Oct 2024 – Nov 2025 · 1 yr 1 mo · Gurugram, Haryana, India · Hybrid

• Working in ID theft fraud strategy team for a major American bank under
• enterprise platform risk fraud umbrella.
• Partnered with fraud ops, compliance and data engineering teams to device an automated
• systematic claim rejection process rejecting 55% IDT claims saving 8000 ops man-hours/year
• for the bank.
• Created suspicious claim tagging logic using tools like PySpark, Python, SQL and Databricks to
• tag suspected false claims by card owners through phone channel queuing them for further
• investigations leading to annual fraud savings of $127K.
• Created and optimized fraud rules in production to decline risky transactions in real time that
• hit specific fraud patterns.
• Engineered data models collating claims/disputes from multiple channels like credit bureau
• and phone to support fraud loss reporting at claim level, using PySpark, SQL and Databricks.
• Responsible for leading a team of 2 senior consultants in the fraud strategy team to meet
• project and organization goals.

Jan 2023 – Oct 2024 · 1 yr 9 mos · Gurugram, Haryana, India

• Working in fraud front line unit under fraud analytics services umbrella for a major
• bank supporting their debit card fraud strategy.
• Involved in creating a bank wide policy rule on incorrect CVV mitigation resulting in gross fraud
• savings of $255K / month for the bank.
• Created fraud mitigation strategy rules implemented in Defense Edge by analyzing big data in
• Impala/Hadoop using tools like SAS, SQL, Hive, PySpark, Tableau and Python.
• Worked towards continuous optimization of the current fraud strategies to achieve a 5:1 false
• positive rate in debit card fraud.
• Created executive dashboards in Tableau and PowerBI for EFO leaders to track product
• performance on a daily, weekly, monthly or yearly basis.
• Part of the optimization drive where SQL and python scripts were optimized using techniques
• such as staging tables, date partitioning etc. to allow the published dashboards to load faster.
• Supporting various ongoing analytics projects under banking product Debit card ranging from
• signature, mobile wallet and debit pin products of the bank.

May 2020 – Feb 2023 · 2 yrs 9 mos · Bengaluru, Karnataka, India

• 1. Managed end to end delivery of Sales AI projects, starting with business problem discovery and ending with executive presentations delivering the findings and recommendations.
• 2. Client facing role primarily responsible for quality and timely deliverables by liaising with external and internal stakeholders to keep the project on track.
• 3. Managed and supported implementation of various Business Intelligence dash-boarding projects like Ramp Analysis, Impact Analysis and Manager Coaching Dashboard for a major tech-giant with exposure to scripting tools like SQL and BI tools like Google Data Studio, Tableau and Power BI.
• 4. Gave substantial inputs towards internal delivery process improvement, customer on-boarding and new hire ramp up training process formalisation.
• 5. Led 'Looker' skill training program enabling the team and building organisations' internal capability around this skill.

Apr 2019 – May 2019 · 1 mo · Bengaluru, Karnataka, India

Oct 2015 – Aug 2017 · 1 yr 10 mos · Greater Hyderabad Area

• Have worked as an SAP ABAP Developer in SAP Implementation and Upgrade projects. Roles and responsibilities included getting business requirements from SAP Functional, analyzing and giving suitable manhours needed for development, coding, unit testing and forwarding to the Quality Testing team.
• Worked on - Enhancements, Reports, Function Modules, SAP Scripts, SmartForms, Customer and User Exits.