Dhiraj Yadav (Transforms business, Deliver values...)

Program Manager

Noida, Uttar Pradesh, India20 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years of global ERP/CRM experience
Expert in Microsoft Dynamics and SAP implementations
Proven track record in digital transformation leadership

Stackforce AI infers this person is a seasoned ERP/CRM leader with expertise in digital transformation and enterprise systems.

Contact

Skills

Core Skills

Project ManagementEnterprise Resource Planning (erp)Requirements AnalysisErp ImplementationsAgile Methodologies

Other Skills

Proof of ConceptSolution ArchitectureProgram ManagementPresalesGlobal DeliveryCustomer Relationship Management (CRM)Communication TrainingPortfolio ManagementScrumSAP ERPScrum masterProduct ownersagile coachBusiness process transformationCloud Computing

About

A seasoned ERP/CRM leader with 20+ years of global experience in Microsoft Dynamics 365 F&O Dynamics 365 CRM/CX, SAP S/4HANA, SAP C4C, Unit4 Agresso and other ERP/CRM implementations, driving digital transformation and aligning enterprise systems with evolving business needs. Proven expertise in leading large-scale programs, managing cross-functional teams, and delivering solutions that enhance efficiency, scalability, and profitability. Strong business acumen backed by deep knowledge across diverse domains including Financial Reporting & Analysis, Strategic Management, Business Sustainability, Advanced Data Analytics, Supply Chain Management, Utility management and Human Resource Management. Skilled in applying principles of Managerial Economics, Organizational Behavior, Business Statistics, Marketing Research, Management Accounting, Operations & Legal Aspects of Business to support data-driven decision-making and sustainable growth. Recognized for bridging the gap between technology and business strategy, I bring a unique techno-functional leadership approach to successfully guide organizations through ERP transformations, optimize processes, and deliver measurable business outcomes.

Experience

20 yrs 6 mos

Total Experience

3 yrs 5 mos

Average Tenure

10 yrs 3 mos

Current Experience

Hcltech

Program Manager (ERP/CRM Products Implementations and management)

Feb 2016 – Present · 10 yrs 3 mos · Hybrid

Managed multiple ERP and CRM product implementations, ensuring timely delivery and adherence to project goals.
Acted as Scrum Master and Agile Coach, fostering a collaborative environment for cross-functional teams.
Provided training to mid-level professionals, enhancing their skills and making them billable resources.

Proof of ConceptProject ManagementSolution ArchitectureProgram ManagementPresalesGlobal Delivery+8

Fis

Sr. Project Manager

Mar 2013 – Feb 2014 · 11 mos · Brussels Area, Belgium · On-site

Led the implementation of ERP systems across Belgium, India, and other countries, ensuring seamless integration.
Trained numerous team members and clients, enhancing their understanding of the ERP implementation process.
Actively supported customers in adapting to the new systems, fostering a smooth transition and user satisfaction.

Proof of ConceptRequirements AnalysisCommunication TrainingScrum masterProduct ownersagile coach+1