Chandrashekar Koneri — Product Manager
Experienced IT Support Manager | Leading High-Performing Teams | Delivering Exceptional Technical Solutions Experienced IT Support Manager with over a decade of experience in IT support and management, I've honed my skills in creating seamless IT environments, ensuring smooth operations, and fostering a culture of excellence. 🔧 Technical Expertise: My journey in IT began with hands-on technical support, and I've never lost touch with my roots. Proficient in troubleshooting, system administration, and network management, I bring a deep technical understanding to every challenge. 👥 Team Leadership: I thrive on building and nurturing high-performing teams. Through effective coaching, mentoring, and collaboration, I've consistently achieved superior service levels while developing the next generation of IT professionals. 🚀 Strategic Planning: IT isn't just about fixing problems; it's about preventing them. I specialize in proactive IT strategies that reduce downtime, enhance security, and streamline operations, ultimately driving business growth. 🌐 Global Experience: I've had the privilege of working in diverse environments, including handling the engineers based out of different locations in APAC. This has provided me with a global perspective on IT challenges and solutions. 🤝 Client-Centric Approach: I believe in the power of strong client relationships. By actively listening to client needs and understanding their business goals, I've consistently delivered tailored IT solutions that exceed expectations. 💡 Continuous Learning: The IT landscape is ever-evolving. I'm committed to staying at the forefront of emerging technologies, ensuring that my teams and I remain adaptable and ready to embrace new opportunities. Let's connect and explore opportunities to collaborate, share insights, or discuss how I can contribute to your organization's success. Feel free to reach out—I'm always open to meaningful conversations and professional networking.
Stackforce AI infers this person is a seasoned IT support manager with expertise in team leadership and strategic IT operations.
Location: Hyderabad, Telangana, India
Experience: 11 yrs
Skills
- Team Management
- It Business Management
- It Support Management
- Client-centric Approach
- Technical Support
- Problem Solving
- Global It Support
- Technical Troubleshooting
- Itil
Career Highlights
- Over a decade of IT support and management experience
- Expert in building high-performing IT teams
- Proficient in proactive IT strategies and solutions
Work Experience
The D. E. Shaw Group
Information Technology Project Lead (Operations Manager) (3 yrs 1 mo)
Amazon
IT Support Manager I (1 yr 4 mos)
IT Escalation Engineer (1 yr 6 mos)
Global IT Support Engineer (1 yr 7 mos)
Pegasystems
Technical Support Analyst (1 yr 3 mos)
Unisys India
Technical Support Analyst (2 yrs 3 mos)
Education
Bachelor of Commerce (B.Com.) at St. Joseph's Degree & PG College
12 at I Class CDR Junior College