰 20M Portfolio | 80M Deal Pipeline | Cloud Data/AI/5G Presales Leader
• Over my career, I've delivered end-to-end engineering solutions across Telco, Media, Automotive, and Digital Product Engineering. From silicon-level VLSI/ASIC design and RDK/STB firmware to 5G/NFV/ONAP infrastructure, connected car ADAS/IoT, and cloud-native VOD platforms, I've optimized complete product lifecycles—PLM/MES integration, embedded systems, UI/UX design systems, and scalable microservices. Hands-on with CAD/CAM simulation, digital twins, additive manufacturing, and real-time edge analytics, I've turned complex challenges into production-grade outcomes.
• DACH/EU clients faced legacy bottlenecks: aging STB/RDK stacks, 2G→5G migration complexity, VOD latency, fragmented broadcast workflows. I turned technical debt into revenue drivers—winning RFPs, shaping multi-million deals, delivering silicon-to-cloud platforms.
• Key Wins & Impact:
• German Telco CDR Platform: Redshift lake + ELK + real-time processing → 100M daily events → network analytics, billing, churn prediction
• Multi-Telco Analytics: Snowflake CDP (marketing/customer 360) + AWS petabyte lake (50+ use cases, sub-second queries) + Azure Gaming (10M users)
• Social Media AI Video Moderation: -60% time, 99.8% accuracy → YouTube abuse + misinformation detection
• World's First VOD/5G Gaming: 12→4 weeks delivery, -50% latency, 5M streams
• Service Transformation: Cloud migration, data cataloging, digitization strategies
• Leadership:
• Secured 80M pipeline across cloud/AI/5G
• Specialized: legacy modernization, CX analytics, mobile platforms
• Practice growth via innovation and consultative presales
• Silicon-to-cloud mastery: winning Global deals, building production platforms, scaling engineering excellence.

Jun 2014 – Jun 2016 · 2 yrs · Chennai

• built some amazing cool stuff, a mixture of roles

Jun 2013 – May 2014 · 11 mos · Pune

• In my journey as a Product Manager, I have developed a comprehensive set of skills essential for driving successful product development. My expertise includes market research, where I identify trends and customer needs, and product strategy, which involves defining the vision and prioritizing roadmaps. I prioritize user experience (UX) to ensure a user-centered approach and utilize agile methodologies like Scrum and Kanban to facilitate efficient project execution. I excel in cross-functional collaboration, working closely with engineering, design, and marketing teams, and I communicate effectively to present ideas and updates. Additionally, I leverage data analysis, technical knowledge, and project management to track performance, manage timelines, and mitigate risks.
• Beyond these core competencies, I am deeply committed to customer focus, gathering feedback, and developing user personas. My problem-solving skills allow me to address challenges and innovate solutions effectively. I possess strong financial acumen for budgeting and understanding pricing strategies. Leadership is also a key strength of mine, as I mentor team members and foster a collaborative environment through effective change management. With experience in product lifecycle management and technical writing, I ensure thorough oversight and documentation. My background includes significant expertise in AX 2012, particularly in order shipping and billing, along with retail POS experience, where I successfully integrated inventory and pricing across multiple stores and conducted business process studies for customization and re-engineering.

Apr 2012 – Jul 2013 · 1 yr 3 mos · Chennai Area, India

• Led Retail Functional & Vertical strategy focusing on MCR, eCommerce, Supply Chain, BI & Analytics, CRM, and Retail Store Operations 🛍️📊
• Expertly managed critical functions: sales, customer service, inventory, store labeling & category management through optimized space planning & replenishment 📦✅
• Delivered projects leveraging ESB, IBM ACE, SOA, webMethods to boost operational efficiency and streamline retail processes ⚙️💡
• Collaborated proactively with account teams to identify domain opportunities & reengineer business workflows, converting insights into tangible wins 💼🔍
• Played key role as Retail Analyst: conducted analyst briefings, shared sector insights & best practices, enhancing client value via strategic advisory messaging 📣🤝
• Established Syntel Retail Incubation Lab: developed concept solutions & PoCs to explore emerging tech and market trends, expanding innovation portfolio 💡🚀
• Worked across diverse platforms including Bluemartini, ATG, MS Dynamics Axapta, Hybris, and Liferay to deliver end-to-end client solutions 🌐💻
• Recognized with CEO Best Performer Awards for driving 2 quarters of exceptional delivery and business results 🏆🎉
• Spearheaded presales and delivery roles opening 3 large accounts driving $5M+ annual wins, shaping deals in data modeling, IoT, eCommerce analytics, and migration programs with notable clients in Americas 🌎💰

Feb 2011 – Sep 2012 · 1 yr 7 mos

• I worked on a complex Data Strategy Program for a large bank, aimed at significantly reducing profitability reporting cycles from six months to just 13 days, ultimately achieving overnight reporting. As the overall Program and Functional Architect, I managed an intricate architecture involving 200 billion rows of data across Netezza and Oracle Data Warehouses, utilizing reporting tools such as Cognos and MicroStrategy.
• My responsibilities included overseeing metadata management, enabling self-service BI, and transitioning MicroStrategy to mobile-based reporting. I also implemented a reference data hub, conducted proof of concepts in Big Data, and performed data strategy assessments. Additionally, I developed reference data strategies and managed industry-standard canonical reference data models, including BDW and ISO 20022.

Apr 2010 – Jun 2011 · 1 yr 2 mos

• As a Delivery Manager with extensive experience in managing diverse technology projects, I have successfully led initiatives across multiple domains such as ESB, SOA, Java Development, eCommerce, HTML, Data and Analytics, Data Mesh, Data Fabric, and Headless Data Architecture. Notable projects include developing the SmartTransport ESB to integrate transport management systems for real-time tracking and automated dispatching, and creating the HealthConnect ESB to streamline patient data exchange among healthcare providers and pharmacies. Additionally, I implemented the RetailService Hub for a retail chain, enhancing operational efficiency through seamless integration of inventory and customer service applications.
• In the realm of Java Development, I spearheaded the creation of TaskMaster, a task management application featuring user authentication and progress tracking, alongside Eventify, an event management tool that allows users to track attendance and feedback. My eCommerce expertise is highlighted by the development of EcoShop, a platform focused on sustainable products, and FlashDeals, a dynamic site offering flash sales and real-time inventory management. I also designed responsive HTML solutions, including a Portfolio Showcase for freelancers and an Event Landing Page for conferences.
• My work in Data and Analytics includes developing the InsightfulRetail platform, which provides insights into customer behavior and sales trends, and the HealthMetrics tool for analyzing patient outcomes using machine learning. I implemented a data mesh architecture with MeshConnect to enable decentralized data ownership and designed a data fabric solution with FabricFlow for unified analytics. Lastly, I built a headless eCommerce architecture with HeadlessCommerce for seamless integration across channels and developed ContentFlex, a headless content management system for delivering content across platforms while maintaining a single source of truth.

May 2009 – Feb 2010 · 9 mos

• In the manufacturing domain, I spearheaded a groundbreaking supply chain optimization initiative for a leading automotive manufacturer. Leveraging a robust suite of cloud-based technologies, including Azure and SAP S/4HANA, we implemented a real-time inventory management system that enabled seamless data exchange between factories, distribution centers, and retailers. This paradigm shift resulted in a significant reduction in inventory costs, a corresponding improvement in delivery times, and a notable boost in customer satisfaction.
• Shifting gears to the data-driven world of analytics, I co-led a comprehensive data governance program for a multinational financial services institution. Employing a data lineage toolset and implementing a data governance framework, we established centralized control over data assets, ensuring data quality, consistency, and compliance with regulatory requirements. This initiative empowered the organization to make data-informed decisions, leading to a notable increase in revenue and a corresponding reduction in operational costs.
• In retail, I played a pivotal role in the implementation of an omnichannel commerce platform for a leading consumer goods company. Utilizing a cutting-edge microservices architecture and leveraging microservices frameworks like Spring Boot and Docker, we built a scalable, fault-tolerant, and highly performant platform that seamlessly integrated e-commerce, mobile, and in-store channels. This achievement resulted in a significant increase in online sales
• Navigating the complex landscape of the CPG industry, I spearheaded a lean manufacturing transformation initiative for a multinational beverage manufacturer. Embracing a lean manufacturing philosophy and implementing a data-driven approach, we optimized production processes, reduced waste, and increased resource efficiency. This comprehensive overhaul yielded a significant reduction in production costs, a corresponding improvement in product quality,

Jan 2009 – Feb 2012 · 3 yrs 1 mo

• I am a seasoned manufacturing expert with over 80 specialized skills spanning a vast range of technical domains. My extensive experience includes additive manufacturing, supply chain management, sustainable manufacturing, and machining, complemented by deep knowledge in manufacturing education and lean methodologies. I have successfully integrated advanced robotics and 3D printing technologies into production lines, while also leveraging expertise in the chemical, electronics, and food processing industries. My background in computer science, particularly in artificial intelligence, enhances my ability to deploy IoT-enabled machinery that revolutionizes operational efficiency. I have led initiatives in discrete manufacturing and papermaking, ensuring that every process meets rigorous quality and safety standards. My hands-on involvement in developing IT systems for manufacturing has consistently optimized workflow and production metrics. I remain passionate about transforming traditional manufacturing through innovative, tech-driven solutions. My work emphasizes a blend of theoretical knowledge and practical application, driving continuous improvement in every project.

Jan 2008 – Apr 2012 · 4 yrs 3 mos

• In my role as a Product Owner for an eTail client, I led a transformative project aimed at enhancing their online shopping experience. Collaborating closely with cross-functional teams, we implemented a robust multi-channel retail platform that integrated seamlessly with existing systems. My experience in agile methodologies allowed us to adopt a Scrum framework, facilitating efficient sprint cycles and ensuring continuous feedback loops. By leveraging data analytics tools, we gained insights into customer behavior, which informed our design decisions and marketing strategies. This data-driven approach not only improved user engagement but also resulted in a significant increase in conversion rates.
• Working with the eTail client also involved navigating the complexities of digital marketing and customer relationship management. I partnered with marketing teams to develop targeted campaigns that utilized customer segmentation, enhancing our outreach efforts and fostering brand loyalty. Additionally, my focus on compliance and data security ensured that we adhered to regulations such as GDPR, building trust with our customers. The successful execution of this project not only elevated the client’s market presence but also reinforced my ability to manage intricate projects in a fast-paced eCommerce environment, ultimately leading to a 40% increase in online sales.

Jan 2008 – Jan 2011 · 3 yrs

• I am a Certified Scrum Master with over 12 years of experience in IT, specializing in Agile methodologies. I have a strong ability to understand and build complex systems using Agile methods. My expertise includes proactively facilitating all Scrum ceremonies—Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives—while focusing on capacity planning, reporting, and defect triaging. I am dedicated to removing impediments to ensure teams maintain momentum and deliver high-value outcomes.
• As a skilled communicator and collaborator, I forge strong working relationships with key stakeholders and internal team members, promoting cohesion and enhancing capacity. I guide cross-functional teams in adopting Agile practices, helping them achieve higher self-organization and continuous improvement. My experience includes coaching teams on effective Agile/Scrum practices to delight customers and stakeholders, while facilitating discussions and conflict resolution.
• My top skills include Agile Methodologies, Scrum, and Agile Project Management, with advanced proficiency in tools like JIRA and Confluence. I have successfully led Agile transformations in larger enterprises and have familiarity with the SAFe framework, allowing me to adapt and apply Agile principles effectively across diverse environments.

Apr 2007 – May 2013 · 6 yrs 1 mo

• With over 10 years of experience, I am a proven retail consultant with a proven track record of delivering high-impact solutions across the entire retail and CPG value chain. My expertise spans all aspects of retail, from strategy and planning to operations and execution. I have a deep understanding of the latest retail trends and technologies, and I am passionate about helping retailers improve their performance and profitability.
• Technical Expertise
• Strategic Retail Planning and Development
• E-commerce Strategy and Development
• Omnichannel Retail Strategy and Implementation
• Retail Analytics and Data Visualization
• Retail Technology Architecture and Implementation
• Supply Chain Optimization and Management
• Customer Experience Management
• Retail Marketing and Branding
• Retail Operations and Execution
• Industry Experience
• Retail: Food and Beverage, Consumer Electronics, Apparel, Home Goods, Footwear, Toys, Baby Products, Sporting Goods, Automotive, Entertainment, Health and Beauty, Home Furnishing, Travel, Food Services, Education, Financial Services
• CPG: Food and Beverage, Consumer Electronics, Healthcare, Cosmetics, Pharmaceuticals, Tobacco, Home Furnishing, Packaging, Retail, Distribution, Logistics, Manufacturing, Supply Chain, Transportation, Waste Management

Nov 2006 – Feb 2009 · 2 yrs 3 mos

• 🌍 Delivered high-impact programs for multiple global clients across major Australian Retailers, leading US Retailers, Travel & Transportation Providers, Healthcare/Pharma, Logistics, and Consumer Packaged Goods (CPG) sectors.
• 🛒 Deep domain expertise in retail operations: loyalty management, e-commerce rollouts, replenishment optimization, SAP IS Retail, merchandising, buyer management, Point of Sale, EDI, warehouse & supply chain management 📦💻
• 🚚 Extensive experience supporting Logistics & Supply Chain clients with transportation management, inventory control, warehouse automation, and last-mile delivery solutions, streamlining complex distribution networks 🚛📦
• 🥫 Specialized knowledge in CPG industry processes including demand forecasting, category management, promotion planning, supplier collaboration, and product lifecycle management 🍽️📊
• 💡 Spearheaded a transformative program optimizing 1,000+ applications and processing 1 billion+ transactions for a top-tier retailer — enhancing operational scalability and efficiency 📈⚙️
• 📊 Technical proficiency in BizTalk 2006, SQL Server, .NET, enabling seamless systems integration and custom solution delivery across diverse retail, pharma, and logistics landscapes 🖥️🔧
• 🩺 Designed and implemented pharmacy store setup workflows, adopted by a major US retailer’s pharmacy chain, standardizing stores operations and improving compliance and customer satisfaction 💊🏪
• ✈️ Executed end-to-end marketing campaigns leveraging multi-channel strategies for Travel & Transportation customers, enhancing consumer engagement and brand presence across APAC and Americas regions 📣🌏
• 🔐 ITIL v3 Certified, driving ITIL/ITSM process adoption for large Australian Retail clients, improving service delivery, governance, and incident management 🔒✅
• 🤝 Collaborated with global, interdisciplinary teams and leadership to exceed project deliverables through proactive leadership, solution architecture, and client-focused execution 🤓🌟

Oct 2004 – Oct 2006 · 2 yrs · On-site

• 🚀 Over 10 years of expertise delivering 15+ enterprise-level ERP implementations across Banking, Manufacturing, Retail, Telecom, and Technology domains, including Ramco ERP, Microsoft Dynamics (Axapta, CRM, 365), Salesforce, MS Great Plains, and Navision.
• 🛠️ Hands-on in 10+ core business modules: Procure to Pay, Order to Cash, Inventory & Warehouse, Vendor/Supplier Quality, Payroll, Fixed Assets, General Ledger, Customer Inquiries, Configure to Order, and Production Planning — driving 25%+ process efficiency gains.
• 💾 Led SQL Server DBA operations managing 500M+ records, optimizing ETL pipelines using SSIS, SSRS, and Analysis Services, and executing disaster recovery setups resulting in 40% faster data workflows and 30% improved report accuracy with 200+ custom reports.
• 🔄 Spearheaded multi-platform ERP migrations, including Ramco ERP implementations for major clients such as HDFC, ICICI Bank, BEML, Henkel, Shalimar Paints, MMTC, G4S Securitor, and Swatch, ensuring zero downtime for 5,000+ end users.
• 📈 Achieved 20%+ cost savings and enhanced vendor management through automation and integration efforts, collaborating cross-functionally for successful change management and 95%+ end-user adoption.
• 🌐 Integrated ERP systems with external applications to streamline operations, improve data accuracy, and elevate customer satisfaction, consistently delivering measurable ROI and operational excellence.