Dec 2022 – Aug 2024 · 1 yr 8 mos

• Asynchronous Communication - Frontend Software Engineer, C++ Software Engineer (or Java Backend Software Engineer)
• Video Engineering - Video AI Engineer
• Audio Engineering- Media Data Analyst Engineer, Audio Software Engineer
• Meeting DevOps
• Gateway DevOps -DevOps Engineer
• Corporate CISO
• Zoom Phone & Contact Center - Senior Database Engineer
• Zfg (Zoom For Government)- Cloud Operations Engineer/ DevOps, Technical Project Managers, Capacity Planner, Strategic Operations Lead
• Notable mention:
• FY'24 Q4 MVZ [Most Valuable Zoomie] Wall of Fame
• Nominated by Head Of DevOps*

Feb 2022 – Dec 2022 · 10 mos

• Managing recruiting efforts for Core R&D, DevOps, Data Center (Engineering Ops), Zoom for Government + Private Cloud, Network Engineering, Service Engineering & Sec DevOps.
• Leading a team of technical recruiters by providing mentorship and guidance to execute against hiring targets
• Performance Reviews
• Partner closely with business partners to understand their hiring objectives and develop recruiting strategies to strategically meet headcount & hiring goals
• Managing my own requisition load as a full lifecycle recruiter

Mar 2021 – Feb 2022 · 11 mos

• Have a knack for sourcing niche hard-to-fill roles
• 44 hires up-to-date averaging 3-4 hires per month with ~95% closed/acceptance rate (FY21)
• Strong ability to influence Senior Managers and Head Of Leadership pertaining to hiring with an empathetic and human approach
• If you are interested in opportunities at Zoom, please apply directly at https://zoom.us/careers **

Sep 2020 – Mar 2021 · 6 mos

• Delivering happiness one sprinkle at a time ;) Currently supporting Data Center Ops with Data Center & Carrier Relations + Zoom for Government hiring.
• Own FLC recruiting from assessing business needs to sourcing, screening, and closing candidates
• Responsible for educating senior stakeholders on recruitment lifecycle to enhance the value of our partnership
• Actively working niche hard to fill roles ranging from junior to senior level
• Mentor/train new hires within Data Center Ops team on process, systems, best practices, and how to cultivate strong partnerships with hiring managers and candidates
• Conduct weekly and monthly check ins with new hires to ensure candidate happiness

Apr 2019 – Aug 2020 · 1 yr 4 mos · San Francisco, Bay Area

• My role was impacted due to COVID-19
• Lead recruiting partner manging FLC supporting Cisco's three most profitable areas within the Security Business Group;
• 1. Cisco Umbrella is formerly known as OpenDNS (Customer Experience, Infrastructure/DevOps, Marketing, Sales, Design, and Product Management)
• 2. Duo Security (Product Management, Security, Engineering)
• 3. AppDynamics (Engineering; SDET, UI/Fullstack, Mobile Engineer, & SWE-developers productivity tools)
• Being a great storyteller by telling and selling Cisco Umbrella’s story, values, and culture to prospective candidates
• Hired 63 new people during my tenure averaging ~98% closed/acceptance rate
• Found and engaged with unique passive candidates through creative sourcing techniques via LinkedIn recruiter, Facebook recruiting groups, utilizing my networking, and vetted recruiting Slack channels with my recruiting network
• Strong driver of fostering relationships with senior-level leadership to build a strong and trustworthy partnership
• As needed basis, owned recruiting coordination and communication of all logistics to candidates and interviewing teams
• Recognized by leadership for my ability to manage challenging client groups and ever changing hiring needs
• Notable mentions:
• Employee of the Month (March)- FY20 Q3

Jun 2016 – May 2018 · 1 yr 11 mos · San Francisco Bay Area

• Operated as a one-human-recruiting-machine for a year before we hired another recruiter to join the team, I took over as OpenDNS’ in-house first recruiting expert after Cisco's Acquisition.
• Spearheaded FLC recruiting efforts for Renewals, Customer Success, & Infrastructure Engineering by building a strong healthy pipeline, hire high caliber quality, redefine process flow, and branding.

May 2018 – Apr 2019 · 11 mos · San Francisco, California

• Sole Recruiter 01/2019-04/2019 after company wide RIF
• Spearheaded FLC recruiting efforts for Sales, Growth, Finance, Marketing, Design, Data Analytics, IT, and Customer Success
• Served as a strategic partner; tasked with developing and managing relationships with managers and C-level executives by providing guidance throughout the sourcing, recruiting, interviewing, and hiring process
• Mentored sourcer(s) on best practices, quality resume reviews, and outreach messages
• Act as a confidante to candidates by trying to understand their needs and coaching them through the interview process
• Owned every aspect of the interview scheduling and communicate all logistics to candidates and interview teams
• Drove and owned offer process - including extending offers and closing candidates
• Notable project:
• I had a blank canvas when joining Copper when it came to creating/putting new processes in place for G&A. After speaking to different key stakeholders on what is working/not working with common themes; I created and implemented structured interview guides for all of G&A roles across the organization. I was also tasked with educating hiring managers on core competencies, assessments, and requisition compliance so that they can be equipped with the correct interviewing fundamentals to maximize the best results.

Sep 2015 – Jul 2016 · 10 mos · San Francisco Bay Area

• Developed and execute sourcing strategies to build a strong pipeline of high caliber talent
• Leveraged various channels, such as Dice, Aevy, Entelo, LinkedIn, Indeed, Hired.com, Source.io, cold calling, employee referrals, and various sourcing tools
• Scaled company from 30 > 90 employees within six months and increased the Engineering team from 10 >35 employees
• Raised brand awareness and visibility via Glassdoor to attract talent
• Implemented and rolled out employee referral program to gain more employee engagement
• Notable project:
• I was responsible for partnering up with Engineering to implement and drive the process for a new ATS when we switched over to GreenHouse. This included organizing, streamlining & implementing hiring processes, data mapping, setting up users & jobs, initiating data migration, transferring integrations, communicating these changes company-wide, as well as creating and providing instructional materials for within the organization.

Mar 2015 – Aug 2015 · 5 mos · San Mateo, CA

• Responsible for sourcing efforts to maintain a strong and healthy pipeline for G&A, Professional Services, and Engineering roles
• Developed employer branding and defined candidate experience to gain more brand awareness and traffic via Glassdoor
• Maintained all recruiting metrics, including funnel analysis, conversation rates, and general pipeline stats
• Coordinated all onsite, post-interview, debriefs and prepped interview rooms

Jan 2013 – Dec 2014 · 1 yr 11 mos · San Mateo, CA

• Lead recruitment efforts for Quality Assurance, Quality Control, and Linguist testers for Fortune 500 clients
• Provided leadership and supervision to 100+ contractors onsite
• Scaled client’s portfolio from 10 contractors to 40+ monthly across iTunes, Maps, and Siri groups
• Familiar with visa Intake Process and Federal Immigration Guidelines and Regulations as it pertains to International Candidates (OPT, CPT, H1-B, J-1, and J-2 Visas)

Nov 2011 – Jan 2013 · 1 yr 2 mos · Oakland, CA

• Tracked employee status pertaining to on-boarding and termination paperwork, benefits eligibility – enrollment for healthcare, various bonuses, and incentives
• Recruited dispatchers, warehouse staff, and drivers for SFO, SJC, and Oakland Offices
• Served as POC when the Director of HR is unavailable for payroll and benefits questions, including health insurance and local, state, and federal taxes

Oct 2009 – Dec 2009 · 2 mos · Walnut Creek, CA

Nov 2006 – Jun 2012 · 5 yrs 7 mos · Emeryville, CA

• Sold a broad range of mobile products and services by recommending the right solution[s] tailored to each customer needs
• Cross selling (services and add ons accessories)
• Increased sales in territory by 110% and hit budget on a daily from October 2012-June 2012
• Ranked #3 in monthly sales out of our territory
• Achieved 110% in monthly accessory attachment rate

Oct 2005 – Jun 2008 · 2 yrs 8 mos · Hayward, CA

• Supporting Administrative duties for the Political Science Department.