Jul 2024 – Nov 2025 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• Technical Support Engineer with hands-on experience in supporting enterprise-level academic solutions aimed at improving student and faculty engagement. Skilled in end-to-end application support, system monitoring, troubleshooting, and ensuring high application availability across critical platforms. I have contributed significantly to the Academy Project, a secure platform providing students and faculty with real-time access to subject information, timetables, attendance, results, and online payments. My role involved supporting its implementation, maintaining system reliability, and managing real-time push notifications using JMS. I have also supported the Classroom Video System, which enabled seamless access to recorded sessions for students and instructors. My responsibilities included issue resolution, performance monitoring, and assisting end-users to ensure a smooth learning experience. With strong technical expertise in Java, Spring MVC, Spring Boot, Microservices, MySQL, JD