Chaitanya Handa

Project Manager

Gurugram, Haryana, India5 yrs 1 mo experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Led cross-functional teams in AI DataOps projects.
Implemented tools that reduced delivery timelines by over 25%.
Managed a community of 100k members, driving significant revenue.

Stackforce AI infers this person is a skilled AI operations and product delivery professional with expertise in data-driven innovation.

Contact

chaitanya.info99@gmail.com LinkedIn

Skills

Core Skills

Ai Data OperationsProject ManagementProduct DeliveryWorkflow AutomationCrm ImplementationOperations ManagementCommunicationCommunity Management

Other Skills

Agile DeliveryAgile Project ManagementBlockchainBusiness AdministrationBusiness Process ImprovementBusiness StrategyBusiness WritingChange ManagementClient EngagementCommunication StrategiesConflict ResolutionConfluenceContent StrategyCopywritingCrisis Management

About

I’m an AI operations and product delivery professional with 4+ years of experience leading cross-functional teams to build, scale, and optimize data pipelines for next-gen AI systems. At my current role, I manage high-impact AI DataOps projects — overseeing data collection, curation, and workflow automation for leading clients in the AI space. I’ve helped design internal tools and platforms that improved quality, reduced delivery timelines, and scaled AI workforce operations across multiple regions. My background blends project management, AI product delivery, and team leadership, giving me the ability to align data strategy, technical execution, and stakeholder expectations. I’ve worked extensively with tools like Jira, Confluence, Zoho, and Notion to streamline large-scale operations while ensuring agile, data-driven decision making. I’m passionate about building systems that make AI delivery more ethical, efficient, and human-centered — and I’m continuously upskilling in data analytics, automation, and AI product integration to stay at the intersection of technology and execution. Always open to meaningful conversations around AI operations, product strategy, and data-driven innovation. Let’s connect and share ideas!

Experience

5 yrs 1 mo

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 8 mos

Current Experience

Softage information technology limited

Project Manager - AI Data & Ops

Oct 2023 – Present · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

Lead large-scale AI DataOps programs for frontier clients in the generative-AI space, overseeing data collection, curation, and workflow automation for high-accuracy model training.
⧁ Directed a 50-member cross-functional team (data analysts, prompt engineers, developers) delivering multi-project pipelines for clients including Adept.ai, Induced.ai, and OpenAI pilot initiatives.
⧁ Designed and launched General Data, a modular AI data-library platform inspired by Scale AI, defining product scope, UX flow, and development sprints.
⧁ Introduced an internal tool (SROT Platform) that streamlined QA and data-curation workflows—reducing delivery time by >25 %.
⧁ Built operational playbooks and team-scaling frameworks used to onboard 90 + engineers across North India in <40 days.
⧁ Acted as sole client POC for multiple global engagements, driving milestone delivery, metrics tracking, and reporting to senior stakeholders.

AI Data OperationsWorkflow AutomationProject ManagementData AnalysisConfluenceJira

10xgrowth.com : peer business community network

Project Management Officer

Jan 2023 – Oct 2023 · 9 mos · Mumbai, Maharashtra, India · Remote

Managed IT-service delivery and process transformation initiatives for a fast-growing consulting startup, optimizing project execution and CRM automation.
⧁ Implemented Zoho CRM, Projects, and Campaigns company-wide, improving lead-conversion rates by 20 % and reducing sales friction.
⧁ Managed an 18-member tech + business team across two verticals (ZoServe and TalentExcel), developing proprietary dashboards for US-based clients.
⧁ Cut project-cycle time by 40 % through Agile adoption, saving ₹10 L + per month in delivery overhead.
⧁ Launched a community-led LMS using KnowUp software, increasing customer-retention & revenue by 30 %.

CRM ImplementationProcess TransformationAgile Project ManagementClient EngagementZohoProject Management

Rebase

2 roles

Senior Communication & Operations Manager

Promoted

Sep 2021 – Jan 2023 · 1 yr 4 mos · Singapore

Drove communication strategies and operational efficiencies at REBASE Pvt Ltd, an AR Adventure and Web3 lifestyle product-based company. Strategically led a community of 100k members, generating over 8 million USD in revenue in 2022. Instituted impactful operational enhancements based on community feedback, escalating user engagement by 30% and enhancing customer satisfaction by 25%. Established seamless internal communication protocols and fostered productive relationships with stakeholders.

Communication StrategiesOperational EfficienciesStakeholder ManagementOperations ManagementCommunication

Community Manager

Apr 2021 – Aug 2021 · 4 mos · Singapore

Navigated and managed a vibrant community of users, spearheading crisis management efforts and achieving 100% customer satisfaction during critical incidents. Amplified user participation by 39% through effective engagement strategies, ensuring an active and vibrant community. Gathered and applied feedback to enhance the platform, instilling a sense of ownership and collaboration among users. Tracked key performance indicators (KPIs), providing actionable insights to drive community strategies and align with business objectives.

Community ManagementCrisis ManagementUser Engagement