D

Deepesh Rajak

Operations Associate

Ahmedabad, Gujarat, India2 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • Achieved 300% increase in deliveries in two months.
  • Reduced onboarding costs by 15% through optimized processes.
  • Created SQL-driven dashboards for real-time tracking.
Stackforce AI infers this person is a Data Analyst with strong E-commerce and Business Analytics expertise.

Contact

Skills

Core Skills

Business AnalyticsSqlData AnalyticsE-commerce OperationsOnboardingOperations ManagementData AnalysisPython (programming Language)

Other Skills

Advanced ExcelAnalytical SkillsBusiness AnalysisBusiness DevelopmentBusiness ReportingCommunicationCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceDashboard VisualizationDigital MarketingETL ToolsEmail MarketingGoogle SheetsGrowth Strategies

Experience

2 yrs 11 mos
Total Experience
1 yr 5 mos
Average Tenure
2 yrs 3 mos
Current Experience

Zomato

Field and Operation Manager

Mar 2024Present · 2 yrs 3 mos · Ahmedabad, Gujarat, India · Hybrid

SQLMicrosoft ExcelBusiness AnalyticsAnalytical SkillsMarketing ResearchProblem Solving+2

Urban company

Business Development Associate ( Repairs)

Jul 2023Mar 2024 · 8 mos · Delhi, India · On-site

  • Spearheaded the transformation of the EPC Repairs and Service category, achieving an impressive 300% increase in deliveries within a span of just two months, growing from 250 to 1000 deliveries.
  • Designed and executed a self-serve hiring workflow, resulting in the recruitment of 200 highly skilled service professionals and achieving a remarkable 15% reduction in onboarding costs through streamlined processes and optimized resource allocation.
  • Demonstrated strong risk management skills by consistently maintaining request losses under 5% for both the Chandigarh and Ludhiana cities.
  • Achieved a 50% overall decrease in FBCE (Fully Burdened Cost of Employees) by implementing effective operational optimizations, reducing it from 4% to 2%.
  • Created centralized SQL-driven dashboards for real-time tracking of fulfilment, onboarding, and quality metrics.
  • Ensure the Quality, and Fulfilment Metrics and improve the partner as well as customer experience of services delivered by professionals by finding out improvement areas.
  • Retained around 75 professional to increase nps
E-commerce operationsData AnalyticsGrowth StrategiesSales OperationsData AnalysisDashboard Visualization+6

Eyeboss

Digital Marketing Executive

Jun 2023Jul 2023 · 1 mo · Gurugram, Haryana, India

1stop.ai

Data Scientist

Jun 2022Jul 2022 · 1 mo · India

  • Python
  • Numpy, Matplotlib, Pandas, Searborn
  • Hierarchical Clustering
  • Linear Discriminant Analysis
pandasData AnalysisHierarchical ClusteringPython (Programming Language)Problem SolvingMatplotlib+4

Education

Dr. Harisingh Gour University (Sagar University)

Master of Business Administration - MBA — Marketing

Jan 2020Jan 2022

Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal

Post graduation Diploma In computer science — Computer Science

Jan 2019Jan 2020

Rajiv Gandhi Prodyogiki Vishwavidyalaya

Bachelor of Engineering - BE — Mechanical Engineering

Aug 2013May 2017

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