Baani Kaur — CEO

A jack-of-all-trades by nature and a psychologist by nurture, I have gained work experience across the QSR, EdTech & SaaS industries. While I haven't discovered my ideal role yet, I have found immense fulfillment in creating a niche for myself by driving excellence and ensuring people satisfaction along with my journey. As a multitalented individual, I am deeply passionate about driving strategic excellence in people and culture, leveraging my love for the brands through marketing and enhancing user experience design through behavioral science. From teaching students to transforming leadership and implementing organization-wide culture codes, I have consulted over 100+ exquisite customers and built employee experience AI-bots to engage in empathetic and powerful conversations through generative NLP. Being a Gen Z, who joined the workforce remotely during the pandemic and whose name loosely translates to knowledge, I keep up with the FOMO by acquiring new skills and being a fervent learning junkie. That's why I am currently deeply fine-tuning my product and user experience design skills. Meanwhile, my inner child constantly rediscovers happiness and solace by coloring and sketching. All in all, you can call me an extroverted introvert—a person who thrives on changing gears and hopping cafes to navigate life's roads, in driving, or in personal growth.

Stackforce AI infers this person is a versatile professional in EdTech and SaaS, focusing on people and culture.

Location: Bengaluru, Karnataka, India

Experience: 5 yrs 2 mos

Career Highlights

Consulted over 100+ customers in employee experience.
Developed AI-bots for empathetic conversations.
Passionate about user experience design and behavioral science.

Work Experience

Swiggy

Manager - Culture & Communication (1 yr 9 mos)

Yellow.ai

Chief of Staff (1 yr)

Specialist - People & Culture (1 yr)

Conversation Design Consultant (2 yrs 5 mos)

Harappa Education

Consultant (9 mos)

Walia's Academy LLP

Head of Psychology (1 yr)

The Climber

Sales And Marketing Intern (1 mo)

Education

Bachelor's degree at Lady Shri Ram College For Women

Master's degree at Panjab University

Business Administration for your Business at Udemy Alumni

Modern Business and Organizations: 21 Century Perspective at Udemy Alumni

Ms Excel 2019 at Udemy Alumni

Honours degree at Lady Shri Ram College For Women

Humanities/Humanistic Studies at Ryan International School, Noida

Script writing & recording voice over for explainer videos at Udemy Alumni

User Experience Design at GrowthSchool

Baani Kaur

CEO

Bengaluru, Karnataka, India5 yrs 2 mos experience

Highly Stable

Key Highlights

Consulted over 100+ customers in employee experience.
Developed AI-bots for empathetic conversations.
Passionate about user experience design and behavioral science.

Stackforce AI infers this person is a versatile professional in EdTech and SaaS, focusing on people and culture.

Contact

Skills

Other Skills

Agile MethodologiesAnalytical SkillsAttention to DetailBias for ActionBusiness AcumenBusiness Relationship ManagementBusiness RequirementsBusiness StrategyBusiness-to-Business (B2B)CanvaChange InitiativesChange ManagementCoachingCommunicationConfidentiality

About

Experience

5 yrs 2 mos

Total Experience

3 yrs 5 mos

Average Tenure

1 yr 9 mos

Current Experience

Swiggy

Manager - Culture & Communication

Sep 2024 – Present · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

Yellow.ai

3 roles

Chief of Staff

Aug 2023 – Aug 2024 · 1 yr

Specialist - People & Culture

Promoted

Aug 2022 – Aug 2023 · 1 yr

1) Initiated Organization Development-Center of Excellence (CoE) subdivision comprising - oversaw People Science, Employee Engagement, and Wellness.
2) Product Managed the internal EX People & Culture bot on Slack for enhanced EX.
3) Project Managed the Culture Team to develop the ‘Culture Code’ with the Leadership (alongside CHRO & CEO) & executed it across 1000+ employees.

Conversation Design Consultant

Mar 2021 – Aug 2023 · 2 yrs 5 mos

1) Design bots (voice and chat) based on the client's needs. Such as - BPCL, UltraTech, IFFCO Bazar, Royal Enfield, Loreal, Adidas, Dominos, BBQ Nation, JD.ID and much more.
2) Lead for Voice Conversation Design
3) Collaborated on standardising conversation templates vis-a-vis various industries like - FMCG, Healthcare, Logistics etc.
4) Provide CD trainings across Partners.

Harappa education

Consultant

May 2020 – Feb 2021 · 9 mos · New Delhi, Delhi, India

1) Part of Learner Engagement team under Business and Innovation.
2) Learner Interaction and Support for B2B and B2C Cohorts.
3) Solving Learner's Issues, to provide an enhanced experience in their Learning Journey.
4) Review and Analyse Weekly Trends of Learner Support.

Walia's academy llp

Head of Psychology

Jun 2017 – Jun 2018 · 1 yr · Greater Delhi Area

1) Developed institute's innovative ethos by introducing Psychology for the first time.
2) Delivered 100% result for the students, out of which 28.6% class scored above 90%.
3) Expanded on the student-centred approach such as peer-discussion, classroom activities, movie screenings supplemented with lectures.
4) Focused on Student's Behaviour and Individual strengths, supplemented with Counselling.
5) Reviewed and authored Psychology's Curriculum Coursebook for 12th graders during the tenure.
6) Displayed effective communication and public speaking skills for other roles and responsibilities as a part of teaching staff during the tenure.

The climber

Sales And Marketing Intern

Sep 2016 – Oct 2016 · 1 mo · Greater Delhi Area

1)The Climber is an incubated company branched from the Indian Institute of Management, Bangalore.
2) Identified the client's needs and nudged various ‘MyCaptain’ courses through the Sales Internship.