Dec 2021 – Mar 2024 · 2 yrs 3 mos · Delhi, India

• Led a business analysis engagement for a European dining chain, improving NPS and CSAT scores through data-driven customer
• engagement strategies - Achieved a 20% topline growth in under four months.
• Strategized direction, assessed gaps, and consolidated service processes for a Pillar Irish Bank in a capability assessment project
• minimised operations costs by ~ 25% over the 2-year program duration.
• Led a Business Feasibility and Growth engagement for a Fintech client – Identified a $10M growth opportunity and developed
• plans (Talent, Location, Tech, Finance, Product mix) for market expansion and product development.
• Managed Business case and new product GTM for a European Fintech, from ideation and PMF through to successful
• commercialization and funnel optimization- leading to a 3x increase in demand generation.
• Enhanced a Banking client’s Default Predictive Analytics by 20%, leveraging customer search trends, value chain and
• redesigning target operating model.
• Develop action plans for NTT’s Business development strategy on Operations, Product and Delivery mix.

May 2021 – Nov 2021 · 6 mos · Delhi, India

• Launched Power & Renewables digital platform product from the ground up, established GTM fit and articulated IHS’s product
• roadmap for growth. This added $2.5M to ACV from energy clients.
• Drove product innovation and price discovery initiatives for new geographies by analyzing data and collaborating with cross-
• functional teams, leading to 15% increase in portfolio sales on existing bundling.
• Designed, built, launched MVPs - Analysed and synthesized findings into actionable insights for monetization.
• Led a team of 20 members from data gathering and business analysis to new solutions identification.

Apr 2020 – Apr 2021 · 1 yr · Gurgaon, Haryana

• Conducted comprehensive market data analysis, orchestrated customer surveys, identified trends and designed profitable
• territories to optimize sales and align with corporate strategy.
• Managed strategic programs to improve Capital Investment decisions- set up KPIs, governance and success metrics.
• Led Performance management initiatives to integrate BCG’s enterprise processes- improved client life-cycle identification and
• enriched data- driven performance. This saved the Cost Center $700K annually.
• Constructed a comprehensive monthly forecast financial model that curtailed spend identification time by 40%

Jul 2018 – Mar 2020 · 1 yr 8 mos · Bengaluru Area, India

• Managed program to develop Banking methodology and presented business progress to Moody’s President.
• Led a team of four on Business process offshoring that generated $1.5M in saved costs over 2 years.
• Managed cross-functional stakeholders and oversaw subject training across global offices.