Nov 2025 – Jan 2026 · 2 mos · Remote

Nov 2024 – Present · 1 yr 6 mos · United States · Remote

• Support Microsoft Teams meetings for a US based financial services company by taking clear, structured, and accurate meeting notes
• Prepare concise meeting summaries, capture action items, and convert discussions into actionable Trello tasks
• Create, assign, and manage tasks in Trello while ensuring proper ownership and follow up
• Schedule meetings, deadlines, and task reminders using Outlook Calendar for all relevant team members
• Coordinate with cross functional teams to maintain alignment on priorities, timelines, and deliverables
• Monitor daily team productivity and activity through Hubstaff to ensure consistent performance tracking
• Identify low activity levels in Hubstaff, follow up with team members, and ensure written explanations are provided when productivity drops
• Compile and review weekly productivity and activity reports with the CEO
• Track deadlines for financial applications, compliance related tasks, and internal deliverables
• Proactively inform and remind the team about upcoming deadlines and time sensitive financial requirements
• Maintain organized documentation, task tracking, and communication to support smooth operational workflows

Nov 2024 – Dec 2024 · 1 mo · Rawalpindi Division, Punjab, Pakistan · Hybrid

• Manage schedules and calendars, coordinate meetings, and prepare necessary materials.
• Maintain office records, including employee files, vendor agreements, and policies.
• Coordinate company events, meetings, and team-building activities.
• Support recruitment by posting job openings, scheduling interviews, and managing applicant tracking.
• Handle onboarding and offboarding procedures, including setting up accounts and devices.
• Assist with employee training and development programs.
• Maintain up-to-date employee records and assist with payroll processes.
• Document standard operating procedures (SOPs) for administrative tasks.
• Prepare reports on office operations, productivity, and expenditures.
• Regularly review and update company policies and ensure they’re accessible.

Jun 2021 – Aug 2024 · 3 yrs 2 mos · United States

• Successfully oversaw day-to-day operations, ensuring smooth business functions and efficiency.
• Effectively managed backend teams, driving performance and meeting operational targets.
• Hired, trained, and managed a 15-member remote team in Pakistan, ensuring seamless collaboration and productivity across all functions.
• Led cross-functional teams, fostering collaboration and building a strong, cohesive community.
• Collaborated closely with the CEO and CTO to develop user-friendly technology, enhancing backend efficiency and delivering valuable features for clients.
• Made sure the Quarterly KPIs met
• Conduct & Lead weekly & 1:1 meetings to address issues, enhance performance, foster team bonding & encourage creativity
• Identify & create growth opportunities for team members proactively according to their skillset.
• Maintain SOPs for the backend team & made sure all the work done professionally according to SOPs

Jul 2020 – Jun 2021 · 11 mos · United States

• Designed menus on the Apptopus dashboard
• Creation of menus on third party platforms (Doordash , Grubhub, Ubereats)
• Maintained customer friendly menus
• Analysis of menus and updates according to those analysis

Oct 2019 – Oct 2025 · 6 yrs · Rawalpindi, Punjab, Pakistan · Remote

• Spearheaded recruitment efforts for Pakistani talent from LinkedIn and freelancing platforms for customer support, sales executives, data entry, and office staff roles for Fiverr clients.
• Implemented innovative sourcing strategies to attract top talent, resulting in a 20% increase in qualified candidates.
• Conducted thorough interviews and assessments to ensure the best fit for each position, leading to a decrease in turnover rate by 15%.

Nov 2017 – Mar 2018 · 4 mos · Bahria phase 4, Rawalpindi

• Worked as IT Manager
• Designed & managed company online website (shopify platform)
• Managed sales team of 15+ people
• Point of contact for all IT related problems in company (PC/laptop performance checks, Internet availability, Printer connections, Call center softwares troubleshooting)

Jun 2017 – Oct 2025 · 8 yrs 4 mos · Rawalpindi District, Punjab, Pakistan · Remote

• Manage team tasks, customer service, data entry, and meeting scheduling for Upwork clients remotely.
• Oversee CRM, data management, and spreadsheets to ensure efficient operations.

Dec 2016 – May 2020 · 3 yrs 5 mos · At Home

• Shopify Website Development (Front End)
• Virtual Assistant for Online Businesses ( MS Office, Google workspace, online meetings, designed work processes, data entry and management)
• Online Product Research ( Google, Yahoo, Aliexpress, Facebook)
• Social Media Manager (Instagram, Facebook, Whatsapp)

Nov 2016 – Nov 2017 · 1 yr · Islamabad

• Worked as a VA for data management (MS Office, Google workspace)
• Assuring the accuracy of large data files.
• Meeting deadlines of data entry projects
• Editing Ecommerce websites design to look more user-friendly
• Researching and implementing the processes to make more sales in dropshipping business
• Managed & trained a team of 10+ people.

Aug 2016 – Oct 2016 · 2 mos · Rawalpindi

• - Content writing (Sports Articles, Political comics)