Chitransh Pawar

Product Manager

Gurgaon, Haryana, India10 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led AI-powered product initiatives at Sumo Logic.
Shipped consumer experiences that boosted conversion rates.
Established Responsible AI practices ensuring compliance.

Stackforce AI infers this person is a SaaS Product Leader with expertise in AI-driven solutions and user experience.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Product ManagementDigital StrategyUser Experience (ux)Software As A Service (saas)

Other Skills

Accounting StandardsAnalyticsBilling SystemsBusiness PlanningBusiness Process ImprovementCC++C++ LanguageCompetitive AnalysisCompetitive LandscapeConsumer InternetConsumer ProductsCreative IdeationDigital MarketingDistributed Teams

About

Product Leader with a decade of experience. I’ve shipped at consumer scale at Expedia (B2C) and at enterprise scale at Sumo Logic (B2B)—fusing consumer-grade UX with enterprise reliability and revenue impact. I’m currently leading AI-powered product use cases and building shared AI infrastructure that lets every team build safely, quickly, and at scale. I love translating ambiguity into crisp strategy and launches that stick—compressing workflows, lifting adoption, and illuminating expansion signals.

Experience

10 yrs 2 mos

Total Experience

2 yrs

Average Tenure

4 yrs 4 mos

Current Experience

Sumo logic

Principal Product Manager

Feb 2022 – Present · 4 yrs 4 mos · Gurugram, Haryana, India · Remote

Driving AI strategy & initiatives at Sumo Logic. This includes leading product charter for conversation based intelligent agents, reusable LLM infrastructure, and platform data pipelines that power triage, troubleshooting, and onboarding use cases across Security and Observability.
Leading the vision and roadmap for AI agents across Security, Observability, and product onboarding workflows—building multi-turn conversational UX and modular agents that accelerate triage, troubleshooting, and user onboarding across the platform.
Defined and scaled the platform strategy: LLM gateways, prompt orchestration, evaluation & guardrails, Metadata pipelines, RAG infra, etc, to enable product engineering teams to ship AI features faster and safely.
Driving Sumo Logic’s AI data platform strategy—standardizing structured and unstructured telemetry into high-quality, reusable metadata to power intelligent agents across security and observability. Partnering with engineering and ML teams to make AI-ready data a first-class capability across the platform.
Established Responsible AI practices across prompt design, feedback collection, and model evaluation (toxicity, bias, hallucination detection, and PII redaction), ensuring enterprise-grade trust and compliance.
Also helped establish the foundation for Sumo’s product-led growth motion through AI powered use-cases like adoption maurity, use-case classification, and engagement insights used across CS and Sales.
Previously owned the Business Enablement Platform, overseeing key capabilities in provisioning, billing, cost governance, and multi-account management. Delivered cost guardrails, self-service subscription workflows, marketplace integrations, centralized glass panel views, and bulk content management experiences for enterprise and MSSP customers.

User Experience (UX)Artificial Intelligence (AI)Product VisionLeadershipSoftware as a Service (SaaS)Problem Solving+2

Rackspace technology

Global Product Manager

Jun 2020 – Feb 2022 · 1 yr 8 mos · Gurugram, Haryana, India

First Product Management hire for Rackspace outside of the US. Owned two product charters (while mentoring a 2 member PM team) that shaped Rackspace’s 2 critical offerings:
Server Hardware Selection (Bare Metal): Led the strategy and growth for the server hardware product line, empowering customers to scale infrastructure.
Managed VMware Services on Public Hyperscalers: Developed and executed strategies for VMware Cloud solutions, aligning products with market demand.

SoftwareDigital StrategyPMMMake Things HappenFinancial OperationsProduct Vision+14

Expedia group

Product Manager, Vacation Rentals

Oct 2017 – Jun 2020 · 2 yrs 8 mos · Gurgaon, India

Served as the lead analyst -> product manager for Expedia's Vacation Rentals business unit.
Shipped high-traffic consumer experiences using funnel analytics and experimentation; lifted conversion and retention at scale.
Applied consumer-grade UX principles that now drive enterprise-grade AI adoption and trust.

SoftwareConsumer InternetMake Things HappenProduct VisionPresentationsRelationship Building+7

Kochartech

Lead - Product

May 2017 – Oct 2017 · 5 mos · Gurgaon, India

Owned product roadmap for a SaaS Based mobile device management solution for Kochartech ($5m+ revenue) along with its GTM strategies

SoftwareConsumer InternetMake Things HappenProduct VisionPresentationsRelationship Building+9

Mettl

Senior Associate - Product

Dec 2015 – Jan 2017 · 1 yr 1 mo · Gurgaon, India

Part of core founding team of The Mettl Employability Test (MET), which was a scientifically designed assessment which mapped the skills of Entry Level Fresh Graduates across the country.
Team Management: Responsible for team performance, key project health metrics and provide strategic inputs on same; Ensure leadership alignment via regular sync ups
Product Management: Own end to end MET’s mobile app product lifecycle from creating roadmap, creating product requirement documents, prioritization and driving delivery with engineers
Benchmarking: Performed regular competitor benchmarking for gap identification
User experience: Led revamp of official website to enhance user experience and
engagement leading to xx increase in inbound leads
Traffic Acquisition: Launched 4 traffic acquisition marketing campaigns with ROI of xxx%

SoftwareProduct VisionPresentationsRelationship BuildingCreative IdeationRequirement Specifications+5