Ashmita Dasgupta — CEO

In a world obsessed with automation, I am obsessed with Human Intelligence. As a self-taught corporate trainer who has navigated the halls of global giants and the studios of creative icons, I founded The Human Connection (THC) to reclaim the "art" in professional artistry.My foundation is built on corporate rigor and academic excellence—from my experience at Samsung Electronics to my MBA from SDA Bocconi. But beyond the credentials, I am a storyteller at heart. Whether I’m writing as a published poet, blogging about the nuances of human behavior, or creating content for Instagram, my mission is always the same: to find the pulse behind the persona. 1) The Celebrity & Luxury Influence: Facilitated strategic communication for Mumbai-based fashion legends (38+ years exp.) whose portfolios include global icons like Paris Hilton and Priyanka Chopra. 2) Corporate Authority: Trusted to upskill senior leaders (10-15 years exp.) from elite firms including McKinsey, Goldman Sachs, J.P. Morgan & Chase, Nomura, HSBC, BMW, and Samsung. 3) Academic Excellence: Mentoring the next generation at Oxford, IIMs, IITs, and DAIS to transform academic potential into high-stakes career placement. 4) Founder ROI: Coaching visionary founders to master ‘Authority’ and ‘Diplomacy’ frameworks, scaling their personal brands. The Woman Behind the Brand: I am a person of extremes and high standards. I am an avid reader and a music lover who finds inspiration in the craftsmanship of heritage brands like Dior, YSL, Chanel, and Hermès. I believe in the "luxury of the mind"—that same relentless pursuit of perfection that these houses bring to fashion, I bring to my training modules. My discipline is forged in two places: the gym and the ocean. As a "gym freak," I live for the grind; as a swimmer, I find my peace and clarity in the water. I am ambitious, driven, and laser-focused, fueled by an unwavering faith in God that grounds my hustle. I’m currently scaling The Human Connection and looking for visionary minds to join our founding team. Let’s connect: ashmita.dg@thehumanconnection.art Explore: https://thehumanconnection.art/

Stackforce AI infers this person is a Corporate Trainer specializing in Luxury Branding and Customer Experience.

Location: Mumbai, Maharashtra, India

Experience: 10 mos

Skills

Corporate Training
Leadership
Sales Management
Customer Relationship Management
Customer Experience
Client Management
Operational Efficiency

Career Highlights

Founder of a disruptive training academy.
Expert in corporate communication and luxury branding.
Mentored students from top global institutions.

Work Experience

The Human Connection

Chief Executive Officer (5 mos)

Samsung Electronics

Customer Service Manager (6 mos)

Retail Floor Manager (3 mos)

PRATHAM Test Prep

Client Servicing (2 mos)

Education

Master of Business Administration - MBA at SDA Bocconi

International Master in Business at SDA Bocconi Asia Center

at Calcutta University, Kolkata

Ashmita Dasgupta

CEO

Mumbai, Maharashtra, India10 mos experience

Key Highlights

Founder of a disruptive training academy.
Expert in corporate communication and luxury branding.
Mentored students from top global institutions.

Stackforce AI infers this person is a Corporate Trainer specializing in Luxury Branding and Customer Experience.

Contact

Skills

Core Skills

Corporate TrainingLeadershipSales ManagementCustomer Relationship ManagementCustomer ExperienceClient ManagementOperational Efficiency

Other Skills

Start-up VenturesMarketingCorporate CommunicationsProgram DevelopmentCustomer Service RepresentativesCustomer Service ManagementSalesCustomer SatisfactionMarketing CommunicationsClient RelationsClient Services ManagementProcess ManagementMarketing StrategyLuxury SalesPersuasion

About

Experience

The human connection

Chief Executive Officer

Nov 2025 – Present · 5 mos · Mumbai, Maharashtra, India · Hybrid

Building a disruptive training academy from scratch to master the skills AI will never learn. As a self-taught corporate trainer, I have moved beyond traditional pedagogy to create high-impact frameworks that drive "Human Intelligence" in an automated world.
1) HNI & Celebrity Influence: Facilitated bespoke communication and branding sessions for Mumbai-based fashion designers with 38+ years of experience who have worked with global icons like Paris Hilton and Priyanka Chopra.
2)Corporate Authority: Upskilled senior professionals (10-15 years exp) from global leaders including McKinsey, Goldman Sachs, J.P. Morgan & Chase, Nomura, HSBC, BMW, and Samsung.
3) Academic Excellence: Mentored and coached students from premier global institutions including Oxford, IIMs, IITs, and DAIS to bridge the gap between academic fundamentals and high-tier placements.
4) Founder ROI: Coached visionary startup founders to command the room and scale their personal brand, through our ‘Diplomacy’ and ‘Authority’ programs.
5) Program Development: Developed 8 core verticals spanning Corporate Communications, DEI, and Digital Intimacy to future-proof careers.
The Mission: I am now scaling this vision and building a founding team to transform how the world connects.

Start-up VenturesMarketingCorporate TrainingLeadership

Samsung electronics

2 roles

Customer Service Manager

Promoted

Sep 2025 – Mar 2026 · 6 mos · On-site

1) High-Value Sales Excellence: Independently closed complex technical sales and premium part replacements with transaction values ranging from INR 8,000 to INR 1,00,000, consistently exceeding aggressive revenue targets.
2) CRM & Brand Loyalty: Optimized after-sales CRM by implementing a bespoke follow-up protocol that increased 5-star review acquisition by 15% and fostered long-term loyalty with a 95%+ CSAT score.
3) Operational Leadership: Spearheaded the end-to-end lifecycle of 300+ formal Jobsheets, coordinating with backend technical teams and warehouse logistics to ensure world-class service delivery during major launches.
4) Mentorship & Training: Acted as a lead specialist for onboarding and mentoring new staff on premium service protocols, luxury grooming standards, and "Service-to-Sales" conversion techniques.

Customer Service RepresentativesCustomer Service ManagementSales ManagementCustomer Relationship Management

Retail Floor Manager

Jun 2025 – Sep 2025 · 3 mos · On-site

1) Luxury Client Relations: Welcomed and consulted High-Net-Worth (HNW) clientele at India’s premier luxury destination, identifying individual needs to recommend bespoke, high-end lifestyle products and technology solutions.
2) Sales Conversion & Upselling: Driven store revenue through expert upselling of flagship devices and premium accessories, ensuring a seamless 5-star brand experience from initial greeting to final transaction.
3) Visual Merchandising (VM) Standards: Maintained immaculate showroom ambience and strictly adhered to global Visual Merchandising guidelines to ensure the store remained "audit-ready" for elite walk-ins.
4) Floor Operations: Managed high-volume floor traffic and stock replenishments while utilizing advanced IT skills to generate daily sales reports and monitor inventory levels.

Customer ExperienceMarketing CommunicationsSales Management

Pratham test prep

Client Servicing

Apr 2024 – Jun 2024 · 2 mos · New Delhi, Delhi, India · On-site

Streamlined coordination between Pratham’s head office and over 10 learning centers, enhancing operational efficiency.
Managed end-to-end processes including student enrollment and faculty scheduling, significantly reducing administrative delays.
Served as the primary contact for student and parent inquiries, resulting in a 15% increase in referral enrollments.

Client Services ManagementCustomer SatisfactionClient ManagementOperational Efficiency