Jul 2025 – Nov 2025 · 4 mos · Noida · Hybrid

• Developed and maintained backend services using .NET Core for a CMS-based project.
• Integrated CommerceTools for product data management and Contentful CMS for dynamic content
• handling.
• Implemented Azure Functions to automate backend workflows and enhance scalability.
• Utilized Redis Cache to optimize performance and maintain application-level caching.
• Designed and optimized RESTful APIs for efficient communication between microservices.
• Collaborated with frontend and DevOps teams to ensure seamless CMS integration and deployment.
• Improved system performance, reliability, and maintainability through code refactoring and modular
• architecture.

May 2024 – Feb 2025 · 9 mos · On-site

• In this role, I play a key part in developing and maintaining robust APIs and services for CRM platforms, ensuring smooth data flow, enhanced user experience, and seamless third-party integrations. I'm deeply involved in the full software development lifecycle—from gathering requirements and database design to front-end development and backend logic implementation.
• Creating new services and modules that extend CRM functionalities—improving workflows, automation, and customer interaction tracking.
• Working with SQL Server, Entity Framework, and LINQ for backend data operations.
• Ensuring high performance and responsiveness of web applications through optimization and debugging.
• Participating in code reviews, mentoring junior developers, and staying up-to-date with emerging tech

May 2022 – Apr 2024 · 1 yr 11 mos · On-site

• Worked on a PowerPlant management application using ASP.NET MVC, LINQ, and SQL Server to track performance, manage equipment, and generate reports. Developed core modules and optimized data operations. Gained hands-on experience with microservices architecture, implementing and deploying services using Docker for better scalability and modularity.

Nov 2020 – Apr 2022 · 1 yr 5 mos · Bareilly, Uttar Pradesh, India · Remote

• Joined the organization as an Intern and gained exposure to live project workflows and real-world development practices.
• Contributed to the HTML/CSS design aspects of the project, helping improve the user interface and frontend responsiveness.
• Assisted the development team in code optimization to enhance application performance and reduce load times.
• Gained practical knowledge of the deployment process, including:
• > Understanding build and release pipelines
• > Working with staging and production environments
• > Monitoring application performance post-deployment
• > Collaborating with DevOps for smooth rollouts

Jul 2017 – Apr 2018 · 9 mos · Gurugram, Haryana, India · On-site

• Worked as a Customer Service Representative in the Premium Customers Support Team, providing real-time chat support to resolve queries efficiently and professionally. Ensured a high level of customer satisfaction by delivering prompt, accurate, and personalized assistance while maintaining brand standards and tone. Skilled in handling high-value clients with empathy, patience, and attention to detail.