Carolina Burgos

Design Manager

San Jose, Costa Rica6 yrs 2 mos experience

Key Highlights

  • Over 9 years of diverse project management experience.
  • Expert in blending creative vision with strategic marketing.
  • Trilingual proficiency enhancing global communication.
Stackforce AI infers this person is a Marketing and Creative Project Management expert.

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Skills

Core Skills

Project ManagementCreative ManagementArt DirectionBrand DevelopmentStrategic PlanningMarketing StrategyCreative Direction

Other Skills

Time ManagementEnglishStrategyQuality ManagementMicrosoft OfficeGraphic Design Project ManagementOrganizational SkillsLeadershipCustomer-Centric ServiceConsultingGraphic DesignClient CommunicationCreative Teams ManagementBrandingProject Planning

About

As a seasoned Project Manager with a passion for creativity and art direction, I bring over 9 years of diverse experience in marketing, art direction, copywriting, and social media management. I thrive in branding projects, blending creative vision with strategic marketing expertise to capture the essence of a company and translate it into bold, authentic brand narratives. My goal is to craft brands that resonate deeply with their audiences, creating not just visual appeal but meaningful connections. Areas of Expertise: Project Management: - Art Direction - Risk Mitigation - Resource Management - Sourcing and Staffing - Implementation - Customer Service Marketing: - Content Marketing - Content Direction and Creation - Content Management - Content Auditing - Email Marketing - Data Analysis Blogger: - Creative Writing - Trilingual Proficiency (English, Spanish, Portuguese) - CMS Platforms (WordPress, Shopify, Squarespace) - Copywriting and Proofreading - Style Editing Social Media: - Strategy Design - Content Creation - Planning - Data Analysis

Experience

6 yrs 2 mos
Total Experience
1 yr 5 mos
Average Tenure
1 yr 4 mos
Current Experience

Superside

Director de proyectos creativos

Jan 2025Present · 1 yr 4 mos · Remote

Time ManagementEnglishStrategyQuality ManagementStrategic PlanningMicrosoft Office+6

Amazon

Creative Campaign Manager

Oct 2024Nov 2025 · 1 yr 1 mo · San José, Costa Rica · Hybrid

Project PlanningEnglishStrategyComplex Project ManagementStrategic PlanningMicrosoft Office+4

Creative beings studio

Director de proyectos creativos

Aug 2024Present · 1 yr 9 mos

Art DirectionEnglishBrand DevelopmentConsultingMicrosoft OfficeGraphic Design Project Management+5

Mayorga coffee

Marketing Project Manager

Jun 2022Aug 2024 · 2 yrs 2 mos

  • Monitored progress and submitted performance reports.
  • Produced valuable content for the company's online presence, including editorial design and organizing publications.
  • Acted as the organization's agent towards external parties such as media, stakeholders, and potential clients, building strategic partnerships.
  • Directed and oversaw the company's packaging design processes.
  • Generated clear ideas and concepts in tandem with the copywriter.
  • Produced sketches, storyboards, and roughs to visualize ideas.
  • Demonstrated understanding of marketing initiatives, strategic positioning, and target audience.
  • Cooperated with the rest of the creative team across different types of media.
  • Presented completed ideas to clients/team members.
  • Stayed on top of all trends and maintained best practices.
  • Designed and implemented social media strategy to align with business goals. Generated, edited, published, and shared engaging content weekly (e.g. original text, photos, videos, and news).
  • Ensured brand consistency.
  • Communicated with followers, responded to queries in a timely manner, and monitored customer reviews.
  • Oversaw social media accounts' design.
  • Suggested and implemented new features to develop brand awareness, such as promotions and competitions.
  • Stayed up-to-date with current technologies and trends in social media, design tools, and applications.
  • Proofread and edited the work of content writers.
  • Fact checked and verified information and research.
  • Managed and updated social media accounts and websites.
  • Contributed new ideas for future publications.
Travel PlanningOral CommunicationCreative DirectionResource AllocationWork PrioritizationMarketing Strategy+43

Festival internacional de las artes

TRILINGUAL INTERNATIONAL AIDE

Jul 2017Jul 2018 · 1 yr · Costa Rica

  • In charge of the hospitality of international groups and artists from countries such as Brazil, Colombia, Norway, Spain and Portugal.
  • Fluent communication in 3 languages at a time.
  • Day-to-day management of artists.
  • In charge of communication between the artists and the organization.
Oral CommunicationCreative DirectionWork PrioritizationMarketing StrategyCommunicationWritten Communication+29

En las tablas

Project Manager - Founder

Dec 2015Dec 2022 · 7 yrs

  • Founder and director of award winning media outlet.
  • Leader of a team of 15 people and selection of personnel.
  • Writer and editor of notes, interviews, dance reviews and articles.
  • Seeking growth opportunities for the media.
  • Coordinate and publish the monthly content.
  • Social Media and Communications manager and content creator.
  • Creator of communication and marketing strategies, action plans and content planning. Designer of workshops and digital tools for artists.
Oral CommunicationCreative DirectionWork PrioritizationMarketing StrategyCommunicationWritten Communication+29

Infosys bpo

Business Process Analyst

Feb 2014Dec 2015 · 1 yr 10 mos

  • Infosys – Procter & Gamble 2014 - present
  • In charge of the CAP Project brought to Costa Rica.
  • Delivery of the procurement end to end process. Maintained workflow according to KPI business expectation. Prioritize volume according to service delivery guidelines. Maintain and improve relationship with suppliers and internal users by detecting opportunity areas in the procurement process.
Oral CommunicationMicrosoft OfficeProblem SolvingInterpersonal CommunicationBrazilian Portuguese

Teleperformance

Customer Service Representative

Jun 2013Jan 2014 · 7 mos · Costa Rica

  • Account: Blackberry
  • Customer service provider.
  • Used to a high volume of work and pressure in the work environment.
  • Capable of producing quality work under strict deadlines.
  • In charge of monitoring the closing of an internal project by communicating with users, suppliers and banks.
  • Answer phone calls and emails.
  • Full command of the Portuguese language.
Oral CommunicationEnglishMicrosoft OfficeProblem SolvingInterpersonal CommunicationBrazilian Portuguese

Education

Universidad Latinoamericana de Ciencia y Tecnología

MBA Project Management

Jan 2013Jan 2014

Universidad Nacional

Bachelor's degree — Danza

Jan 2008Dec 2011

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