Jun 2022 – Dec 2022 · 6 mos · Fargo, North Dakota, United States

Sep 2017 – Jun 2022 · 4 yrs 9 mos · Fargo, North Dakota

• Work with sales teams to develop and implement marketing and advertising campaigns
• Planning meetings and trade shows
• Interpret customers’ behavior and suggest creative ways to increase brand awareness
• Oversee all social media platforms
• Create ads
• Identify and analyze competitors
• Organize promotional activities for new products/services
• Answer all inbound phone calls and emails
• Assisting walk-in customers
• Taking sales orders and payments
• Writing bid proposals
• Routing purchase orders, acknowledgements, and invoices
• Coding and imputing invoices
• Coordinating travel plans for employees
• Organizing office events and employee retention
• Ordering all office supplies

Sep 2017 – Jun 2022 · 4 yrs 9 mos · Fargo, North Dakota

• Inside/outside sales for a local window company. I travel 100-mile radius of the F/M area, selling residential windows, doors, and siding. I am proficient in building rapport with clients, closing deals, and measuring all my own jobs. I handle all social media marketing, making cold calls, and following up on leads from trade shows and internet leads. I have been the top sales rep the last two years, including topping the company’s highest year of personal sales of over $500,000.

May 2015 – Sep 2017 · 2 yrs 4 mos

• 1. Ensure decisions made and work completed represent GOLDMARK values of integrity, achievement, teamwork, excellence and innovation.
• 2. Maintain maximum occupancy of properties through the timely leasing of open apartments. Develop and implement effective sales, marketing and advertising programs. Implement an effective resident retention program.
• 3. Maximize net collected rent (NCR) for properties. Collect timely monthly rents and ensure proper recording and depositing of rents. Manage lease renewals and concessions within approved guidelines. Implement rent increases as directed. Maintain resident retention and satisfaction through proactive problem resolution and effective maintenance of properties.
• 4. Achieve net operating income (NOI) Budgeting goal by maintaining effective expense controls of properties.
• 5. Hire, train, develop and lead site staff to perform at maximum levels. Present a professional image at all times while representing the organization.
• 6. Complete regular performance summaries, address performance issues, including termination when necessary and recommend compensation changes for site staff. Provide ongoing coaching, feedback, and recognition as appropriate to motivate employees
• 7. Ensure compliance with all Fair Housing and EPA laws and regulations as well as government programs.
• 8. Contribute and participate in the budget review process.

Apr 2011 – Sep 2017 · 6 yrs 5 mos

• Generated new accounts by implementing effective networking and content marketing strategies. Calculated, prepared, and issued bills, invoices, and account statements according to established procedures. Complied with federal, state and Company policies, procedures, and regulations. Managed budget forecasting, goal setting and performance reporting for all accounts.

Sep 2010 – Nov 2012 · 2 yrs 2 mos · Fargo, North Dakota Area

• I troubleshot mcdonalds equipment within the restaurant. I worked on the back office equipment which includes, computer, printer, modem, connectivity and all cabling. I also troubleshot all the registers, PED machines, monitors, bump bars, printers, and drive thru equipment. I am trained in Cash/Cashless, Aux, BO, Legacy, Newpos, and FIS. I am considered an Universal Technician. Not only do I provide troubleshooting steps to the stores but pride myself in my customer service skills. I feel the importance of reassuring the store I can help them resolve their issues as quickly as possible and to send them back to their day to day functions. I was also trained as a rover. Which means I assist other technicians with their calls and troubleshooting resolutions they may be unsure of.