David C.

Product Manager

Charlotte, North Carolina, United States12 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led AI initiatives unlocking millions in business value.
  • Expert in AI product leadership and enterprise adoption.
  • Specialized in secure financial services applications.
Stackforce AI infers this person is a Fintech expert specializing in AI-driven product innovation and enterprise solutions.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Product ManagementDigital Identity

Other Skills

New Account GrowthFunnel OptimizationAI AgentsGenerative AI ToolsDigital AuthenticationVoice of the CustomerAnalytical SkillsInterpersonal CommunicationBusiness PlanningFinancial ServicesProactive MonitoringInternet BankingControl Systems DesignInformation SecurityService-Level Agreements (SLA)

About

I’m David, a tenured Product Lead specializing in AI and Generative AI for secure, scalable financial services applications. Over the past decade, I’ve partnered with global institutions including JPMorgan Chase, Wells Fargo, Capital One, and HSBC to unlock tens of millions in business value through cloud-native product innovation and enterprise AI adoptions. At Wells Fargo, I lead AI engine initiatives for digital account origination, opening, and onboarding—leveraging GenAI/LLM-enabled decisioning, real-time orchestration, and cross-functional integrations to improve conversion, reduce drop-off, and strengthen fraud and identity controls at scale. I regularly share perspectives on enterprise AI and product leadership, helping professionals transition into AI product roles and build the skills to responsibly launch and scale AI products at the enterprise level.

Experience

12 yrs 3 mos
Total Experience
2 yrs 7 mos
Average Tenure
1 yr 8 mos
Current Experience

Wells fargo

2 roles

Product Lead, AI Engine for Account Origination and Fraud Prevention

Oct 2025Present · 7 mos · Charlotte, North Carolina, United States · On-site

  • Led AI engine product initiatives for digital account opening and onboarding, optimizing the end-to-end customer journey to increase conversion, reduce drop-off, and strengthen fraud prevention.
  • Drove the development of AI/LLM-enabled decisioning, real-time orchestration, and cross-functional integrations to deliver secure, scalable origination and onboarding capabilities.
  • Developed data-driven business cases and executive presentations to articulate AI value, leveraging vendor cost modeling and P&L analysis to support strategic investment decisions.
New Account GrowthFunnel OptimizationArtificial Intelligence (AI)AI AgentsGenerative AI ToolsProduct Management

Product Lead, Device Trust and AI

Sep 2024Present · 1 yr 8 mos · Charlotte, North Carolina, United States · On-site

  • Led the development of AI-driven identity and authentication capabilities at enterprise scale, enabling frictionless experiences across tens of millions of customer devices.
  • Launched and scaled multiple custom built AI solutions across key business use cases (e.g., wallet, payments, etc), reducing customer friction and vendor costs by over 90% through strong AI governance and risk control procedures.
  • Managed financial forecasting of vendor cost reduction and P&L analysis due to increased AI adoption.
Digital AuthenticationVoice of the CustomerDigital IdentityArtificial Intelligence (AI)Analytical SkillsInterpersonal Communication+8

Thoughtworks

Lead Product Consultant, Multi-agent AI Products for Financial Services

Nov 2021Sep 2024 · 2 yrs 10 mos · Greater Chicago Area · Hybrid

Voice of the CustomerDigital IdentityAnalytical SkillsInterpersonal CommunicationBusiness PlanningProactive Monitoring+3

Matic

Principal Product Manager, AI for Sales and Servicing Associates

Apr 2021Oct 2021 · 6 mos · Los Angeles Metropolitan Area · Remote

Voice of the CustomerArtificial Intelligence (AI)Enterprise SoftwareAnalytical SkillsOrganizational LeadershipInterpersonal Communication+6

Jpmorgan chase & co.

Data Science Manager and Product Lead, AI for Call Center, Branch and ATM Services

May 2019Apr 2021 · 1 yr 11 mos · Columbus, Ohio Area · On-site

Data ProcessingVoice of the CustomerOperational ExcellenceDigital IdentityArtificial Intelligence (AI)Enterprise Software+8

Nationwide children's hospital

Data Science Lead and Product Owner, AI for Decision Support

Jan 2014May 2019 · 5 yrs 4 mos · Columbus, Ohio Metropolitan Area · On-site

Product ManagementVoice of the CustomerProject ManagementAnalytical SkillsMachine LearningInterpersonal Communication+5

The ohio state university

Instructor, Machine Learning in Python

Jul 2007Dec 2013 · 6 yrs 5 mos · Columbus, Ohio Metropolitan Area · On-site

Program ManagementProject ManagementArtificial Intelligence (AI)Analytical SkillsMachine LearningInterpersonal Communication+2

Education

The Wharton School

Leadership Education — Leadership and Management

The Ohio State University

Master of Science (MS) — Computer Science and Engineering

The Ohio State University

Doctor of Philosophy (PhD) — Geographic Information Science

Product School

Product Leader — Product Management

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