Jan 2025 – Present · 1 yr 4 mos · Mumbai, Maharashtra, India · Remote

Jan 2025 – Jun 2025 · 5 mos · India · On-site

• Driving Builder.ai’s India 🇮🇳 growth story — leading GTM, partnerships, and customer success for our AI-powered app development platform.
• Focused on unlocking market potential, building high-impact teams, and positioning India as a strategic hub for global growth.

Jan 2025 – Mar 2025 · 2 mos · Singapore · On-site

Dec 2024 – Present · 1 yr 5 mos · Mumbai, Maharashtra, India

Aug 2024 – Dec 2024 · 4 mos · Singapore · Hybrid

Jul 2024 – Present · 1 yr 10 mos · Singapore · Remote

• At Smar-T World, we empower SaaS founders and IT service companies across Asia, India, and APAC with strategic advisory and consulting services.
• Our expertise includes startup ideation, go-to-market strategies, sales optimisation, and growth consulting.
• We also provide managed IT and partner support to streamline operations and drive success for SaaS and Enterprise Software solutions.
• Services:
• Startup Ideation & Validation
• GTM Strategy Development
• Sales & Growth Optimization
• IT & Partner Support
• Join us to navigate the startup ecosystem and achieve unparalleled growth.
• Website: www.smar-t.world | www.smar-t.one

May 2024 – Jul 2024 · 2 mos

• After about 5 years at SAP and a fulfilling 25-year career in Sales across India, SEA, and Thailand, I’m taking a short career break. I’m excited to spend more quality time with my boys—one wrapping up university and the other scouting for his future uni. I’ll also be traveling, running a few marathons, building new skills, and fine-tuning my resume. Looking forward to reconnecting soon with fresh perspectives and renewed energy!

Oct 2023 – May 2024 · 7 mos

• Fellowship Under SAP APJ Partners, building Plan for SAP APJ Marketplace(SAP Store) and growing the Marketplace business Incrementally in APJ, in Australia, India, SEA, Korea and Japan. Working with Solex, Endorsed and SAP Store Partners.
• In parallel supporting CX Business in SEA in GTM planning for FY24

Apr 2021 – Sep 2023 · 2 yrs 5 mos

• After a Short, however very Successful and Rewarding 6 Quarters in CX, I was Promoted and Given Charge of Managing Director – SAP Indochina. Me and my team was responsible for overall performance of the Indochina Market that includes Thailand, Vietnam, Myanmar, Cambodia, Laos, Bhutan, Maldives and Nepal.
• I moved my Family to Bangkok to Manage SAP Thailand and Indochina. My responsibilities included, growing revenue, ensuring customer success, renewals, customer satisfaction, managing and building partner ecosystem, managing Government and Public Sector relationsip, building skills.
• I was the Sales Head, and also the Director of SAP Thailand and responsible for all 123 Emplolyees, managerial and administratively.
• We managed all segments, like Large Enterprises, PTT, IVL, SCG, BDMS, and State Owned, Thai Airways, SCB, and other Financial Institutions, and also Mid Market Segment and Emerging Markets.
• We grew the SaaS Revenue
• FY20 - 6M
• FY21 - 9M
• FY22 - 13M
• FY23 - 21M(SaaS) + 15M(Traditional On Prep Software) and 87% Renewal Rates.
• Thats an average YoY growth of roughly 60%

Aug 2019 – Mar 2021 · 1 yr 7 mos

• I joined SAP as I always admired SAP as a Backoffice Leader and was given the Opportunity to Build the Front Office for SEA and India. Also we had bought a lot a solutions like #Hybris, #Callidus, #Litmos, #Qualtrics, #CoreSystems and SAP's own CX Solitions, like SFA, Service Cloud, BI tools etc. My Job was to consolidate the Product, the Teams and GTM for Asia and India. W
• Building and consolidating SAP cx business for Asia. Our team grew the business YoY and opened doors for SAP into lot of untraditional accounts, like insurance, hospitality, retail, eCommerce etc.
• We Grew the Business from Less than 5M in FY19 to 12M by FY21, with more than 60% YoY Growth. Also with 90%+ renewals.as responsible for both Net New Business and Also Renewals.

Dec 2015 – Aug 2019 · 3 yrs 8 mos · Singapore · On-site

• While Salesforce was known for Salesforce Automation(SFA), I was given a Charter to build the CX(Customer Service) business. And I was Leading and Expanding Salesforce's Cloud Solutions Co-Prime(Overlay) Specialist Sales team for Enterprise and Commercial Customers across Asia and India
• I built the Team in Asia (SEA, Hong Kong, Taiwan and Macau), Korea and China was managed through HK. And also Built the India team and leadership, and hired in Mumbai, Delhi, Bangalore.
• My job involved, not only Sales, but Customer Success, Pre Sales, Product Management, Pricing and GTM Strategy, and build the Partner Ecosystem.
• We grew the Business
• FY15/16 : From 5M to 9M
• FY16/17 : 9M to 16M
• FY17/18 : 16M to 23M
• FY18/FY19 : 23M to 30M
• FY19 : My Budget was 36MWe interacted with Product Management and Consolidated Existing a Bought out solutions in Salesforce like Service Cloud, Chat, Field Service Management, Maps, and then new products like ClickSoft, FSM, and alsoAppExchange parter solutions on the MarketPlace.

Jun 2012 – Dec 2015 · 3 yrs 6 mos

• Was promoted to Take Over APAC team. Managing ANZ, SEA, India, China(Including Hong Kong and Taiwan), Korea. Built a CX SaaS Team Across APAC, and hired AEs and Leaders for Australia, Singapore, India, Korea and China. From a Single person, i.e. me, we built the team of 27 Execs, focussing on Pure Oracle CX SaaS solutions.
• This was also the time, Oracle was building Oracle CX Cloud(Fusion) and also buying some world's best solutions like, RightNow, ATG, Vitrue, Responsys, Eloqua etc. Me and my team's job was to grow revenue, build a Customer Success Team, Consolidate, new and existing products and device a Uniformed GTM for Oracle CX.
• We grew the Business from 5Million in 2013 to 36M by FY2016, that was bothNet New, Incremental, Organic and Inorganic Growth from Acqusition.
• I was the GoTo Guy for CX SaaS (Oracle Cloud) and represented APAC in Mark Hurd(CEO) and Thomas Kurien's Fortnightly Calls.

Jan 2010 – May 2012 · 2 yrs 4 mos

• Boomerang... Rejoined Oracle to Build Oracle Cx Cloud business for India, we just had 1 product at that time Oracle CRM On Demand. I rebuilt the team and GTM for india, and we grew the business Yoy by 50% from mere 3M business in FY11, we exited at a heathy business of 6M in FY13.

Jun 2007 – Dec 2008 · 1 yr 6 mos

• Moved to Communications, Mdeia and Utility and Looked after Oracle Application Software Sales, ERP, CRM, EPM, BI in Communications, Media and Utility vertical. Manage South and West India. In FY2008/09 was promoted to be the Regional Manager for West for CMU. Closing deals like Vodafone, Gujarat Electricity Board, VSNL, TataTelecom, Idea Celular etc.
• Grw business from 5M in 2007/8 to 20M+by 2009/10, less than 3 Years.

Apr 2006 – May 2007 · 1 yr 1 mo

• Joined Siebel which became part of Oracle as Part of the CRM sales, selling Siebel, Oracle and Peoplesoft front end applications. Looking after West India, cutting across all Verticals. Closed deals like Tata Motors, Vodafone, Idea Celular, UTI Bank and grew the business from 2M to 10M in 2 Years. My solutions incuded, CRM, CPQ, CDP, SFA, CXetc., BI and Reports

Dec 2008 – Jan 2010 · 1 yr 1 mo

• Responsible for over all Tata Group and manage all its 95 group companies spread across globally. My role involves to set up a strategic relationship with Tata's for growth and scale, look at Organisation level strategies be it Common Technology Platform or Pricing or other key strategic group level initiatives.
• Grew Business from 25M to 35M in short span, thanks to TCS alone contributing majority of the revenue and consolidation in tata group by bringing Corus Steel and Janguar Land Rover in the Enterprise COntracts.

Dec 1998 – Apr 2006 · 7 yrs 4 mos · Mumbai, Maharashtra, India

• Was responsible for the Financial Solutions Division for West India. Focussing on large Banks like HDFC, ICICI, UTI(Axis) Banks and also Government like Bank of Baroda, Dena Bank, Bank of Mahashtra. Built the team, and has 6 Sales Execs managing different region. Also built Partner ecosystem, like Euronet and eFunds, Fist Data etc and bulit a Joint GTM with them.

Jan 1996 – Dec 1998 · 2 yrs 11 mos · Delhi, India

• Managing BFSI Vertical for Godrej & Boyce Office Equipment Division, managing Direct Institutional and In-Direct(Channel Sales)

Aug 1995 – Dec 1995 · 4 mos · Delhi, India

• Looked after sales in Tier 3 cities and rural areas for Decorative and Automotive product range.