Charu Goswami

CEO

Gurgaon, Haryana, India10 yrs 4 mos experience

Highly StableAI Enabled

Key Highlights

Over 10 years of experience in business operations and finance.
Expert in driving revenue growth and operational efficiency.
Skilled in leading cross-functional teams and global stakeholders.

Stackforce AI infers this person is a Business Operations and Finance expert with a focus on data-driven decision-making.

Contact

Skills

Core Skills

Business ExcellenceProgram ManagementBusiness TransformationProject ManagementStakeholder ManagementBid ManagementProposal ManagementFinancial AnalysisData AnalyticsData AnalysisReporting

Other Skills

Operations ManagementPeople ManagementMarketing ManagementBusiness DevelopmentBusiness OperationsBusiness StrategyBusiness Process ImprovementDashboard BuildingExpansion StrategiesLeadershipStakeholders & Cross functional leadershipLeanSix SigmaAgileKPI Development

About

Business Operations & Finance Leader with 10+ years of experience in global program management, financial planning, and business excellence. Currently heading Business Excellence, driving revenue growth, cost optimization, and operational efficiency through KPI-led strategies and data-driven decision-making. Experienced in leading cross-functional teams, managing global stakeholders, and delivering scalable transformation initiatives. Skilled in financial analytics, dashboarding (Tableau, SAP, Salesforce), process automation, and performance management. Passionate about building high-impact, insight-driven organizations that deliver measurable business outcomes.

Experience

10 yrs 4 mos

Total Experience

3 yrs

Average Tenure

1 yr 1 mo

Current Experience

Amantya technologies

Head of Business Excellence

Apr 2025 – Present · 1 yr 1 mo · Gurugram, Haryana, India · On-site

🔹 Driving continuous improvement and operational excellence across all functions
🔹 Designing and executing strategies for process optimization, automation, and cost reduction
🔹 Leading business transformation initiatives using Lean, Six Sigma, and Agile methodologies
🔹 Collaborating with cross-functional teams to implement best practices, KPIs, and performance dashboards
🔹 Conducting strategic reviews and gap analyses to enhance service delivery, quality, and customer satisfaction
🔹 Mentoring and coaching teams to foster a culture of innovation, accountability, and excellence
🔹 Championing digital transformation and aligning business operations with long-term goals
🔹 Ensuring compliance with internal standards, external audits, and industry benchmarks
🔹 Spearheading data-driven decision-making by embedding analytics in business processes
🔹 Partnering with leadership to align improvement programs with business growth objectives

Operations ManagementPeople ManagementMarketing ManagementBusiness DevelopmentBusiness OperationsBusiness Strategy+9

Capgemini engineering

4 roles

Program Manager

Promoted

Apr 2024 – Apr 2025 · 1 yr · Hybrid

Spearheaded business transformation initiatives, expanding operational efficiency by 80% across 12 regions and 15 countries.
Orchestrated C-suite-level management reviews, providing actionable insights on Bid Management, Delivery Risk, Talent Deployment, Quality, and Financial KPIs.
Developed financial models and predictive analytics tools to enhance KPI dashboards and operational performance metrics.

JiraDashboard BuildingClient OnboardingStrategyQuality ManagementBusiness Operations+12

Project Specialist

Apr 2022 – Mar 2024 · 1 yr 11 mos · Hybrid

Assisted in project planning, scheduling, and task coordination at Capgemini Engineering.
Tracked project progress, maintained documentation, and prepared status reports for stakeholders.
Identified and escalated potential risks, collaborated with teams and clients to meet requirements.

Problem SolvingProject SupportJiraMicrosoft PowerPointDashboard BuildingStrategy+14

Bid Manager

Jul 2021 – Apr 2022 · 9 mos · Hybrid

Developed bid strategies aligned with company goals and client needs.
Led proposal management, ensuring accurate documentation and submission.
Coordinated with internal departments for necessary bid resources.
Communicated with clients to clarify requirements and expectations.

Project SupportBid ManagementBusiness OperationsBid SupportStakeholder ManagementLeadership+4

Consultant

Jun 2020 – Jul 2021 · 1 yr 1 mo · Hybrid

Creating comprehensive and accurate Excel reports tailored for financial analysis and managerial reviews.
Proficient in utilizing advanced Excel,Tableau, function to streamline data collection, reporting, and decision-making processes.
Expertise in
designing and maintaining detailed financial models, performance dashboards, and management reports that provide actionable insights. Able to collaborate effectively with cross-functional teams to ensure reports meet both financial and operational requirements, contributing to data-driven decision-making and strategic planning.

Project SupportStrategyBid SupportTableauCustomer ExperienceStakeholder Management+9

Bt

Data Analyst

Sep 2016 – May 2020 · 3 yrs 8 mos · Gurgaon, Haryana, India · Hybrid

Coordinated projects for APAC and Switzerland clients, focusing on reporting and dashboard preparation for major clients like PepsiCo, Mars, and IHG.
Managed time card-based data for Benelux and Nordic markets, ensuring accurate and timely information for decision-making.

Microsoft PowerPointStrategyTableauCustomer ExperienceStakeholder ManagementWritten Communication+12

Exl

MIS Analyst

Sep 2015 – Jul 2016 · 10 mos · Gurgaon, Haryana, India · On-site

Created reports and dashboards for American Express card users using Excel, Tableau, and PowerPoint to meet their utility and requirements.
Analyzed data to provide insights and recommendations for optimizing user experience and increasing efficiency.
Collaborated with cross-functional teams to ensure accurate and timely reporting for business decision-making.

Microsoft PowerPointCustomer ExperienceStandard Operating Procedure (SOP)CommunicationData ManagementDatabases+4

Scj associates

Associate

Jun 2013 – Jul 2015 · 2 yrs 1 mo · Greater Agra Area · On-site

Conducted vouching and verification for shoes factories with millions in turnover.
Actively involved in ITR filing activities for SCJ ASSOCIATES.
Collaborated with team members to ensure accurate financial audits.
Developed strong analytical skills in auditing processes.