Nov 2017 – Jun 2018 · 7 mos · Bengaluru, Karnataka, India

Apr 2017 – Nov 2017 · 7 mos · Bengaluru, Karnataka, India

• Helped bootstrap the India Research & Development Center for Grab Pay.
• Setup the Fintech Infrastructure & Security team in India hiring and chartering the Site Reliability Engineering, SysOps, DevSecOps, Security and Compliance teams.

Apr 2013 – Mar 2017 · 3 yrs 11 mos · Greater Bengaluru Area

• Played the role of de facto CIO, CISO and officially the Development Operations leader aiming to forecast problems or requirements before they occur and push for processes and solutions to be put in place taking charge of not only making a plan of what is to be done but pushing this forward with executive management.
• Setup the following Practices in the company from scratch by meticulous hiring, careful nurturing, astute mentoring and strict financial control.
• Site Reliability Engineering
• Implemented extremely detailed architecture reviews and ensured per Service sanity and hygiene as FreeCharge moved to a Service Oriented Architecture from a monolithic app and database.
• Security
• Setup truly independent Security Practice by pushing for Executive Approval and Budgets around people, tools and vendors.
• Cloud Automation Engineering
• Increased product conception to launch, velocity building a team for Automation who focussed on building infrastructure with in-built BCP/DR and Auto-Scaling.
• Database
• Built In-House database team to manage a PCI compliant Payments Database system.
• Network Operations Center
• Setup a fully independent NOC which can surface problems and demand action from both Tech and Product.
• Corporate I.T.
• Setup a complete IT team which manages all hardware, software, networking and office infra including AD/SSO/Data Security.
• Tech Evangelism
• Leading tech evangelism and brand building of FreeCharge as one of the best places to work in the Industry by participation, sponsoring or speaking in various conferences like the CISO Summit, Rootconf, Fifth Elephant.
• Learning and Development
• Led most L&D initiatives for the HR team, putting in place New Hire - Technical Orientation, architecture and programming sessions, internal tech talks, identifying external vendors and organizing sessions around Security and Tech/Process and restarting the internal engineering blog.

Jul 2008 – Apr 2013 · 4 yrs 9 mos · Greater Bengaluru Area

• India Team Lead for Sherpa, an n-way globally replicated, key value (NoSQL), cloud web service at Yahoo!
• Handled challenges of a new, fast growing product with frequent live upgrades, installed capacity doubling every quarter and a growing footprint requiring deployments in new geographical regions.
• Debugged issues dealing with NoSQL consistency models involving distributed parallel writes and issues with n-way cross colo replication in a multi tenant database environment with multiple distributed components. Wrote a tool to trace a record through components of the distributed system.
• Advised customers on choice of optimal consistency models, key structures and table types in design phases.
• Developed Choke Point a network audit tool used by multiple teams in Yahoo! And presented it in Dec 2012 in the annual Tech Pulse event in Santa Clara, USA which showcases company wide products and tools
• Developed a product usage pattern generator that used existing metrics in a new way to plot changes in customer usage patterns in a colo to gain visibility in how customer usage patterns change to correlate effect.
• Led Data Center consolidation initiatives for the product within Yahoo!, developing related tools.
• Took Tech talks on the product in India for company wide service engineers advising them on best practices.

Dec 2006 – Jul 2008 · 1 yr 7 mos · Greater Bengaluru Area

• Worked in the migration and automation of remote infrastructure management processes.
• Learnt client setup and trained a team of 14 people. Completed an onsite assignment developing custom tools to further automate manual checks from custom made apps and derive tending data.
• Assisted across the company on Linux related support tickets escalations, unresolved by individual process support teams.
• Integrated two open source products (Moodle + MRBS) to build a lab management system.

Aug 2001 – Nov 2006 · 5 yrs 3 mos · Mumbai Metropolitan Region

• Developed and supported an enterprise email server solution. Due to a lack of marketing resources it was later taken over by a larger company and was running both as a product and on a hosted model by numerous companies in India.
• Constantly innovated, building features to stay ahead of much better funded competition. The system included, email monitoring and archival, three levels of server access and management, spam/virus blocking, real time reporting, global and personal address books, calendaring, personalized mailing lists, groups, etc. Also a hosting solution was built around it, which had CRM, FTP, DNS and automated subscription management.
• In addition, provided Linux system administration and programming support to the following companies.
• Mid-Day Multimedia Ltd.
• Advised on technology and provided solutions and support related to Linux.
• Setup and Managed - Email, Mailing List, Firewall and Proxy Servers.
• Managed - Classifieds, Advertising, Forums, Mobile SMS and Popup Desktop Client Servers.
• Development - Customized and bug fixed the Classifieds and Advertising software written in PHP.
• Homeindia.com
• Ecommerce website. Provided development, administration and consulting support.
• Managed their live web servers, staging, development and back up servers which ran Linux
• Customized and bug-fixed their online retailing system written in Perl.
• Involved in advising and evaluating options for all new feature additions.
• Development support for payment gateway migration, shopping cart integration, visitor tracking, etc.
• Misc one-off Projects:
• HDFC Bank Ltd. – IRC server for 1000+ simultaneous users. Squid with Dansguardian.
• Times of India - Added various custom features to their phpGroupware system.
• Taj Hotels / Netmagic Solutions Pvt. Ltd.- Troubleshooting their email server installation.
• Email server solutions for Stylus Inc., Quest2Travel.
• PHP development for Iceware, Nuptse, Printpak, Informatics, MultiMediaHRD

Jul 1999 – Aug 2001 · 2 yrs 1 mo · Mumbai Metropolitan Region

• Senior Systems Specialist, FreeOS Technologies (May 2000 - Aug 2001)
• Manager Technology, Channel [V] India (Jan 2000 - Apr 2000)
• Systems Administrator, Puretech Internet (Jul 1999 - Dec 1999)