C

Christabel P.

Operations Associate

Paris, Île-de-France, France6 yrs 4 mos experience

Key Highlights

  • Proven track record in project management and training.
  • Strong background in counseling and mental health support.
  • Exceptional interpersonal skills with a focus on client relationships.
Stackforce AI infers this person is a versatile professional with expertise in E-commerce and Social Work sectors.

Contact

Skills

Core Skills

Project ManagementTrainingCounselingEvent OrganizationCoaching

Other Skills

Academic WritingAgile MethodologiesAnalytical SkillsBusiness OperationsCase ManagementClient OnboardingCognitive Behavioral Therapy (CBT)CollaborationConflict ResolutionContent ProductionContract ManagementCreative Content CreationCustomer ExperienceCustomer SatisfactionCustomer Service

About

I'm driven by a desire to make people and everything I come across better, whether it's improving a process, enhancing a client's experience, or fostering a supportive environment. My journey has taken me from the people-focused world of a Chief Happiness Officer to the detail-oriented realm of banking and the dynamic pace of e-commerce. These experiences have given me a well-rounded skillset such as assertive communication, problem-solving and client relationship management, and now developing a strategic edge through my Master's in Project Management at ESLSCA Paris. I'm always looking for new opportunities to take initiative, channeling my inner 'Michael Scott's big ideas' but with a higher success rate and a clearer strategic vision! I'm seeking a project management internship starting July 2025 where I can apply my skills and contribute to a team that values collaboration and innovation. I'm always up for a challenge and excited to keep learning!

Experience

6 yrs 4 mos
Total Experience
10 mos
Average Tenure
9 mos
Current Experience

Experconnect

Chargée du sourcing

Sep 2025Present · 9 mos · Paris, Île-de-France, France · On-site

Amazon

2 roles

French Kindle Direct Publishing Senior Support Analyst

Jan 2024Sep 2024 · 8 mos

Catalog Associate FR

Jul 2022Dec 2023 · 1 yr 5 mos

  • Created projects using in-house tools with the respective attribute and product type
  • Spearheaded the transition to the Latex process as the First French associate to do so. In addition, I played a pivotal role in training my French colleagues for the forthcoming cross-functional adoption of Latex. Also, I provided guidance and mentorship to two colleagues from the French team, greatly improving their understanding of the process and enhancing productivity and quality. These accomplishments were realized while surpassing established targets, achieving an outstanding 90% productivity normalization, an 86% conversion rate, and an impressive quality score of 99.53%.
  • Researched and Analyzed the projects depending on each product type and attribute to find the right values to backfill in the French Amazon catalogs with the use of in-house tools and different marketplaces
  • Maintained daily report and counts sheet
  • Maintained the attendance sheet for the whole team and also organized team connects
  • Responded to the error markdown mails by thoroughly analyzing the projects created
Project ManagementTrainingResearchData AnalysisTeam Coordination

Societe generale

French Analyst- Cash Management

Nov 2021Jun 2022 · 7 mos

  • To support and deliver Global OCO project from chennai which is to implement cash management contracts and amendments
  • Follow up emails and closing the request within 5 and 3 days respectively
  • Completing priority files , ensuring validation and  sending confirmation mail on the same day the request was received
  • 100% completion of mandatory E-learning training within the stipulated time

Loyola institute of business administration

Counselling Assistant

Oct 2020Oct 2021 · 1 yr · Chennai, Tamil Nadu, India

  • LIBA Wellbeing Desk – a place for mental, emotional, and physical wellness for each and everyone on the campus – The primary focus group will be the students.
  • Roles:
  • Periodical wellness check-up with 180 plus students ( Full time, part-time and executive diploma students ) following up and connecting them with the appropriate resources if required.
  • Organizing and facilitating Staff development programs for the support staff
  • Collaborating with veterans, experts in various domains of Creative arts, holistic fitness , nutrition, and wellbeing
  • Providing assistance to Dr.Chitraa ( Counselor ) in all events/classes/programs
  • Preparing class content via MS Office, ppt, word, excel, etc
  • Documenting of all counseling and follow up sessions
  • Collaborating with different departments and event organization
CounselingEvent OrganizationCollaborationDocumentation

Soul space counselling services

Research/ Psychiatric social work trainee

Jul 2020Aug 2020 · 1 mo · Chennai, Tamil Nadu, India

  • Activities include
  • case study discussion integrated with MSE, case history, disorders.
  • learning and application of social science research

Gremaltes hospital

Medical Social Work Trainee

Nov 2019Mar 2020 · 4 mos · chennai

  • Undertook socio‑economic assessment for leprosy cured patients
  • Planning and implementation of goal-oriented group activities/program
  • Conducted Community events and activities such as SPARSH leprosy awareness program at the Central railway station with officials and the passengers, street play and orientation on myths and facts of leprosy for college students, Home visits to former patients and follow up done on their situation and needs
  • Group/individual counselling, casework, Case study and interventions done using Cbt methods and clay art therapy under the supervision of the Ms.Vincy .

Vidya sagar

Medical Social Work Trainee

Jun 2019Oct 2019 · 4 mos · Chennai Area, India

  • facilitating group work for each class based on their common interest and overall understanding
  • detailed case history taken for the disabled students planning and implementing programs which benefit the students
  • case work and case study taken •individual, group and family counselling undertaken
CoachingCounseling

Richmond fellowship

Mental Health Social Work Intern

Apr 2019Apr 2019 · 0 mo · Bangalore

  • gaining experience through interacting with in‑patients,out patients having bipolar affective disorder/schizophrenia/obsessive compulsive disorder in long stay home, half way home and in the day care centre
  • professional communication with peers, senior staffs regarding the types of mental illness, symptoms, behaviour of the patients affecting lifestyle etc
  • planned and executed group work with objectives and the interest of the clients

Anbalaya special school - india

Social Work Trainee

Nov 2018Mar 2019 · 4 mos · Thiruvottriyur, chennai

  • Building rapport with rural communityand assessing community needs and problems
  • collaborating with hospital in order to help the disabled students in organising medical camp performed case study on the client and understood the socio economic and psychological profile
  • Mobilising available resources for community needsand Devise action plan in order to implement communityawareness program on education and it’s impact on society , menstrual hygiene
Counseling

Nethrodaya

Social Work Trainee

Aug 2018Oct 2018 · 2 mos · moggapair,chennai

  • Assisted in developing programs for the visually impaired students
  • Actively worked for the south Indian level chess tournament Performed detailed case work and group work
  • Actively engaged with the special students in bringing out their talent

Freelance

French Teacher

Mar 2018Oct 2019 · 1 yr 7 mos

CoachingCounseling

Aiesec in vietnam

Assistant Trainer- Chance giver project

Apr 2015Jun 2015 · 2 mos · Ho Chi Minh City, Vietnam

  • planned and provided English lessons/courses and developing the youths in the community
  • exploring other cultures and created a non‑judgemental environment for the students to share their opinion and gain knowledge on contemporary issues.
  • helping the locals to learn and have a good variety of vocabulary
  • participated in AIESEC integration and cross-cultural activities
  • engaging students in interactive sessions/outdoor events

Education

Paris ESLSCA Business School

MSC — Project Management

Oct 2024Present

Loyola College

Master of Social Work - MSW — medical and psychiatry

Jan 2018Jan 2020

Stella Maris College

Bachelor of Commerce - BCom — marketing and human resources

Jan 2014Jan 2017

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