Oct 2022 – Dec 2023 · 1 yr 2 mos · Hyderabad, Telangana, India

• Strategic Planning:
• Collaborating with top management to align HR strategies with overall business objectives.
• Developing and implementing HR strategies and initiatives that support organizational goals.
• Talent Acquisition and Management:
• Overseeing the recruitment and selection processes to attract and retain top talent.
• Developing and implementing talent management strategies, including onboarding, training, and development programs.
• Compensation and Benefits:
• Developing and managing compensation and benefits programs to ensure competitiveness in the job market.
• Monitoring and analyzing salary trends and ensuring compliance with labor laws.
• Compliance and Legal Issues:
• Ensuring compliance with labor laws, regulations, and industry standards.
• Addressing legal issues related to employment, discrimination, and workplace safety.
• Training and Development:
• Identifying training needs and developing programs to enhance employees' skills and knowledge.
• Promoting a culture of continuous learning and professional development.
• Leadership and Team Management:
• Leading the HR team, providing guidance, coaching, and support.
• Collaborating with other departments and executives to ensure HR initiatives align with overall business strategies.

Oct 2013 – Oct 2022 · 9 yrs · Hyderabad Area, India

• HR Operations
• ● As a startup I was involved in all the Statuary activities according to the norms of the Government of India
• and Telangana
• ● Handling Division of whole MWF [Managed Work Force] – Contract Staffing.
• ● Giving orientation and training for Employees for facing Client Interviews and Visa Interviews.
• ● Create accurate and reliable talent forecasts.
• ● Successfully completed SOC 2 Certification for our organization.
• ● Successfully completed ISO 27001 Certification for our organization.
• ● Setting up Employee Handbook and policies from scratch.
• ● Training the Employees on the security system and company Policy’s.
• ● Designed NDA and Employee agreement documents.
• ● Setting up the complete process in HR from end to end.
• ● Using HRMS tool Zoho, implemented automation process of Onboarding, Exit, and Performance Appraisal process.
• HR & Payroll Skills:
• ● Expertise in processing monthly payroll.
• ● Managing Offer Letters, Appointment Letters, and making Agreements as per the requirement.
• ● Maintain Attendance and Leave management.
• ● Performance Management and Annual appraisals
• ● Employee Relations & Grievance Handling
• ● Policy Making, MIS reports, Budget forecasting
• ● Managing Vendor Management.
• ● Managing all the Background verifications & Reference checks in line with compliance requirements.
• Employee Engagement activities like Skill development, professional learning sessions, seasonal
• activities, and festive activities.
• Recruitment Skills:
• ● Expertise in Hiring, Recruitment, Onboarding, Induction and Exit formalities.
• ● Hands-on experience in managing Full Lifecycle Recruiting experience, from obtaining the requirement, researching the opening, sourcing the candidate, screening, technical interviews, client
• contact/feedback, negotiations, and closing the hire.

Oct 2009 – Oct 2013 · 4 yrs · Hyderabad Area, India

• Responsible for all the work pertaining to Recruitment search for various companies of IT .Handling all IT requirements.
• Create and maintain folders like 1. IT 2. Technical
• Hands on recruitment experience across levels with specialization in junior, middle and senior mandates.
• Creating and maintaining comprehensive candidate database.
• Identify the best mix of resources to source top talent – using our research function, job boards, web searches, referrals, headhunting, mapping.
• Interviewing, negotiating compensation, closing the role and finally presenting offers and performing reference checks on all qualified recruits.
• Maintaining daily, weekly and monthly MIS
• Interacting and coordinating with clients
• Involved in end to end recruitment process.
• Maintaining database on various skill sets.
• Responsible in handling all senior level requirements
• Sourcing of candidates through Head Hunting.
• Involved in Strategic Planning of the Recruitment Process and Planning Recruitment in a Cost Effective Way.
• Coordinating with the Technical Handled requirements of various experience level (1-15 years).
• Having meetings with the RMs, Involved in end to end recruitment process.

Jun 2007 – Aug 2009 · 2 yrs 2 mos · Hyderabad Area, India

• Working as a Dial-Up Technical Support Executive, where we troubleshoot for the Dial-up connection for Earthlink (ISP), a USA-based process, the second-largest ISP.
• Troubleshoot for all the Operating Systems, Vista,XP, Windows 2000,ME, and Windows 98.
• Troubles shoot the Email issues, with the different Email Programs.
• Deal with VAS (Value Added Services), like Norton Products (NAV, NISCO, NORTON 360), PC FINE TUNE, ICW (Internet Call Waiting), EBP (Email by Phone).
• Browsing Issues is also a part of my work
• 2. Customer Support Officer from July 2007 to March 2008
• Job Profile:
• Embarked on my professional life by joining as a Customer Service Executive in EarthLink (Internet Service Provider), a USA process Banjara -Hyderabad, from July 2007 to March 2008.
• Worked on Billing Issues, where customer come up with the Billing Issues where, we will be dealing with credits and refunds.
• Signing up a new account for the Customer.
• Reactivating the account and inactivating the account, of the Customer.
• Trained in SAVES (Saving a customer from canceling the account).