Avishek Kapoor

Recruiter

Gurugram, Haryana, India19 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in HR strategy and data-driven decision making.
  • Proven track record in HR operations transformation.
  • Strong leadership in cross-functional team collaborations.
Stackforce AI infers this person is a Human Resources professional specializing in HR Tech and Operations Management.

Contact

Skills

Core Skills

Hr Strategy DevelopmentData-driven Decision MakingHr OperationsBusiness StrategyHris ImplementationProject ManagementCompliance ManagementRisk ManagementOrganizational DevelopmentService DeliveryOperations ManagementLeadership Development

Other Skills

Organizational DesignProblem SolvingChange ManagementBusiness AnalysisTime ManagementPeople ManagementInterpersonal SkillsSuccession PlanningPerformance ManagementPeople DevelopmentStakeholder EngagementCritical ThinkingSoft SkillsStrategic LeadershipAnalytical Skills

About

As a Senior Human Resources Manager with over 6 years of experience at Expedia Group, I specialize in HR strategy development, data-driven decision-making, and fostering cross-functional collaborations. My work focuses on managing processes tied to the employee life cycle, driving impactful organizational outcomes. Dedicated to leveraging insights and AI tools, I aim to align human resources practices with broader organizational goals. By supporting teams and emphasizing collaboration, I strive to enhance operational efficiency and employee engagement at Expedia Group.

Experience

19 yrs 5 mos
Total Experience
4 yrs 7 mos
Average Tenure
6 yrs 7 mos
Current Experience

Expedia group

4 roles

Senior Human Resources Manager

Promoted

Oct 2022Present · 3 yrs 8 mos

Data-driven Decision MakingOrganizational DesignOrganizational DevelopmentProblem SolvingChange ManagementLeadership Development+30

Hr operations manager

Apr 2021Oct 2022 · 1 yr 6 mos

Organizational DesignOrganizational DevelopmentProblem SolvingChange ManagementLeadership DevelopmentTime Management+22

Senior Manager Human Resources Operations

Promoted

Nov 2019Present · 6 yrs 7 mos

  • Lead a global team of 20 plus HR professional and People Leaders across multiple Geography (US, EMEA, EMEA) supporting Workday and Service Now modules (HCM, Absence, Time Tracking, Payroll reporting, Benefits, Talent, Recruiting, Learning). Defined and executed strategic roadmap for HR operations transformation across function and region. Enabled scalable operations through automation and lean process design and AI bot implementation to drive efficiency. Build and maintain excellent relationships with stakeholders to ensure that operational business needs are met and work across organizational boundaries to partner with other teams to solve complex, integrated problems. Design process solutions to transform complex regulations into digital compliance (design to implementation), Workday implementation of Time and Absence module. Headcount Management. Strategic implementation and periodic assessment of process related content (SOPs, global and regional policies, employee notifications, company portal, etc. Advisory role for Policy and Risk Control, Employment Legal, Regional HRBP, HR Advisory Desk (HRAD), Employee Relations (ER), and HRIT; provide expert support on cross divisional projects. Assess risk in new deployments/absorptions and provide review and sign-off on final decision and create governance around deployed processes. Collaborate with HRIT to support and drive product implementation and upgrades. Create lean processes and efficiency through Macro Forms and various forms of self-service tools. Audit Support during internal and external audits (SOX, and other regulated audits for Workday transaction); work with Internal Auditors and Policy maker to mitigate audit risks and put action plans in place. Lead and coordinate User Access Testing (UAT) on Workday and ServiceNow during HR system upgrades/transitions/acquisitions and SOX control.

Supervisor

Nov 2019Apr 2021 · 1 yr 5 mos

Organizational DesignOrganizational DevelopmentProblem SolvingChange ManagementTime ManagementPeople Management+18

Airseva an airbnb company

Team Manager

Oct 2017Nov 2019 · 2 yrs 1 mo · Gurugram, Haryana, India · On-site

  • In my role, I led the operations excellence team at Airseva (an Airbnb company) focusing on compliance and service delivery. By implementing best practices, I ensured that our services met organizational goals and client expectations. My leadership fostered a collaborative environment that prioritized excellence and efficiency.
Organizational DevelopmentTime ManagementPeople ManagementInterpersonal SkillsSuccession PlanningPerformance Management+11

Airseva india pvt ltd | an airbnb company

Customer Specialist

Oct 2017Nov 2019 · 2 yrs 1 mo

  • Leading a team of 15 Host officers to drive revenue by uplifting rental standard. Develop and implement internal controls and compliance frameworks for payment processing for Host. Conduct regular assessments of high value host and share best practice to improve rental yield. Setup best practices touch point with other business partner sites. Developing playbook on key business critical projects (Payment Compliance, Host payout, Host listing).

Concentrix

Deputy Manager

Jul 2016Oct 2017 · 1 yr 3 mos · Gurugram, Haryana, India

  • Responsible for meeting all relevant statutory and mandatory requirements associated with operations
  • and for working within the framework of the company's core values, as well as promoting its ethos and
  • mission statement.
Organizational DevelopmentLeadership DevelopmentTime ManagementPeople ManagementInterpersonal SkillsSuccession Planning+14

Concentrix daksh business process services pvt ltd

Deputy Manager Operations

Jul 2016Oct 2017 · 1 yr 3 mos

Ibm daksh business process outsourcing

Deputy Manager

Nov 2004May 2014 · 9 yrs 6 mos · Gurugram, Haryana, India

  • Responsible for meeting all relevant statutory and mandatory requirements associated with operations
  • and for working within the framework of the company's core values, as well as promoting its ethos and
  • mission statement.
Organizational DevelopmentTime ManagementPeople ManagementInterpersonal SkillsPerformance ManagementPeople Development+12

Ibm daksh business process

Deputy Manager Operations

Nov 2004May 2014 · 9 yrs 6 mos

Education

Umeshchandra College

Bachelor of Commerce - BCom — Accounting

Apr 1998Apr 2001

Calcutta University, Kolkata

Jan 1991Jan 1996

Umesh Chandra Jena

Bachelor of Commerce

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