C

Cyrus L

Operations Associate

Delhi, India1 yr 8 mos experience

Key Highlights

  • Experienced in sales and marketing within the hospitality sector.
  • Strong problem-solving and consultation skills demonstrated in internships.
  • Proficient in teamwork and skill development in educational settings.
Stackforce AI infers this person is a Hospitality and Education professional with strong marketing and operational skills.

Contact

Skills

Core Skills

Problem SolvingTeamworkConsultationSkill Development

Other Skills

Root Cause AnalysisDaily OperationsCommunicationRecord KeepingCoordinationMotivationCampus Ambassador ProgramNon-log OrdersCustomer DelightDecision-MakingIRCTC OrdersSocial MediaMicrosoft ExcelMarketingCold Calling

Experience

1 yr 8 mos
Total Experience
1 yr 8 mos
Average Tenure
1 yr 8 mos
Current Experience

Zomato

Associate

Oct 2024Present · 1 yr 8 mos · Gurugram, Haryana, India · On-site

Root Cause AnalysisProblem Solving

Nextlevel

Marketing and Partnerships

Mar 2024May 2024 · 2 mos · Bengaluru, Karnataka, India · On-site

Daily OperationsTeamwork

Classic group of hotels imphal

Sales & Marketing

Jun 2022Jul 2022 · 1 mo · Imphal, Manipur, India · On-site

  • As a sales and marketing intern at a prestigious hotel chain in Manipur, working under the Classic Group, my responsibilities spanned three different hotels. From June 2022 to July 2022, my daily tasks included:
  • Communication: Engaging with clients both in person and online to address their needs and inquiries.
  • Consultation: Providing consultation services and overseeing client requirements to ensure customer satisfaction.
  • Record Keeping: Maintaining accurate records of client interactions, transactions, and other relevant information.
  • Coordination: Collaborating with various departments such as front desk, food and beverage, kitchen, warehouse, and technical teams to ensure seamless operations.Billing: Handling billing processes and ensuring timely and accurate invoicing for services provided.
  • Reporting: Regularly reporting to the Assistant General Manager on ongoing activities and progress in sales and marketing initiatives.
  • This experience allowed me to gain practical insights into the intricacies of hotel management, honing my communication and coordination skills while contributing to the overall success of the hotels within the Classic Group.
Daily OperationsConsultation

Harvard university

Teaching Assistant

Jan 2020Jan 2020 · 0 mo · Imphal, Manipur, India

  • A weeklong program organised by The Program for Scientifically Inclined Leadership (PSIL)aimed to help explore and train a western style curriculum that can be applied in the local high school. Three groups viz. Harvard UGs, teachers and students from different regions of Manipur interacted to promote cross/cultural understanding. The program focused on developing leadership skills in the students while the teaching assistants and the Harvard undergraduates learn to become more effective teachers.
  • As part of my role, my key responsibilities included:
  • Assisting Students: Providing support to students in conducting experiments and preparing presentations, ensuring a smooth and productive learning environment.
  • Translator/Interpreter: Serving as a translator or interpreter, facilitating effective communication between individuals who may speak different languages or have varied linguistic backgrounds. •Motivating Students: Actively encouraging and motivating students to explore and recognise their talents and skills, fostering a positive and empowering educational atmosphere.
TeamworkSkill Development

Education

IMS UNISON UNIVERSITY

Master of Business Administration - MBA — Marketing & Operations

Jan 2021Jan 2023

DM University, Imphal

Bachelor of Business Administration - BBA

Jan 2018Jan 2021

Maria Monstessori Sr. Sec. School

10+2

Mar 2014Mar 2018

Internshala Trainings

Digital Marketing Certification Course — Digital Marketing

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