Atith Gharami

Recruiter

New Delhi, Delhi, India5 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in end-to-end recruitment processes.
Strong technical support experience for US and Canada clients.
Proficient in managing contracting and invoicing.

Stackforce AI infers this person is a Technical Recruiter with strong Customer Service and Technical Support expertise.

Contact

Skills

Core Skills

RecruitingTalent SourcingTechnical SupportCustomer Service

Other Skills

ATS ManagementApplication OptimizationCandidate ExperienceCandidate SourcingClient ProspectingCollaborationCommunicationContract NegotiationCross-functional CollaborationsCustomer SatisfactionCustomer SupportDell ComputersEnd to End RecruitmentEnd to End SolutionsHigh Quality Standards

About

Experienced Senior Recruiter with expertise in end-to-end recruitment, sourcing candidates via LinkedIn, Naukri, and ATS systems. Proficient in job posting, candidate screening, interviewing, and onboarding, ensuring optimal talent alignment. Skilled in managing contracting and invoicing processes, from contract generation to payment negotiation. Adept at maintaining candidate pipelines, providing timely feedback, and delivering exceptional candidate experiences while contributing valuable insights to talent acquisition strategies.

Experience

5 yrs 6 mos

Total Experience

1 yr 10 mos

Average Tenure

4 yrs 1 mo

Current Experience

Flexing it®

2 roles

Operations & Client Support (Sr. Recruiter)

May 2022 – Present · 4 yrs 1 mo

⦁ Lead end-to-end recruitment process, including job posting, candidate sourcing, interviewing, and onboarding.
⦁ Source candidates through LinkedIn, Naukri, and other platforms, ensuring alignment with client requirements.
⦁ Utilize ATS (Applicant Tracking System) for efficient management of candidate pipelines, tracking applications, and improving hiring processes.
⦁ Oversee contracting and invoicing, ensuring smooth and compliant contract generation, negotiation, and payment processes.
⦁ Coordinate with clients and candidates, providing timely feedback and ensuring a positive candidate experience.
⦁ Maintain detailed recruitment records, reporting on progress, and providing insights on talent acquisition strategies.

End to End RecruitmentCandidate SourcingInterviewingOnboardingContract NegotiationATS Management+2

Operational Specialist

May 2022 – Present · 4 yrs 1 mo

Lead the end-to-end recruitment process, including job posting, candidate sourcing, interviewing, and onboarding. Source candidates through LinkedIn, Naukri, and other platforms to meet client requirements. Utilize ATS for efficient candidate pipeline management, application tracking, and process optimization. Oversee contracting and invoicing, ensuring seamless contract generation, negotiation, and payment processing. Provide timely feedback to candidates and clients, ensuring a positive candidate experience. Maintain detailed recruitment records, generate progress reports, and contribute insights to talent acquisition strategies.

End to End RecruitmentCandidate SourcingInterviewingOnboardingContract NegotiationATS Management+2

Concentrix

2 roles

Senior Technical Support Associate

Jun 2021 – May 2022 · 11 mos

⦁ Work primarily focused on technical support for US and Canada customer.
⦁ Responsible for providing end to end solution for technical issues on call which may end with booking an order for paid support services , renewal services with dell products .
⦁ Understanding the need of customer & providing them with suitable solution to address the issue.
⦁ Good knowledge of computer & high technical acumen for clients / end user .
⦁ Responsible for taking ownership of tasks and cases.
⦁ Collaborate with colleagues , cross-functionally to provide high end technical solution .

Technical SupportCustomer ServiceProblem SolvingCollaboration

Senior Technical Support Specialist

May 2021 – May 2022 · 1 yr

Delivered technical support to customers in the US and Canada, resolving issues efficiently on calls. Provided end-to-end solutions for technical issues, including booking orders for paid support and renewal services for Dell products. Demonstrated strong technical acumen and ownership of tasks to ensure resolution of customer concerns. Collaborated cross-functionally with colleagues to deliver high-quality technical solutions.

Technical SupportCustomer ServiceProblem SolvingCollaboration

Teleperformance

2 roles

Customer Service Associate

Jul 2020 – Dec 2020 · 5 mos

⦁ Provided exceptional customer support for DoorDash, addressing inquiries via phone, chat, and email.
⦁ Resolved issues related to deliveries, orders, and payments, ensuring customer satisfaction.
⦁ Collaborated with drivers, restaurants, and customers to address concerns and ensure timely service.
⦁ Utilized internal systems to track and resolve complaints, providing quick and efficient solutions.
⦁ Maintained high-quality service, contributing to positive customer retention and feedback.

Customer SupportProblem SolvingCommunicationCustomer Service

Customer Support Associate

Jul 2020 – Dec 2020 · 5 mos

Delivered exceptional customer support for DoorDash, addressing inquiries via phone, chat, and email. Resolved delivery, order, and payment issues, ensuring customer satisfaction. Coordinated with drivers, restaurants, and customers to address concerns and ensure timely service. Maintained high-quality service standards, contributing to positive customer retention and feedback.

Customer SupportProblem SolvingCommunicationCustomer Service