Deepika K.

Associate Consultant

Bengaluru, Karnataka, India5 yrs 4 mos experience

Key Highlights

Expert in risk management and compliance.
Proven track record in process improvement.
Strong analytical skills in pricing and market analysis.

Stackforce AI infers this person is a Risk and Compliance Specialist with strong capabilities in process improvement and operational efficiency.

Contact

Skills

Core Skills

Risk ManagementComplianceApplication SupportProcess ImprovementQuality Auditing

Other Skills

Fraud DetectionAccount SecurityCross-Functional CollaborationBehavioral Pattern AnalysisTechnical SupportProblem SolvingOrder ManagementAttention to DetailMicrosoft ExcelTrouble to reportOracle DatabaseWeb ApplicationsDiagnosisPricing AnalysisMarket Analysis

About

Skilled at collaborating with cross-functional teams to drive continuous process improvement. Passionate about delivering top-notch support, resolving complex issues, and enhancing IT operations efficiency. Proactive problem-solver with a customer-first mindset.

Experience

5 yrs 4 mos

Total Experience

1 yr 3 mos

Average Tenure

2 mos

Current Experience

Uber

Risk and Compliance Specialist

Mar 2026 – Present · 2 mos · Hyderabad · On-site

Safeguarding Uber’s platform across Australia and New Zealand by detecting and removing fraud, securing accounts, recovering access for genuine users, investigating complex cases, and collaborating cross-functionally to build proactive systems that create a safer, more trustworthy experience for millions.
Responsible for protecting Uber ANZ users and the platform through fraud detection, suspicious account removal, compromised account recovery, complex case investigation, behavioral pattern analysis.
Keeping Uber ANZ safe by stopping fraud, securing accounts, investigating suspicious behavior, supporting compromised users, and building proactive systems to protect millions.

Fraud DetectionAccount SecurityCross-Functional CollaborationBehavioral Pattern AnalysisRisk ManagementCompliance

Infosys bpm

Senior Process Executive

Sep 2024 – Feb 2026 · 1 yr 5 mos · Bengaluru · On-site

Working as Application Support Engineer for BT Wholesale - UK Largest telecom service provider.
Working in Team Technology LOB- Trouble to Report (T2R) Fault Cases .
Managing orders and faults.
Collaborate with cross-functional teams to identify and solve issues.
Using diagnostic tools and performing tests to identify and resolve user issues.
Providing timely status updates on issue resolution progress.

Technical SupportProblem SolvingOrder ManagementAttention to DetailMicrosoft ExcelTrouble to report+5

Amazon

Associate

Oct 2021 – Jul 2024 · 2 yrs 9 mos · Remote

Monitor and ensure the accuracy of the pricing analytics and operations team through audits and process improvement activities
Audit operations teams and system outputs to identify any discrepancies or errors
Suggest and implement process and system improvements to enhance efficiency and accuracy
Identify emerging process performance trends and take necessary actions to address them
Audit, track, and maintain the quality metrics of assigned processes
Collaborate with the business, automation, and technology teams to drive operational and system improvements
Work at all levels of the organization, paying attention to detail to achieve process goals
Actively seek to understand Amazon's core values and incorporate them into everyday practices