Chaitanya PM

Operations Associate

Bengaluru, Karnataka, India11 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over seven years of experience in credit analysis and debt collections.
  • Expertise in optimizing collection processes for financial goals.
  • Strong focus on team training and continuous learning.
Stackforce AI infers this person is a Collections Manager with expertise in SaaS and O2C domains.

Contact

Skills

Core Skills

Credit AnalysisDebt CollectionTeam Management

Other Skills

Reporting & AnalysisDispute ResolutionCash CollectionOPEXEmployee TrainingInterviewingARCollection reportsAdvance ExcelVlookupPivot TablesMonth end reports

About

As a Collections Manager at Confluent with over seven years of experience in credit analysis, debt collections, and team management, I focus on optimizing collection processes to support the organization’s financial goals. My expertise includes resolving disputes, overseeing efficient month-end and month-start reporting, and enhancing operational workflows in collaboration with teams. At Confluent, I work to enable training for new hires and foster continuous learning to strengthen team performance. With a strong foundation in credit analysis and reporting, I am committed to driving efficiency, improving processes, and supporting business growth through effective collections and credit risk management.

Experience

11 yrs 10 mos
Total Experience
2 yrs 11 mos
Average Tenure
3 yrs 11 mos
Current Experience

Confluent

2 roles

Collections Manager

Promoted

Mar 2025Present · 1 yr 3 mos · Bengaluru, Karnataka, India

Credit AnalysisDebt CollectionTeam ManagementReporting & AnalysisDispute ResolutionCash Collection+2

Collection Lead

Jul 2022Mar 2025 · 2 yrs 8 mos · Bengaluru, Karnataka, India

InterviewingTeam Management

Accenture

2 roles

Order to cash Operations Analyst

Dec 2021Jul 2022 · 7 mos

SME (Subject matter expert)

Apr 2018Dec 2021 · 3 yrs 8 mos

  • AR,Working in OTC domain, as collection specialist, Collection reports, advance excel
ARCollection reportsAdvance Excel

Ibm global process services

Credit Advisor

Aug 2015Apr 2018 · 2 yrs 8 mos

Elgiva business solutions

Resource Associate

Jun 2014Jun 2015 · 1 yr · Banglore

  • Screening

Education

Sheshadripuram College

Bachelor's Degree

Jan 2010Jan 2013

BEL High School

High School

Jan 2005Jan 2007

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