Ashok Kumar

Data Analyst

Bengaluru, Karnataka, India4 yrs 9 mos experience

Key Highlights

Boosted delivery partner engagement by 23% at Swiggy.
Reduced fake RFRs by 20% at Flipkart using SQL audits.
Optimized marketing campaigns, improving conversions by 25%.

Stackforce AI infers this person is a Data Analyst with expertise in E-commerce and Healthcare analytics.

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Skills

Core Skills

Data AnalysisSqlData ManagementDashboardMarketing Strategy

Other Skills

Analytical SkillsAnalyticsAutoCADBusiness AnalysisBusiness AnalyticsBusiness Intelligence (BI)Business RequirementsBusiness StrategyCommunicationComplex sql queriesCritical ThinkingDashboard BuildingDashboard MetricsData AnalyticsData Cleaning

About

Data Analyst with 2+ years of experience transforming complex data into actionable insights across last-mile logistics, e-commerce and healthcare domains. At Swiggy, I led a reactivation initiative that boosted weekly delivery partner engagement by 23% through segmentation, dynamic zone switching and incentive infusion, while also automating performance dashboards and conducting root cause analysis to support daily operations. At Flipkart, I optimized logistics efficiency by identifying and reducing fake RFRs by 20% through SQL-based audits and operational tracking, leading to improved delivery accuracy and reduced escalations. Proficient in SQL, Advanced Excel, Power BI and Snowflake, with strong expertise in KPI analysis, dashboard automation, and cross-functional collaboration. Passionate about data storytelling and process optimization, I thrive in fast-paced environments where data drives business decisions. 📌 Let’s connect if you’re hiring for Data Analyst or Business Analyst roles!

Experience

4 yrs 9 mos

Total Experience

1 yr 3 mos

Average Tenure

10 mos

Current Experience

Simplilearn

Senior Data Analyst

Aug 2025 – Present · 10 mos · Bengaluru, Karnataka, India · On-site

Swiggy

Operations Analyst

Sep 2024 – Aug 2025 · 11 mos · Bengaluru, Karnataka, India · Hybrid

Flipkart

Operations Analyst

Nov 2023 – Sep 2024 · 10 mos · Bengaluru, Karnataka, India · Hybrid

Led analytics project to identify and reduce fake RFRs (reschedule requests) by 20%, using SQL audits and behavioral filters.
Developed Excel-based RCA tools to track delivery exceptions and hub performance across multiple zones.
Supported field operations with zone-level dashboards and escalation frameworks.

SQLExcelDashboardData AnalysisData Visualization

Sara healthcare pvt ltd

Analyst

Aug 2021 – Oct 2023 · 2 yrs 2 mos · New Delhi · Hybrid

Optimized marketing campaigns, reducing CPC by 20% and CPA by 42.9%, and improved conversions by 25%.
Used SQL to analyze campaign data and identify high-performing audience segments.

SQLData AnalysisMarketing Strategy