Bhavesh Pandya

Business Development Executive

Ahmedabad, Gujarat, India9 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

11+ years of experience in US Healthcare domain.
Expert in requirement management and process optimization.
Proven track record of enhancing client satisfaction.

Stackforce AI infers this person is a Healthcare Business Analyst with strong operational and analytical skills.

Contact

Skills

Core Skills

Business AnalysisRequirement ManagementOperations ManagementTeam LeadershipData Management

Other Skills

Analytical SkillsRequirements GatheringJIRAConfluenceSQLTeam ManagementProcess ManagementData ValidationBusiness requirement gatheringBAU operationsQuality ManagementCross-functional CoordinationHealthcareUATHIPAA

About

Strategic and detail-oriented Senior Business Analyst with 11+ years of progressive experience and 4+ years of core BA experience in the US Healthcare & Insurance domain. Specialized in requirement management, product enhancement, process optimization, and cross-functional delivery across Payer, Provider, Member/Provider portals, and Compliance driven products. Known for translating complex business problems into scalable solutions, strengthening stakeholder relationships, and ensuring products meet regulatory, operational, and customer experience standards. Adept at Agile, SDLC, Product Ownership, Business Documentation, and Data Analysis.

Experience

9 yrs 11 mos

Total Experience

3 yrs 3 mos

Average Tenure

4 yrs 4 mos

Current Experience

Aaneel infotech

Sr. Business Analyst

Jan 2022 – Present · 4 yrs 4 mos · United States

· Driving end-to-end requirement management for multiple US Healthcare products (Payer/Provider/Member portals, claims, Google extensions), effectively prioritizing needs from diverse stakeholders.
· Ensuring stringent compliance with CMS healthcare regulations and HIPAA standards throughout the product development lifecycle.
· Translating complex business needs into clear BRD, FRD, and CR documents, bridging the gap between client vision and technical execution using Agile methodologies.
· Fostering seamless collaboration with cross-functional teams (Dev, QA, DB) to ensure precise requirement understanding and successful product delivery.
· Conducting comprehensive impact analysis and UAT, ensuring high-quality product changes and user satisfaction.
· Proficient in JIRA, Confluence, SQL and Wireframe, developed user documentation.
· Train new BAs and cross-functional teams on product functionalities.
Key Achievements:
✔ Improved requirement clarity and reduced rework by implementing a standardized documentation process.
✔ Enhanced client satisfaction through accurate requirement mapping and communication.

Analytical SkillsRequirements GatheringJIRAConfluenceSQLBusiness Analysis+1

Advantmed

Team Leader Operations

Jun 2019 – Dec 2021 · 2 yrs 6 mos · Gandhinagar, Gujarat, India

· Oversaw US healthcare record retrieval operations (HCC, HEDIS, RADV), demonstrating expertise in managing multiple processes and cross-process functions.
· Managed a team of 30+ members, effectively monitoring performance, achieving SLAs and quality targets, and driving improvements to optimize manual efforts and manage appraisals.
· Managed end-to-end IT requirement gathering as the single point of contact for the Operations team, coordinating effectively with the DevOps team.
· Authored comprehensive BRDs and FRDs and coordinated enhancements with DevOps teams.
· Executed UAT, identifying potential errors and ensuring readiness for deployment.
· Utilized SQL for data analysis and performed NLP testing for Image-based OCR, analyzing successful tagging.
Key Achievements:
✔ Promoted to Team Leader within one year.
✔ Increased process efficiency by designing a duplicate-detection workflow.
✔ Maintained 98–99% quality scores consistently and earned multiple performance awards.
✔ Improved medical document retrieval Turnaround Time (TAT) by converting non-contracted ROI companies into mutually agreed contracts.

Team ManagementProcess ManagementSQLOperations ManagementTeam Leadership

Tata consultancy services

Business Process Associate

Oct 2014 – Nov 2017 · 3 yrs 1 mo · Gandhinagar, Gujarat, India

· Served as Subject Matter Expert (SME) and Single Point of Contact (SPOC) for the ACNielsen market research process, specifically managing retailer data for Norway.
· Managed database operations by creating, updating, and deleting new Store IDs and inserting retailer data using SQL.
· Conducted weekly validation of retailer data, performing necessary corrections prior to final client submission.
· Prepared Key Performance Indicator (KPI) reports and facilitated meetings with clients and other stakeholders.
· Provided Business Analyst support for leading bank's operations.
· Acquired product requirements for new and enhanced features from Channels and Payments Product Owners.
· Coordinated effectively with stakeholders, ensuring clear understanding of requirements throughout the project lifecycle.
Key Achievements:
✔ Won Star Performer Award multiple times.
✔ Developed a successful activity-based Process Training Plan.
✔ Received Client appreciation for best in services provided.
✔ Successful transition of Norway IV processes to Poland Hub Team.